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Jetblue Airways / infant flying and I was obligated to pay

Ft. lauderdale, US Review updated:

While booking my flight for my son he is 2 years old i had to pay 300 dollars for my son wich is 2 years old the website says childrens UNDER 2 dont have to pay so my son its 2 now i called the costumer service department and the lady very rude told me he had to pay on his second birth day so i told her in ur website says childrent under 2 NOT CHILDREN 2 .2AND HALF 2 AND 3 MONTHS NOW I SEE THAT AS MISLEADING AND FALSE ADVERTISEMENT IF U AIRLINE WANTS MONEY FROM A CHILD 2 YEARS OLD TI PAY FOR A SEAT U SHOULD CLEARLI STATE IT .SAYING A CHILDREN 2 AND AVOBE HAVE TO PAY FOR A TICKET THAT ITS CLEAR AND SIMPLE BUT NO THE RATHER PUT CHILDREN UNDER 2 FLIGHT FREE ITS DECEIVEING THAT HOW THE GET YOU ... THEN I GOT TO KEEP SEARCHING TO SEE THE BREAK DOWN THE HAVE ON THEIR SITE SAYING AFTER HES SECON B.DAY HES HAS TO PAY BUT TO ME STILL FALSE ADVERTISEMENT, THEIR WEBSITE SHOULD SAYS THAT IF UR CHILDREN ITS 1 YEAR AND 11 MONTHS OLD FLIGHTS FOR FREE NOW THE MINUTE HE TURNS 2 NOW HE HAS TO PAY SO IN REALITY ITS NOT CHILDREN UNDER 2 IS CHILDREN UNDER 1 YEAR AND 11 MONTHS THAT FLIGHT FOR FREE BECAUSE THE MINUTE U STATED CHILDREN UNDER 2 U ARE INCLUDIN THE KEY NUMBER 2 SO THERE FOR ANY CHILDREN 2 YEARS OLD AND UNDER SHOULD FLIGHT FOR FREE ... IF NOT JET BLU COMPANY SHOULD PUT ON THEIR SITE CHILDREN 1 YEAR AND 11 MONTH FLIGHT FOR FREE NOT ANY CHILDREN UNDER 2 ... DECEIVEING AND FALSE ADVERTISEMENT CHILDREN UNDER 2 FLIGHT FREE HUH YEA WRIGHT ...

Wi
Nov 27, 2017
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Comments

  • Po
      Nov 27, 2017

    Your complaint is very difficult to read due to your grammar, run-on sentences, and constant use of caps lock. That being said, you are nit-picking their policies. Children under two means children that are not two, otherwise it would say children two and under. They don't need to waive the costs for infants/toddlers at all, let alone for those that are under two years old.

    "A child between the ages of three days old until their second birthday is considered a lap child and does not need to pay for a seat." This is the specific line on their website. Note how it says "until their second birthday." That is very clear.

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