The complaint has been investigated and
resolved to the customer's satisfactionResolved Jenkins Roofing — Poor Customer Service
resolved to the customer's satisfaction
Our roof was installed only 3 years by Jenkins Roofing yet we've experienced recurring leaks. The warranty is for 10 years but you have to chase down these people to honor their warranties. They never keep their appointments -- they will tell you they will be there one day and will just not show up, no call to say "sorry but i can't make it today." They'll reschedule for another time and then they don't even keep that appointment either. You really have to call them every day, and maybe a month later, they'll finally show up. it's ridiculous. HORRENDOUS CUSTOMER SERVICE. DO NOT USE THIS COMPANY. We're sick of this and we'd rather PAY another company than to rely on these people to honor their own warranties.