The complaint has been investigated and
resolved to the customer's satisfactionResolved Jamie Braddy — Concrete
resolved to the customer's satisfaction
STOP! DO NOT USE THE CUSTOM EDGE! READ AND CALL BEFORE YOU GIVE THEM ANY $$.
Please call us at [protected] prior to hiring on the Custom Edge in Fayetteville. We have over 45 pictures and actual pieces of the incomplete non contracted color curbing and the destroyed concrete driveway, as well as pictures of the damages the Custom Edge caused to our existing property. The incomplete concrete sidewalk we contracted them to do is not even "stamped" properly. The stain and seal was damaged by their inattentiveness. We have over $10, 000 of damages that Custom Edge has caused to our existing property. We had to file a claim with our insurance company. By the way, Jamie Braddy stated that all we want is the $ from the insurance Co. If that was true, why is our insurance co paying the contractors to repair all the damages for which no money comes to us? There is a long line of customers who have made the same mistake as we did. My intent is to ensure that this company doesn't do this to anyone again. One lady has been dealing with the Custom Edge for over two years and she has now given up. Jamie Braddy even degraded this nice lady to the point where she was an emotional wreck.
This company is all about $ and DOES NOT CARE ABOUT THE CUSTOMERS. AGAIN, I REPEAT THE CUSTOM EDGE DOES NOT CARE ABOUT CUSTOMERS.
We made the mistake of not doing our research prior to hiring the Custom Edge. Do not make the same mistake.
The pictures alone with scare you enough to stay away from this horrible company.
The Custom Edge has no business working in this field and they are amateurs. Instead of me telling you, make up your own mind from the pictures. I will even send upon request.
If you want an experienced curbing company who has outstanding customer service, call Curbing Creations. We are using them, as well as a lot of the Anderson Creek Residents. The difference is blaringly obvious.