[Resolved] Justanswer — charges to my account
Order ID: [protected]-590
I took up the offer of your service 1 week ago of $5 for 7 days on the 10/11/2019, and was charged $4.50 plus 10 cents x 5.
Then on the 17/11/2019, 1 week after using Just Answer I was charged another $40 by Just Answer, which I did not authorise.
I would appreciate it being refunded and no further deductions taken from my account.
If funds are not refunded I will be going to my Bank to have them investigate on my behalf and in need seek refund directly from Just Answer.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
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