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Jet Airways India / flights cancelled - travelgenio

France Review updated:

Hi,
We booked a flight from CDG to CMD on 9/4/19 and back on 19/04/19. Unfortunately, the company closed its operations due to bankrupcy on 18/04/19. We had to buy a new ticket and they requested us to contact our booking agent travelgenio. After 3 times 7 mn waiting on the phone, impossible to contact them and no answer to my emails.
Could you help ?
Regards,
Guillaume

  • Updated by GuillaumeD, Apr 23, 2019

    Hi,
    I booked a flight with travelgenio from CDG to CMB using Jet Airways. The company has gone bankrupcy and I had to pay a news ticket. They asked me to contact travelgenion but after 3 times 7 mn waiting on phone, no answer.
    What should I do ?
    Guillaume

Gu
Apr 23, 2019
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Comments

  • Tr
      Apr 25, 2019

    Hi Guillaume, of course we can help you with your booking. Please send us a mail to customer.[protected]@travelgenio.com with all your doubts and we will answer you asap. Regards

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