The complaint has been investigated and
resolved to the customer's satisfactionResolved K9 Electronics — No product. No email. No telephone response.
resolved to the customer's satisfaction
I ordered a dog door replacement flap on the 22nd of January. It is now February 9th, still havn't received it. Tried emailing customer service a week ago, no answer. Tried calling, voicemail. Emailing again today to give another chance. Hope I didn't get scammed!
**** 3 days later... ****
I would definately not recommend this company to ANYONE. Communication is key and yet, it has been 3 weeks (sent 3 emails and left a voicemail) still no answer. DO NOT BUY FROM K9 ELECTRONICS.
Btw... Credit Card funds was withdrawn the day of the transaction.
If you want to donate a company money and have no way of contacting them afterwards, then, please do shop at K9 Electronics. Or else, my advice to you is to stay away... My lost is your gain! Buy somewhere else.