The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Janice StisciaUnauthorized Charges

I called your company in October to tell you that I did not want your service and the man had said that he would cancel it and credit my cell phone account the $9.99 a month. My October billing was then billed twice - 2 times the $9.99 - instead of crediting my account you double billed me. Since I have been billed the $9.99 a month and I did not want your service in October, November, December, January and I do not it in February! I would like the original credits for the two October $9.99 billing and the 9.99 each month since. Please respond, Janice Stiscia

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