The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
John LubbehusenDefective boat

T

This man sold us a remodeled boat that had cracks in the hull. When we put it in the water, the hull filled up with water. We immediately brought it back to him and, after 3 months, we have not received any money back.

Responses

  • Jo
    John Lubbehusen Jul 29, 2012

    This was not a boat that I had built or otherwise worked on. It was sold as-is, where-is. The hull cracked as a result of being improperly loaded in and out of the back of a pickup truck instead of using a trailer as advised. Any boat purchased from me is returnable if you are not satisfied. However, this does not apply to a boat that has been damaged by the buyer. I repaired the damage to this boat at a cost to me of twice the value of the boat. Since the buyer still did not want the boat I went so far as to advertise it for sale for them. They never came to retrieve the boat, apparently prefering to wait for me to sell it for them. After a period of more than a year it was donated to a local organization. .

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.