Kaneesha.com
reviews and complaints

Please do not buy from this company online. They seem like they offer a good number of selection from the website and even offers alterations to fit you with extra charge and on time delivery but unfortunately they could not deliver their products. Not only did my order came late but also was never completed. The contact number they provide is useless for nobody answers the phone and email also does not work. Even if you used their option of tracking your order online is also unreliable because it was never updated throughout the time you are waiting for the order to come. We do a lot of online shopping and we were always satisfied with the outcome but this shopping site was a huge disappointment and mistake. We will never again buy from this so-called company.

I ordered my wedding jewelry from Kaneesha, and it arrived broken without any packaging protection or even a tissue around the jewelery. When I contacted Kaneesha, they said that my parents should not have accepted the package -- as if it was their fault! -- and refused to give me a refund. That, and they haven't even bothered to respond to any of my emails asking for further mediation and a refund. Broken wedding jewelry, and not even an apology or a refund.

DO NOT ORDER FROM KANEESHA. THEY ARE THE WORST INTERNET BUYING EXPERIENCE I HAVE EVER HAD. Who is heartless enough not to care about a bride's jewelry?! As it was, I had to struggle to find replacements and it was very stressful for me.

KANEESHA DOES NOT DESERVE TO EVEN SELL THINGS ONLINE.

I had ordered an Indian Suit from Kaneesha.com from their website but when I received the item it was not in the same material but the design was different too. the embroidery work was very cheap and the threads and mirrors were falling off from the dress. When I complaint to Kaneesha about this they asked me to send the picture of the damaged item and when they received the picture, they agreed that it is a damaged product and should be returned to them for investigation. I spent my money to send the items to them but when they received it I was told that there is no fault with it. When I asked about the different material they said pure silk is the same as raw silk so you have to accept it as it is otherwise we will charge you 30% restocking fees and your courier charges will be forfeited also. I questioned them when I did not receive the same item that I had ordered online then there is no point of charging restocking fees. I left them messages but instead of responding they deducted the 30% amount plus courier fees and refunded the money into my account without talking to me. I have lost around 100 dollars in this transaction. they are really rude people and making money by sending the wrong items and then charging big amount in the name of restocking. WHAT AN EASY WAY TO MAKE MONEY ONLINE.