The complaint has been investigated and
resolved to the customer's satisfaction
John VarvatosDefective shoes

I purchased a pair of John Varvatos Side Gore Welt Slip On Ankle Boots with a retail price of $365.00. After wearing them less than 6 times, the shoes were found to be defective. A hard raised piece of what I assume adhesive is under the insole of the left shoe causing pressure and pain on the bottom of my foot. John Varvatos will not replace them.

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