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JackThreads Customer Service Phone, Email, Contacts

JackThreads
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www.jackthreads.com

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1.0 4 Reviews

JackThreads Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with JackThreads at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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JackThreads reviews & complaints 4

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ComplaintsBoard
M
8:00 am EDT

JackThreads Final sale items

I bought something for my husband but everything was too small and did not fit. I contacted JackThreads support service and they said that I can send everything back for a refund and I agreed, that seemed like a great deal.
Later, when they received the items, they contacted me and said that they were not able to help me because these items were on final sale and non-refundable.
I would like to mention that there was nothing said about that on their site and that they did not say anything when I contacted them for the first time. I had to pay extra money to get these items back! What a terrible waste of money!

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ComplaintsBoard
J
2:45 am EDT

JackThreads No returns

When I found JackThreads website first of all I checked all the policies and made sure that they accept returns and in case of any issues provide refunds. It was said on their website that returns were possible, but when I contacted them and told that I want to return the shirt because of the wrong size they said that they don't do refunds and exchanges! I told them that the opposite thing was written on their website and they said that it was not. Then I sent them a link and they did not reply. Beware!

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ComplaintsBoard
R
7:16 am EDT

JackThreads They charged me for overcharge

People, be careful, because the company www.jackthreads.com has charged me for overcharge. I have bought from them, but the company overcharged me. I emailed them and told that they took larger sum from me. After that the rep replied and told me that they would refund the sum back, but instead of returning money, they charged me again. WTF? I continued to email them, but nothing has happened.

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Is JackThreads legit?

Our verdict: Complaints Board's thorough examination reveals JackThreads as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, JackThreads stands out for its commitment to quality and security. Clients considering JackThreads should delve into its customer service record to gauge compatibility with their expectations.

JackThreads earns 91% level of Trustworthiness

Perfect Trust Endorsement: JackThreads achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for JackThreads. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Jackthreads.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows JackThreads website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Jackthreads.com you are considering visiting, which is associated with JackThreads, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for JackThreads have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Jackthreads.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • JackThreads protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
R
4:16 am EDT

JackThreads They refused to take clothes back and provide full refund

People, attention! This company is fraud. When I ordered from www.jackthreads.com, it was mentioned that they have accepted items back and provided full refunds. It was in theory, but on practice, they simply refused to take these items back. The rep told me that I already wore them, but all items had labels. Awful services and attitude. I was so shocked with such attitude towards customers. I still don’t understand how this company can exist at all.

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JackThreads contacts

Phone number

+1 (800) 636-5225

Website

www.jackthreads.com

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