Just SuspensionWhat a ripoff

D
This review was posted by
a verified customer
Verified customer

Cancelled my order but still got the parts. Returned the parts but never got my money back. They lied to the BBB and of course the BBB is no help. They lied to the Bank so the Bank is no help. This company will lie to you and not feel one bit guilty about it. Customer Service is awful. Notice on their website there is no return policy but if you can read the fine print when you go to KYB they charge a 25% restocking fee and only give instore credits. When they say "no problem" they mean it's no problem for them to string you along and lie to you. The parts show up all beat up and the boxes are falling apart. Don't use this company. They have like 40+ complaints from the BBB. Hindsight is 20/20. I will continue to post on all websites until these guys close their doors.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.