Register Sign in
FILE A COMPLAINT
Motorcycles & Scooters Jafrum
Jafrum Logo

Jafrum

4 Complaints
File a complaint

Having problems with Jafrum?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Jafrum Customer Service Contacts

2701-P Hutchison McDonald Rd.
Charlotte, North Carolina
United States - 28269

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Jafrum Customer Service. Initial Jafrum complaints should be directed to their team directly. You can find contact details for Jafrum above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Jafrum. Discuss the issues you have had with Jafrum and work with their customer service team to find a resolution.

Jafrum Complaints & Reviews

Jafrum.com — Order issue

I have ordered something from Jafrum website and one week after I made my order I checked the status of it and found out that it wasn't even shipped. I contacted customer service and asked them to cancel my order and they refused. They immediately changed the status for "shipped". I'm sure that was just a scam because I made my order over a month ago and still no sign of it. Terrible company to deal with, total scam! I want to cancel my order and get my money back!

Read full review →Hide full review
Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Jafrum — Received the same defective helmet

    I wanted to buy a helmet and found one on Jafrum website. It looked really nice and the price was also great so I thought it was a great deal. When it arrived it was defective so I emailed customer service and asked for a replacement. They said ok and told that I have to pay for the return shipping. I was ok with that since it wasn't too expensive. Later I received a message stating that they received the helmet and another one was already on its way. I did received it but it was the same exact helmet with the same defects. What a joke.

    Read full review →Hide full review
    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Jafrum.com — This is the biggest load of bull$#*

      This is the worst company I have ever done business with in my life. I placed my order Friday morning at 0900 when there was ZERO activity on my order for almost 5 days finally on Tuesday I called to inquire. I was lied to as they told me the jackets were on back order, magically I had one of them the next morning. Then low and behold the other one showed up the next day Thursday.
      They sent the wrong size and I called immediately and was told I have to wait 24-48 BUSINESS HOURS for a return label WTF??? That was Thursday morning. I called Thursday afternoon and Friday morning and afternoon, Guess what? It was next Tuesday afternoon when i received the label for their screw up, unbelievable...

      I had ordered my motorcycle jacket in plenty of time for my trip but I had no idea they would be such a bunch of bumbling idiots. I bought from some where else as this put me in a bind. Then I am told it is a 14 day process to process the return and return my money. Which incidentally it has been over two weeks with no return yet. This is the biggest load of bull$#*! I have ever heard. You can bet your ### I will never order from these $#*!s again. They truly suck ###.

      Read full review →Hide full review
      Comment Guidelines

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved         Jafrum International Inc. — Saddlebags not the same as pictured. Cheap PVC material broke after only 2 opening and closings.

        Received merchandise on 8/05/10. Absolute garbage! First of all the picture of the saddlebags on the website...

        Read full review and 6 responses →

        IN THE NEWS

        Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
        If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
        One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
        A consumer site aimed at exposing unethical companies and business practices.
        ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
        You'll definitely get some directions on how customer service can best solve your problem.
        Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.