JC Penney reviews and complaints 1
View all 1385 complaintsJC Penney - customer service
My fiancé works at JCPenneys and I was shopping, waiting for him to get off work. I got a call so I took a seat on a mattress to answer, as I'm talking I see my S/O and ask him to price check a pair of pants for me. That is the only thing I said to him the whole time I'd been there, and I'm still on the phone. He came back about five minutes later and said that he'd been asked by a supervisor to tell me to leave because somehow I was distracting him and talking to him too much. Even though I'd been shopping and on the phone the whole time. I think this was very unprofessional as I was there to buy clothes and was not distracting in any way. This is the second time they have asked him to make me leave when I was simply talking on the phone while shopping or talking with friends (that don't work there).
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