JackThreads Customer Service Phone, Email, Contacts

reviews & complaints

Learn how the rating is calculated

1.0 4 Reviews

JackThreads Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with JackThreads at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
The authenticity of the customer service contact information for JackThreads has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of JackThreads. We promise not to send you any unrelated messages
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

JackThreads reviews & complaints 4

Filter reviews by rating
0 review
0 review
0 review
0 review
0 review
Sort by:

Newest JackThreads reviews & complaints

8:00 am EDT

JackThreads Final sale items

I bought something for my husband but everything was too small and did not fit. I contacted JackThreads support service and they said that I can send everything back for a refund and I agreed, that seemed like a great deal.
Later, when they received the items, they contacted me and said that they were not able to help me because these items were on final sale and non-refundable.
I would like to mention that there was nothing said about that on their site and that they did not say anything when I contacted them for the first time. I had to pay extra money to get these items back! What a terrible waste of money!

Read full review of JackThreads
Hide full review
2:45 am EDT

JackThreads No returns

When I found JackThreads website first of all I checked all the policies and made sure that they accept returns and in case of any issues provide refunds. It was said on their website that returns were possible, but when I contacted them and told that I want to return the shirt because of the wrong size they said that they don't do refunds and exchanges! I told them that the opposite thing was written on their website and they said that it was not. Then I sent them a link and they did not reply. Beware!

Read full review of JackThreads
Hide full review
7:16 am EDT

JackThreads They charged me for overcharge

People, be careful, because the company has charged me for overcharge. I have bought from them, but the company overcharged me. I emailed them and told that they took larger sum from me. After that the rep replied and told me that they would refund the sum back, but instead of returning money, they charged me again. WTF? I continued to email them, but nothing has happened.

Read full review of JackThreads
Hide full review

Is JackThreads legit?

Our verdict: Complaints Board's thorough examination reveals JackThreads as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, JackThreads stands out for its commitment to quality and security. Clients considering JackThreads should delve into its customer service record to gauge compatibility with their expectations.

JackThreads earns 91% level of Trustworthiness

Perfect Trust Endorsement: JackThreads achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for JackThreads. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows JackThreads website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. you are considering visiting, which is associated with JackThreads, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for JackThreads have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction. appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • JackThreads protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
4:16 am EDT

JackThreads They refused to take clothes back and provide full refund

People, attention! This company is fraud. When I ordered from, it was mentioned that they have accepted items back and provided full refunds. It was in theory, but on practice, they simply refused to take these items back. The rep told me that I already wore them, but all items had labels. Awful services and attitude. I was so shocked with such attitude towards customers. I still don’t understand how this company can exist at all.

Read full review of JackThreads
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

JackThreads contacts

Phone number

+1 (800) 636-5225


Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is associated with JackThreads? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JackThreads Customer Service. Initial JackThreads complaints should be directed to their team directly. You can find contact details for JackThreads above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about JackThreads. Discuss the issues you have had with JackThreads and work with their customer service team to find a resolution.