J & K Warehouse Direct — Terrible experience
J & K Warehouse Direct [protected] I viewed an advertisement in the norther berks merchandiser newspaper for the following: Bedroom Set: 7 pc cherry queen set. Brand new in boxes w/warranty. Valued at $1200 will sacrifice for $499. Can deliver. [protected]. I made contact with this company and was put on hold many times. They did not know which set I was talking about. They explained to me that they have a 'FRIEND' that has an overstock of furniture and they are helping this person out. I asked questions about the set that was for sale, the sales person did not know what was the '7' piece set. She put me on HOLD and asked the BIG BOSS, John Stagg what was included. I was told it was a mirror, headboard, footboard, dressor, chest dresser, and 2 night stands. I explained that I was interested in the above noted and they stated that I needed to make an appointment as they were chewing on food while speaking to me. We agreed on 5pm on 12/10/2007. After a 1 1/2 hour drive in the rain, I arrived there at 4:50pm. Upon entering a VERY COLD waiting area the door rang that I was present. I stood at the window for 5 minutes waiting for this women to look up. she was so busy text messaging, she was not aware of her environment. I rang the bell to get her attention. She still did not acknowledge my presence. Finally, after 15 minutes of waiting, I knocked on the window. I stated that I had an appointment. She said oh yes, he will be with you shortly and I will let him know you are here. She continued to do her text messaging and let me sit in the cold room with no worries at all about the business. Then, I was pushed by the secretaries daughter that ran into the waiting area with no respect. She had brought her mother dinner and was extremely loud that the mother had to tell her to be quiet. Finally, The BIG BOSS with a pimp Hat on came out and showed me this furniture that I had requested to view. A VERY big disappointment! There was NOT 7 pieces as stated. They stated that is was worth $1200, this is a lie. These items were very low quality and nothing what was described to me over the phone. This man, John Stagg has his secretaries lie for him and state that there are 7 PIECE SET which they are not. I looked at other furniture that was there in this warehouse, all was low quality at a very high price. I was not going to waste anymore time with this so called company. I stated to this man that I was not interested, thank you. He gave me an attitude when I stated that I thought it was going to be better quality. He stated, what do you want for $499. Is this good business talk? He is right out of the city streets and is not worth your time or money to go there. WASTE OF TIME! Very dissatisfied that I traveled to a warehouse full of lies in the middle of Allentown City. Shame on you John Stagg for running a dishonest business!