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7:23 pm EDT

Joelscarz.com dealer refuse to honor agreement.

I recently bought a car from JoelsCarz in Flushing, MI. The staff was courteous and knowledgeable. They let us test drive the vehicle after the test drive I pointed out that the driver's side mirror was flopping around like a flag in the breeze and the salesman said they would take care of that. We negotiated a fair price and closed the deal. While we were talking they took the truck and I thought they were fixing the mirror. We finished and had our picture taken in front of the truck with the salesman and we were on our way. On the way home, we noticed the mirror was still in the same floppy condition. I email the salesman when I got home and he responded that because they had given me a price reduction on the truck they could not cover the repair (retail on the mirror is more than $300 + labor). I don't remember ever hearing that part of the conversation. Vehicles in the dealership are labeled "as is" but when a representative of the dealer said they would fix it I expect it would be done. I did purchase a service contract for the truck and felt that would have helped compensate for the discount. They did claim they were taking a loss on the vehicle, but I took that with a grain of salt. I got a good truck at a good price. It is unfortunate that the mirror situation plays into the legend of the "Used Car Salesman".

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Is Joelscarz.com legit?

Our verdict: Complaints Board's thorough examination reveals Joelscarz.com as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Joelscarz.com stands out for its commitment to quality and security. Clients considering Joelscarz.com should delve into its customer service record to gauge compatibility with their expectations.

Joelscarz.com earns 91% level of Trustworthiness

Perfect Trust Endorsement: Joelscarz.com achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Joelscarz.com. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Joelscarz.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Joelscarz.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Joelscarz.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Contact Joelscarz.com customer service

Phone number

+1 (810) 487-9834

Website

joelscarz.com

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