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Each time I buy a pouch of jps I find disgusting amounts of barky stuff I am unable to use. I have been buying this product for at least 5 years and can probably make up a whole pouch of unusable badly stuff. I am contemplating changing because of the badly stuff. I have attached some of the product I am unable to use with my cigfarettes. It is the same every time I buy this product lately
At Imperial Tobacco Australia we take consumers’ concerns about the quality of our products particularly seriously. We see from what you have written above that you have had a less than ideal experience with one of our products. We invite you to contact our Customer Response Centre on [protected] to have your experience recorded so that any production problem can be identified and dealt with swiftly and appropriately.