The complaint has been investigated and
resolved to the customer's satisfactionResolved John Varvatos — Defective shoes
resolved to the customer's satisfaction
I purchased a pair of John Varvatos Side Gore Welt Slip On Ankle Boots with a retail price of $365.00. After wearing them less than 6 times, the shoes were found to be defective. A hard raised piece of what I assume adhesive is under the insole of the left shoe causing pressure and pain on the bottom of my foot. John Varvatos will not replace them.