i ordered from them products worth rupees 850 .. and they send me only one product worth Rupees 150... when i called them they asked me to mail them with pics, i did that, then their customer care staff said their seniors will do needful or i should go to courier service and return it, they will talk to courier people, it was C.O.D order..i went to courier people and they refused saying company did not contacted them, since then whenever i call them they cut my phone ...my order no was 7757 ... and their phone no is [protected] and [protected]... they have blocked my no and not picking my phone also ..
The complaint has been investigated and resolved to the customer’s satisfaction.
JoyByNature is a fake company...and the reviews which displays in their website are also fake...please dont believe these ###...
I had ordered 18 products worth 2562 INR and paid the amout through net banking on 08 july.
On 24 July i got the mail from joybynature that some products are not available with us.So kindly contact us.Then i called joyby nature and said that please cancel my order if the products are not available.
Customer executive then replied that we cant cancel the order but i will send some products which are available and we will refund the balance amount to your online account.
I said OK but please send me the mail that which items you are going to send and how much money you are going to refund for the unavailable items.
Now despite my repeated requests, i have not received any communication from joy by nature regarding my refund & order status.
ITS a fake site . Never pay them through online banking.prefer COD.
and I will recommend dont use this site . FRAUDSTER