The complaint has been investigated and
resolved to the customer's satisfactionResolved Katapult (formerly Zibby) — payment form
resolved to the customer's satisfaction
This company will not accept my bak card because it says it is considered a pre paid card which it is not. I can make mothly payments with this card but not for the $45 down payment. Makes no sense. I used this same card for the down payment and reoccurring payments every month for my last lease that I paid off and paid all the extra fees. I don't understand so I guess they have lost a good customer just when we don't have a mattress to sleep on and need one asap during this pademic. Thanks alot Katapult.
The complaint has been investigated and resolved to the customer's satisfaction.