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Jerry Baker Customer Service Phone, Email, Contacts

Jerry Baker
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1.6 14 Reviews
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Jerry Baker complaints 14

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10:12 pm EDT

Jerry Baker Bill for nothing

My friend, 92 years old and in a nursing home, received a bill that claims to be for 'Supermarket Super Remedies', $39.94 + $4 late fee. She has neither ordered nor received a book.

Payment due by 4/21/23.

I suspect that the Jerry Baker Co is using lists of victims for their scams.

I would like to report this company for scamming vulnerable people and I'd like to see an investigation launched and see this company taken down. I see many similar complaints by others.

Desired outcome: I would like to report this company for scamming vulnerable people and I'd like to see an investigation launched and see this company taken down.

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5:45 pm EDT
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Jerry Baker collection for Falck ambulance

they billed me after my Mother's death in Oct of '21 and said I owed them $money assured them I did not, my Mother's insurance had always pd for ambulance rides, long story short I pd them $293.72 out of my checking account just to shut them up Check #5399 in March 19, 2022 they sent a letter saying it was still owed I called them gave my name, address etc they said they found the payment it was not applied properly because of the name and now all was fine PLEASE LEAVE ME ALONE

Desired outcome: LEAVE ME ALONE THIS WAS RESOLVED

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J
7:38 pm EST
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Jerry Baker Book

We received a bill addressed to my mother for a book she didn’t order or receive. She died in 2020. The letter intimated that she had ignored all other collection attempts, but I can say with certainty that she received none. The book title is ‘Supermarket Super Products’. The bill totals $40.75 and includes a $3.00 late fee. A copy of the invoice is attached. I tried to access the website but only the home page works.

Desired outcome: Cancel the invoice

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Is Jerry Baker legit?

Our verdict: Complaints Board's thorough examination reveals Jerry Baker as a legitimate entity with notable strengths. Despite a 14% resolution rate on customer complaints, which invites a closer look, Jerry Baker stands out for its commitment to quality and security. Clients considering Jerry Baker should delve into its customer service record to gauge compatibility with their expectations.

Jerry Baker earns 91% level of Trustworthiness

Perfect Trust Endorsement: Jerry Baker achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Jerrybaker.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Jerrybaker.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for Jerry Baker have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

Jerrybaker.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Jerry Baker has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 14% of 14 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The website belonging to Jerry Baker has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
M
9:43 am EDT
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Jerry Baker Book I never ordered

Like many of the other people posting on this site, I've been receiving bills for a book I never ordered and never received. They now bill me for $42.34 and tell me that further collection action is set to begin shortly.

Any help would be greatly appreciated!

Melinda Stegman

[protected]@yahoo.com

[protected]

Desired outcome: I'd just like for the bills to stop and to have no further contact from this company.

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12:37 pm EDT

Jerry Baker Customer #[protected] order #[protected]

Received a book that was never ordered. The book was sent back unopened. Just received a bill for said book claiming the payment is now past due. Never ordered the book, never opened the box, sent it back and am now told I'm late paying for something that was never ordered and I no longer have,

Desired outcome: I want this bill marked closed and paid in full, I also want to never receive another ad, letter, bill, book, pamphlet or catalogue from this company. I also want to be removed from any mailing list this company might have.

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M
7:53 pm EDT

Jerry Baker Books

My elderly parents keep getting bills from Jerry Baker for books they did not order and did not receive. Now they are getting letters threatening to send the $40 past due bill to collections or risk legal action. I refuse to pay for something they did not every order or receive. I have already contacted their customer service, but I keep getting these notices. How do I stop this company? My elderly mother gets very stressed about their threats of legal action. How can this be stopped?

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Mr. Helpful
Los Angeles, US
May 18, 2020 3:15 am EDT

Look up the "Fair Debt Collection" and "Fair Debt Reporting" acts. They'll guide you through a simple process to stop them.

ComplaintsBoard
S
4:56 pm EDT

Jerry Baker Unordered book $40

This book arrived a couple of days ago looking legitimate in a large brown book mailer box. I believed my husband may have ordered it but as soon as I opened the top flap I realized it was another scam artist which may be making a fortune on elderly people, easily intimidated by threatening letters, etc.

This character, jerry baker, whoever that is must be shut down, fined and imprisoned. Plenty of people have complaints logged but apparently they're still running this fraudulent operation.

Any such invoice with the language of "$4.00 late charge will accumulate as long as payment is not received". Unbelieveable!

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Bernd Reimers
Elgin, Illinois, US
Feb 08, 2021 3:01 pm EST

Am having similar problems with them. They sent me a Vinegar book without me having requested it. Due to sentimental reasons, my mother used to use some of the methods described in the book, I paid for the first book. Now they claim they sent me another book, which I never received, and are billing me for it.
I sent them a couple of certified letters already but am now done with them. I'm not paying any more money for something I never received nor wanted. I never asked for these books. In the last certified letter I told them that I was not going to reply to them anymore. Going to ignore their invoices too from now on!

ComplaintsBoard
L
2:01 pm EDT

Jerry Baker Book

My mother passed away in 2007. For five years since her passing, she/I have been bombarded with all sorts of junk mail. The mail trickle in for a while, and she/I have not received any for more than four years.
Today (July 2019) she/I received a mailing from Jerry Baker. Inside the mailer is a Business Reply Mail (BRM) card preprinted with my mother's Customer Number, Name, and Address. On the front of the BRM "Rush the Card back for your (underlined) Free Look and (underlined) Free Book! ". "Free" apparently means "just four installments of only $7.99 each, plus shipping and processing". Then they say they will send you the next book, unless you tell them to stop before they send it.
I tried to stop future mailing via their Customer Service on their website. I filled out all of the required information and the optional customer number, but I did not give them an email address. I tried to submit the form, at which time they declare "an error occurred" and a prompt to call their customer service.
1. Embedding a BRM card with an open ended subscription inside a mailer is unethical.
2. One wishing to opt out of their scam should no have to provide email, phone number, or any information that they can abuse or sell to other abusers.

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HermanHermit
, US
Dec 26, 2019 12:03 pm EST
Verified customer This comment was posted by a verified customer. Learn more

The best way to get off your back is to file a complaint with the better business bureau, at
https://www.bbb.org/us/mi/wixom/profile/new-books/jerry-baker-0332-13018837
Start an official complaint there, fill in all information truthfully, give all the details you have, and they should cancel your "bill" just to save their bbb rating (which is much too high to begin with!). If you review other people's complaints there you'll find this exact scam repeated over and over and over.
We did that and it worked for us.

ComplaintsBoard
H
10:47 am EST

Jerry Baker Books sent without being ordered

I did order one book from this company. Now they send books and want payment when I have not ordered them. I wish to return the book at their cost not mine. I do not intend to pay for the book. As reported by another poor soul who was victim of this. It is merely a scam to get money from people who do not know any better. There needs to be something done about these people. They should not be allowed to do this.

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3:03 am EDT

Jerry Baker Unauthorized books

I am a totally disabled senior lady, on a very small fixed income and, like so many other seniors, I have a lot of medical bills, which I am barely able to pay. Today, August 15, 2018, I received yet another hard covered "how to" book that I never ordered. Tomorrow, I will bring it unopened, to my local US Post Office, mark it "REFUSED" and ask for documented proof of same. In he past, I have simply marked them similarly and put them back in my mail box. I received bills threatening collection agency action unless I paid for them, which I did in an effort to maintain my hard earned "excellent" credit rating. I refuse to continue to give in to his "Nazi" tactics. I not only will register a complaint with the Wixom Mi BBB, but also the Attorneys General of Michigan and my own state; I strongly urge other complainants to do the same. This man has got to be stopped! Anyone can go to the Jerry Baker site and request removal from his mailing list, I will do just that. By the way, businesses pay to be registered with the BBB.

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1:58 pm EDT

Jerry Baker Unwanted books

Please do not send me books I do not want and did not order. There is an invoice attached, and I am not paying it, nor should I pay the return postage fee, since I am not keeping it. "undelivered" no thanks. Last week I got uncle pott's household hints in the mail. It is a $38.00 book, that I am not keeping. If I refuse to return the book, will I still be charged? I'll take it straight back to the post office, and explain this to them, even if I opened the box and return invoice included.

Janice karasuskas
5240 n. Sheridan road apt. 211
Chicago, illinois 60640

October 16, 2017

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5:37 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received a book from Jerry Baker Living Well Books called "Suppermarket Super Products, " which I did not order and am expected to pay for or send back though there is no return postage included! I called their customer service and was lied to, saying that I signed a card saying I wanted the book...I DID NOT! I did buy a Jerry Baker book about two year...

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1:59 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This past weekend I received in the mail a package with not much information on the outside. The card board package contained a book. One of the first things I noticed was a envelope inside that read invoice. I thought this was a Christmas gift I had ordered for my wife. Now the really strange thing about this is I`ve never heard of this web site never...

Read full review of Jerry Baker and 15 comments
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12:33 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Ordered one book from Jerry Baker one year ago and paid in full at time recieved. I have since received another book from him unsolicitated and numerous bills asking for payment and threatening to sue me for $37.50. They did state they would not longer be sending me any products until I pay. I could go ahead and pay them but then they would feel they could...

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Overview of Jerry Baker complaint handling

Jerry Baker reviews first appeared on Complaints Board on Sep 21, 2010. The latest review Bill for nothing was posted on Apr 22, 2023. The latest complaint Unauthorized orders was resolved on Nov 09, 2010. Jerry Baker has an average consumer rating of 2 stars from 14 reviews. Jerry Baker has resolved 2 complaints.
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  1. Jerry Baker contacts

  2. Jerry Baker phone numbers
    +1 (800) 690-0099
    +1 (800) 690-0099
    Click up if you have successfully reached Jerry Baker by calling +1 (800) 690-0099 phone number 0 0 users reported that they have successfully reached Jerry Baker by calling +1 (800) 690-0099 phone number Click up if you have UNsuccessfully reached Jerry Baker by calling +1 (800) 690-0099 phone number 0 0 users reported that they have UNsuccessfully reached Jerry Baker by calling +1 (800) 690-0099 phone number
    +1 (248) 437-3000
    +1 (248) 437-3000
    Click up if you have successfully reached Jerry Baker by calling +1 (248) 437-3000 phone number 0 0 users reported that they have successfully reached Jerry Baker by calling +1 (248) 437-3000 phone number Click up if you have UNsuccessfully reached Jerry Baker by calling +1 (248) 437-3000 phone number 0 0 users reported that they have UNsuccessfully reached Jerry Baker by calling +1 (248) 437-3000 phone number
  3. Jerry Baker emails
  4. Jerry Baker headquarters
    P.O. Box 1001, Wixom, Michigan, 48393, United States
  5. Jerry Baker social media
Jerry Baker Category
Jerry Baker is related to the Books and Magazines category.

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