The complaint has been investigated and
resolved to the customer's satisfactionResolved Jaya Gas Agency Varkala — Refilling of gas
resolved to the customer's satisfaction
We have complaints against Jaya Gas Agency Varkala. The service is not at all satisfactory. On booking for refilling of gas, the same will be delivered after 25-30 days. But in nearby places of Varkala, there is no scarcity for gas.
Now, one more issue is faced by most of the consumers. The gas cylinder on opening, gas will come out just like air coming out of a filled in balloon. This is a very dangerous situation. The same was rectified using a valve kind of thing. The interesting part is, they are not providing new valves, rather they are using the same from other cylinders. This is causing more instances of the same happening. Eventhough it is a very dangerous situation, the uneasiness of gas agency continues which can cause big mishaps.
Please consider this complaint with a great importance, since n number of instances already happened which can repeat in future also.
Hoping for an action from the end. Thanks in advance.
----Worried consumers of Varkala----