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lack of response and that I paid for a product i've not received.
Here is the email I recs on Dec 10. Joy Toys ORDER #20245 Thank you for your purchase! Hi Patty, we're getting your order ready to be shipped. We will notify you when it has been sent. View your order or Visit our store Order summary World Tech Toys Comet IR UFO Heli Ball × 2 $39.90 Discount LUCKY20 -$7.98 Subtotal $31.92 Shipping $4.99 Total $36.91...
Read full review of Joy Toysordered products not received
I ordered 3 helliballs on December 16 (#35013) with 2-5 days shipping. On 12/22, the items had not arrived. I contacted Joy Toys who replied they would look into it. On 12/24, I contacted them again with no response. Over the holidays, the website was unavailable. I have contacted them again on 1/3/19 requesting a refund of the total price, 55.87, due immediately. The only satisfiable resolution is the full refund of 55.87.
Read full review of Joy Toys and 8 commentsheli-balls
Like the others on this board, I ordered 2 heli-balls on December 18, 2018. I even paid the extra postage to ensure Christmas delivery. I have sent 3 emails, received 1 response which was to explain the situation.
Today I finally wrote a review of the company in which I stated that I believe the company is a sham. My life lesson, Never buy anything you see in a pop up advertisement. And like one of the gentlemen stated below, I will have to go back to my bank and Dispute the charges.
Deadpool UFO Heli Ball
I placed an order on 121518, as of today I have not received the product, any shipping details, or a refund as requested by me on two separate occasions. The $24.94 was immediately withdrawn from my account and I received an order confirmation email, however no other information has been communicated. Do not order from this company!
heli ball
On December 9th I ordered the heli ball after an ad popped up in King. Com games. Siad it would take two to five shipping days. To this day I have not been notified of a shipment. I have contacted the support page twice. Still no response from them other than offers to take 15% off next purchase. I am going to have to file a dispute on my credit card now. Someone needs to stop this!
Read full review of Joy Toys and 43 commentsflying ball
was promised before christmas but no toys for kids because I cant even get a response I am soooooo disappointed they have my money drawing intrest and im still sitting here with nothing I am ready to turn it over to the better businessis this how this company wants to stay in business because after I blast face book with my over 1000 friends some people will at lease no to not have anything to do with this company at this point they should be shut down I am not the only person to be ripped off read the complaints they take your money and blow you off
flying ball
While I was playing Wooga game, there was your add for Flying Ball of Joytoy Co. on December 17 I ordered for the Ball. Till date nothing is heard nor received tracking information. Kindly look in the matter and let me know the status of the shipment. I have already paid amount through PayPal credit. I hope your early response in the matter. My email I'd is [protected]@yahoo.com
Ranjit Shah
While I was playing Wooga game, there was your add for flying ball of Joytoy Co. on December, 17, 2018. I like the item and immediately placed the order for the same and paid the amount through PayPal credit. Till date nothing is heard nor received tracking information either from your side or from Joytoy Co. Kindly let me know the status of the shipment. Expecting your early actions in the matter.
Ranjitkumar
Ditto. Paid, never sent. Joytoys is ripping off people. THEFT
Overview of Joy Toys complaint handling
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Joy Toys contacts
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Joy Toys emailssupport@joytoys.co100%Confidence score: 100%Support
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Joy Toys address28904 Avenue Paine, Valencia, California, 91355-4168, United States
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Joy Toys social media
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I also purchase a heli-ball from JoyToys. I emailed prior to Christmas 2018 stating I had not received the shipping information like they had said I would. I received an email back 3 days last that said that they are doing everything they an to ensure Christmas delivery and it will be shipped FedEx. I never received a shipping confirmation or the product. I have emailed 4 times (most recently today) and have not received any response. I did purchase it through PayPal and I have just disputed the charge today.
I too bought from this company. They took money from my account in November. I received a couple of emails over the 3 months. Today I tried to contact them about returning my money and found the company no longer in the system. My email to them was returned to me as undelivered, no such address. It is the same one I have been using. I am more than angry and want my money returned.