Jill's Steals and Deals
reviews and complaints

I purchased this on Aug 12, 2020. I've gotten two e-mails stating it has shipped but when I track it it says
USPS hasn't received the package yet. There is absolutely no way to contact anyone. I looked on the Aug 8 show listing seller, but the seller of my product was not there. My order # is 1135838 tracking #
9374869903505403448467.
Thank you for your time. My e-mail is : [protected]@bellsouth.net

Invoice ID: c13757338943585

Paid. $25.00 for items
Paid. $9.99 Shipping
Paid. $2.63. Tax

Item arrived and were said to be dishwasher safe. After removing from the dishwasher the glasses were then foggy and no longer clear. This is after one dishwasher use. The dishwasher is brand new Bosch. I can no longer use the with any company. Totally disappointed in the product. I believe that on the air it was said they were dishwasher safe.

Gary and Cindy Helinski
8278 SW Reese St
Arcadia, FL 34269

I ordered the sharper image UV TRAVEL LIGHT. and when I received the 79.00 dollar product it was not a Sharper Image product. It was not as described. It was suppose to be 10 inches long and was only 5 inches. It was from a China company with no brand name on the box. I wanted and expected the product I ordered and am not at all satisfied with this product. Unless this is resolved I will choose not to place orders with Jills Deals again .

I am disturbed to know that the "inPods12SIMPLE"
that were sent to me sell for the exact same price online.

I was guaranteed a product valued at $ 80 at least.

I am EXTREMELY disappointed that I have been defrauded!

Faye Page
From: TODAY.com/Deals
Date: Thursday, May 28, 2020
Subject: Order #970584 confirmed
To: A91901

ORDER #970584
Thank you for your purchase!

Hi Faye, we're getting your order ready to be shipped. We will notify you when it has been sent.

Most items purchased from Today.com/Deals ship within two weeks from the date of your order. If you've ordered multiple items, expect to receive multiple shipments directly from product manufacturers.

All orders on Today.com/Deals are FINAL SALES.
No Returns/Refunds/Exchanges

View your order
or Visit our store
Order summary
Rubberized Wireless Earbuds with Matching Wireless Charging Case - GALAXY BLUE × 1
$18.00

Rubberized Wireless Earbuds with Matching Wireless Charging Case - BLACK × 1
$18.00

Subtotal

$36.00

Shipping

$5.95

Tax

$2.52

Total

$44.47 USD
Customer information
Shipping address

Faye Page
1952
8900 Brauerton Road
106
Ellicott City MD 21043
United States

Billing address

Faye Page
1952
8900 Brauerton Road
106
Ellicott City MD 21043
United States

Shipping method

Today Shipping

Payment method

Payment method — $44.47

If you have any questions, please visit our BRAND CONTACT LIST and contact the brands directly for product, order and shipping questions.

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ordered product# LOSAD46288 weeks ago haven't heard anything I tried to call Steals & deals several times but I was on hold almost 20 minutes each time with no one picking up. Then tried to email several times and no response. No other way to get in touch with company feels like they are just allowed to take my money. I am not sure of what else to do to even talk to a person to try to resolve this. It seems I may just have to call the bank to report this as fraud to get my money back

Earlier this morning I thought I purchased a pair of sunglasses on steals and deals. The item was added to my shopping cart. The site walked me thru the check out process. Asked for credit card information and 3 digit security code. Once jill got my personal information it pops up that item sold out. Now I have to be alert to jill shopping on other sites. Lessons learned the hard way.

On April 28, 2020, I purchased three Coach purses online from Jill's Steals & Deals as a Mother's day present for my wife. Two of the purses arrived on Friday, May 8, 2020. They were Consistent with what i purchased. The third purse arrived on Monday, May 11, 2020. It was nothing like what was purchased. My wife was very disappointed, as was I.

I/we would like to have what was delivered replaced with what was purchased. All relevant information is included in the attachments below. Feel free to contact me if you need any further information. Please inform me when you have received this complaint.

Thank You!

Regards,
Ernest Baker
[protected]@msn.com
Phone: [protected]

I purchased a costly blow dryer from the Today Show's Jill's Steals and Deals segment of the show. I paid $60 for this item and it does not work. The blow dryer shuts off all the time for no reason while I'm blow drying my hair. This was a lot of money for me. In addition, I worry that it is a fire hazard as the item shouId not be operating in this manner. This item was purchased from Jill's Steals and Deals on the Today Show in Feb.2020. I would like a full refund.

I purchased the two following Gabba Goods items through "Jill's Steals & Deals" from The Today Show:

Dino 3 Piece Audio Gift Set - Green
Deal Price: $28.00 (Regular: $69.99)
Unicorn 3 Piece Audio Gift Set - Rainbow
Deal Price: $28.00 (Regular $69.99)

(A total cost of $72.31 with the added shipping)

I purchased these as Christmas presents for my grandchildren on 11/18/19 (order #655026-1). Though we did not celebrate our Christmas till (01/06/2020). When they tried to use them, they were defective. The Dino headphones were too quiet, while the unicorn headphones had a short in the cord. It was very disappointing as my family gathers from other states. Since then, my daughter has purchased other headphones for them as these Gabba Goods products were not the quality I expected.

I reached out to Gabba Goods to the support department, three times. Their response was that they were warrantied for 1 year and they stand behind their products. I asked if I could return them, but they said they couldn't because they were not purchased directly from Gabba Goods. They offered to exchange them for the same thing but the quality is questionable (as both were defective).

I have had no problem with the competitive network ABC Deals & Steals whenever I had a return or problem. Though with NBC Jill's Steals & Deals, they do not stand by their products and deals, by telling me I need to reach out to the manufacturer and the manufacturer does NOTHING but want me to exchange it for the same garbage product.

As someone who watches both networks, I have to say I will not only NOT watch or purchase from Jill's Steals & Deals, but will also not watch the Today Show any longer. You should stand by what you do.

I feel my money was TAKEN from me. I am disabled and did a lot of my Christmas shopping from TV. This was a big purchase for me and I am more than disappointed.

Sincerely,
Cindy Bush

Ordered a Via Spega Winter coat from the Steals and Deals show in early November (I believe it was 11/7/19). When I arrived it was the wrong size. I contacted the company and was informed that the sale was Final! No returns and exchanges. This was not made clear to me at all when the purchase was made, only AFTER it was processed.
I am out $90 with a coat I cannot use. I am requesting a FULL refund of my purchase at this time

The deals you post aren't actually deals at all. All you have to do is search the product online and it is the same price or sometimes even less than it is on your TV Show. It's false advertising saying something goes for $800 and you are selling it for $79 when every other website that carries that product is also selling for $79...or less. Your show is fake and should be removed from the Today show. I love the Today show but Jills Steals and Deals is a scam.

I placed an order for 2 ReadiVacs ordered on July 25, 2019, order # 538233. I received an email from Today's Jill's Steals and Deals on saying that the Readi VAcs had been delivered but they had not been delivered. When I contacted Today they gave me the website of ReadiVac and told me to contact ReadiVac to handle the problem. I did contact ReadiVac and they sent me a FedEx proof of delivery on August 8, 2019. I did have a delivery from FedEx on August 8, 2019 but Readi Vacs were not part of that delivery. I have now contacted ReadiVac and FedEx 2 times again to say that no ReadiVacs have been received on August 8, 2019 or at any other time. ReadiVac responds every time that FedEx has proof of delivery and then Fed Ex emails me proof that they have tracked the items and they have been delivered --but they have not. I either want delivery of ReadiVacs or have the payment returned but I am getting no where with my request. HELP PLEASE.

I bought these from the Today Show thinking it would be fun to try. I know they are not top of the line but wanted to see if I would like them. I received the package from the show without any name or invoice to look at. When I opened it up I noticed that some of lens are missing. I wanted to call the company but had nothing to go on.

It is pretty sad that the Today show can't even make sure that the product comes how it was advertised. I basically can't use any lens. I normally have good results in the past but the quality of the products in the past year have been quite lacking and I feel this is a ripoff. I would like my money back and I will gladly send you back everything if you would include a return label.

Do the right thing.

Doc77

I purchased the Everlast watch and fitness tracker from Jill's "deals" on the Today Shoe. I was sent a USED watch and tracker. Both items have scratches on the face ... the packaging was already opened, the company didn't even try to conceal that it was used. What a scam. Shame on you Jill and Today Show. In your promotion speech you should be honest that you have no idea what the company will send... Jill and Today Show get money profit from all the deals sold and then they just walk away not caring about the quality of the product. They make us the consumer contact a third party (Everlast) to deal w the bad product.

Come on, a USED product was sent to me. That's just embarrassing for everyone involved.

Received shavers. Had ordered two. Opened one and had both teens use the so called fabulous shaving system. It was no better than the ones we have. Never saw "the sale is final". Had I have known, I would not have ordered anything. The other shaver box has not been touched. And I am stuck with it. Deceptive tactics: have to search website FAQ section to figure out. And this detail is included in all the fine print in some checkbox at end of purchase. Sneaky. Surprised Today show would be so deceptive. Disgusted! Dispute wit credit card is next.

On May 1st I ordered the above item. Web site said it would ship in 1 to 2 weeks. I ordered this for a vacation we are taking, leaving tomorrow. I incorrectly assumed if it shipped in 1 to 2 weeks it would be here by now. On 5/9 it was sent to a DHL distribution center in Texas, arriving there 5/19. Arrived in the Sumner Wa distribution center on 5/24 and on 5/25 was tendered to the delivery service provider, I assume that means the USPS. Now I am getting a message saying my package experienced a delay while in transit and to allow 24-48 hours for delivery. This is the third item I have ordered and the third time it has taken much longer than it should to receive the product. It does me no good to receive this after I leave for vacation. I will never again order anything and will recommend to everyone I know that they do not either. I am fully aware that I cannot return this item so for me it was a waste of money, plus the fact that they charged my credit card on the day I ordered so they have had my money for 4 weeks and I still do not have my product.

Looks like a lot of people end up purchasing things from Jills Steals and Deals, are very dissatisfied and can do nothing about it. I am one of them. I ordered a Smart Wristband for $19.99 + shipping and handling, said it is normally $99 and since found the same thing at Walmart for $14.99. The directions make no sense, think it is from a foreign country but rewritten in English, the wording makes no sense. I can't get it to work and have had numerous people try as well to no avail. I feel if the Today Show backs Jills Steals and Deals someone should pay attention to all of these unhappy consumers and somehow give refunds! I basically threw away $25 for something I have no use for.

Lefun Watch ordered after promo on NBC Today Jill's Steals and Deals does not work. Lefun watch website no longer active. App keeps stopping. Watch does not keep time or do anything as advertised. Feels like a scam. Watch is not found by Bluetooth . There is no apparent way to complain to Lefun. Been looking for how to complain to Jill's Steals and Deals without much luck.