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ITV complaints 474

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L
10:00 am EST

ITV Piers Morgan

I am absolutely disgusted that ITV continue to employ this man. It is clear that ITV do not care about the mental health of people so do everyone a favour and stop preaching about it. Please stop advertising "Britain get talking" whilst you continue to employ a bully, a man that hacked a dead girls phone, a man that claims a woman is lying when she says she is suicidal. Please remove all mental health support from your websites and adverts because whilst that man is still on the air, you are part of the reason.

Desired outcome: Remove Piers Morgan or remove your so called “mental health support” as it is contradicting to have both.

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S
4:12 am EST

ITV Emmerdale and Coronation Street.

Why are these programmes continuing with story lines that make out every thing is normal like using the pub and cafe when every where is closed also the story line on Bartons farm Moria Barton must be a super woman looking after cattle producing meat delivering have a supermarket contract to supply meat. talk about utter rubbish unbelievable. the story in Coronation Street about that horrible drug dealer should not be glamorised.

Desired outcome: Explanation why the they are transmitting such utter tripe.

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D
4:58 am EDT

ITV The Oprah Tell All

As an American, I think it's truly awful to air this slander piece against the Royal Family while Prince Phillip is gravely ill in hospital. Harry and Megan will do their very best to paint themselves as victims as they have done from the beginning. Why even give them the airtime? It's unconscionable.

Desired outcome: Don't air the Oprah show

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S
2:49 am EDT
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ITV News

Please can you clearly state that all hair dyes must have a skin test before applying any dyes to your head - you recent footage regarding hair dye problems on 18:30pm news today said nothing about skin tests before use.

Steve B in Erdington
[protected]@gmail.com

Desired outcome: Mention skin testing before use of hair dyes

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P
5:43 am EDT
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ITV Advert pure cremation

Why are us pensioners been inundated by adverts about about pure cremation the advert it's ridicules I don't want to be reminded every hour of the day and I am sure nobody else does it puts me off watching the tv we have had enough with COVID and think it's insensitive please please stop this advert

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Update by Peterpainter
Nov 07, 2023 10:17 am EST

Yes i agree this is a bad advert and to be reminded every day that you are going to die soon it affends me when i have been through cancer twice. is just awful all adverts in this vane are for the elderley

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MHenry72
, GB
Nov 07, 2023 9:02 am EST

Thepurecremation advert is disgracefully manipulative, preys on the concerns of older people inferring that they are a burden on society and in particular their children and grandchildren. To use cartoon family and grandchildren to pressure sell the product and exploit the vulnerable is nothing short of shameful.

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J
4:58 am EST

ITV Good Morning Britain

Piers Morgan's daily rants about the conservative
government & in particular Boris Johnson is unprofessional & poor journalism. It sounds like he has a personal vendetta.
He is nothing more than a shouty aggressive bully. No other industry or company would let this continue. He would of been sacked. How do you condone this?
Yes hold the government & MP's to task but not in this manner. Do it calmly, seriously & professionally.
I know longer watch this show & wont til he is replaced.
And worst of all Susanna Reid is turning into the same!

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S
6:05 pm EST

ITV GMB

Watching GMB this morning, I was appalled by the personal comment made by Piers Morgan on Government Minister P Patel. When speaking to Lorraine he said that she was Ms P Patel but with brains. This personal attack was biased and uncalled for. Not good journalism. If he was talking about race or sexuality he would be severally rapped. This man is definitely not a good journalist and has shown extreme bias in his comments on the Government that are often childish personal remarks rather than based on fact. All he is interested in is name dropping who he knows or has met. He asks questions but NEVER allows the interviewee to answer and constantly talks over them to put his own view point forward as being the correct opinion.

Desired outcome: Needs to apologise on air for his comments

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G
2:14 pm EST

ITV Piers Morgan

On holiday in Antigua with family over christmas after c onstantly identifying and shaming other celebrities for doing the same thing, with the excuse he was tired and needed a break.
Lets have him hung out to dry like he does to others.This would wipe the smug look off his face, especially if he was made to appear on a programme to justify his actions

Desired outcome: A decisive action that reflects itvs position on such things.Not a whitewash.

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M
2:40 pm EST

ITV Emmerdale

Am offended by the latest storyline about racism in emmerdale. Its offensive to me. Why are you bringing a story about racism into a soap. Why are you ramming it down my throat when I only want to watch half an hour of my favourite soap. I am 66 so don't need to have it thrown in my face. So now I have switched off Emmerdale. Just disgusted. That black son of the minister is really a nasty racist and is bringing out racism in the rest of the black actors which was never there before. The minister and his son are poor actors with serious race issues. Goodbye emmerdale.

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E
1:59 pm EST
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ITV Annoyed as hell at masked singer

So watched the recent season 2 ep 2 of masked singer I felt that the seahorse was not the worst singer but got thrown out anyway because why? Explain this to me itv come on I'm waiting the fact that she prob was the best one if the night and got thrown out proves this show isn't really about the bounce now doesn't it didn't take long for this to happen did it itv? Another fake reality TV show with the host so damn ham god could this get any worse so you get rid of Sophie elise bexter which also was good and now Mel b is this a singing competition or not? Again about looks or the outfit and again missing what the competition is all about again itv it's why I will never watch the x factor again ever there goes itv again wrecking another perfectly good show by making it into something it isn't ffs I'm tired if this itv hate the host and very close to gating the whole entire channel thing ice itv thin ice

Desired outcome: Either stop voting Good singers or remove the show pick the best singer not the best dressed

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T
3:43 pm EST

ITV ITv news

On todays ITV news you reported how the COVID level of expenditure for PPE was out of control, mentioned by some random reporter that has zero experience of decisive decisions intended to save lives. You mentioned that open contracting could have saved money... regardless of lives lost.
That is why you are media, chao headline driven and not involved in any real decisions that governments take to save lives.

I am sure that after the 2nd world war you would have reported how much money could have been saved instead of direct contracts to build Hurricanes, Spitfires, Tanks, Landing craft and Ammunition could have been saved if we had open contracted verses going with trusted companies. your 100% right, we could have saved millions and lost the war ... congratulations on putting zero value on life

How do you defend your want to upstage a government that is trying to do the best it can under these circumstance's. Your massive team of desk jockey's obviously believe saving a few million is more important than saving lives.

Thanks for clearly showing the ITV value of life verses saving some pubic expenditure made by teams of people who are trying to save lives over money as apposed to the ITV view of saving money is more important than lives

How do you support that approach

I look forward to the Graduate trainee that you wild get to produce a very poor explanation of why what you reported is in the public interest...

ITV - let's save, money and let people die of COVID - think of the savings

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S
4:52 pm EST

ITV Celebrity jungle

on the jungle why is the camera always focusing on jordan north, it is becoming the jordan north show, some of the celebrities are hardly being shown, getting fed up with hearing and seeing him, itv please dont be biased include all celebrities, it is staring to become boring and irritating, he is obviously putting on a clever act, he was frightened at the beginning now you cant stop him so confident

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P
7:16 am EDT

ITV Enjoy your week end program

Sunday 18/10/20
Brilliant show, but absolutly ruined by the directors camera work...
Every 30 seconds panning in and out, close up and and out again... This continued all through the show, made my wife and I dizzy...
Everty time when filming outside and a dog and a cockerell came into veiw
He cut it out of the shot by switching cameras
On bbc gardeners world the dog nigel passed away and there where over 200
Thousands viewers writing in, and monty dons book about nigel is a top 5 book
I really think the directors lost the concept of the show, even though its set in a barn and is in the country side... Maybe the saying less is more could be wispered in his or hers ear...
Watch the camera work when they where talking about the goats ane especialy when the were wine tasting... P. Jones

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H
6:05 am EDT
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ITV ITV News at Ten on Saturday, 17th October 2020

Herewith I complain about the way in which you reported about the beheading of Samuel Paty. You did not say that he was beheaded. You did not say that he showed cartoons of the Prophet Mohammed to his students in class in order to teach a lesson about free speech. You only said that he showed cartoons of the Prophet Mohammed in his class. This sounds as if he was out to be blasphemous. Not so. He was teaching about free speech, one of the fundamental rights of the people of France. You did not say that he announced to the students beforehand that the following content may be upsetting for some students and that those, who may feel offended, are allowed to leave the class. (This shows that he was caring for his students, respected their religious belief and did not want to hurt their feelings.) You did not say that despite this announcement, one Muslim student stayed behind and then reported the teacher and the teaching content to her father. You did not say that the father published hate messages about Paty on social media which led to his beheading by a Muslim terrorist. You only said that the teacher was killed brutally in a knife crime (which sounds more harmless that saying clearly that he was stabbed several times and them beheaded) and that the police killed the perpetrator. You said that it probably was a terrorist attack. You did not say that it was an Islamist terrorist and that he had shouted "Allahu Akbar" before he was shot by the police. All this information was reported at 14.37h on 17th October 2020 in the Daily Mail online. If they had the information so early, you must have had it as well. By omitting such vital information, you distorted the story. It sounded as if the 'racist' police had nothing better to do than kill a terrorist who killed Paty brutally in a knife crime after he showed cartoon of the Prophet Mohammed to his students. You were playing down that it was an Islamist terror act, a horrible and most brutal beheading which was meant to 'punish' a teacher, who dared to show cartoons about the Prophet Mohammed but you did not name the context and the circumstances of this act. Your reporting puts a different slant on the story and it sounds as if the brutal killing was understandable as Paty had committed blasphemy. Why did you not report the event more clearly and more honestly? The German evening news programme 'Tagesthemen' reported the incident fully and correctly. Why not you?
Please add all this background information in your next news programme and set the record straight.

This wrong and distorted presentation of this news story deeply upset me, and I feel that I cannot trust your reporting as it can be biased and dishonest because you omit vitally important facts. I'll now verify your reporting by getting information from different sources.

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Update by Hmmj
Oct 18, 2020 8:18 am EDT

Correction: I erroneously claimed that the above news story was broadcast on 17 October 2020 in the 'ITV News at Ten' programme. That is wrong. It was broadcast on 17 October 2020 during the 'ITV News Weekend Teatime' programme at 6.30 pm.

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G
2:16 pm EDT

ITV "rolling in it" broadcast 6.25pm 15/08/20

During the early stages of tonight's "Rolling in it", the compare, Stephen Mulhern, removed a contestants spectacles and pointed out how thick they were. He then put them on his own head and joked about the magnification.
Your programme clearly wishes to make fun of a disability, namely very bad eye sight. This is unacceptable and it will no doubt encourage others to do likewise.
It is unacceptable to encourage fun by removing someone's spectacles. Please consider how your child might feel, if this happened in the school yard or if someone chose to remove your friend's spectacles in a social setting.
Bad eye sight is not something to be mocked and the programme staff and the compare should be disciplined and re-educated.

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G
10:47 am EDT

ITV Black voice - blm advert

I'm very disappointed to see ITV putting up an advert from these groups that are racist and support violence. The advert end with, do you know what its like to have you photo taken just because your black? If you want to be impartial you need to put an advert up about 2 white girl dragged from their car and beaten, just for being white. What must that be like?

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G
7:07 am EDT

ITV Advertising

Why oh why are we (the viewers) inundated with adverts for begging. £2a month here, £3 a month there. can you help these, can you help those. its getting so we dont want to watch our favourite programmes anymore because of these ads.
PLEASE PLEASE PLEASE CALM IT DOWN. STOP ASKING FOR HARD EARNED MONEY.! It should be illegal.
And also the ads like sun life insurance plans. We dont want these ads rammed down our throats day after day after day.
I'm afraid the itv network no longer has the outlook of looking after the customers needs, like showing ads that we are likely to look at and take in. more of, how much money can we make on this ad, or that ad.
Please don't tell me to go on line and watch itv hub, ad free. why should I have to pay for this, and take up my internet space for a basic human right, not to be hassled constantly for money. no wonder itv are losing hundreds of thousands of viewers. Let other countries governments deal with their own problems like we have to our own problems.
PLEASE TAKE THE ADS OFF AIR. STOP BEGGING FOR OUR MONEY!

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B
3:58 pm EDT

ITV Good morning Britain

This was my complaint to ITV after I had complained to Good Morning Britain, I still have not received confirmation or response.

I wish to make a formal complaint please

I have requested / or asked a few times in the other forms of contacting GMB twitter primarily a question. However the employees who in charge of media / marketing have not answered my queries which is some what disappointing.

My complaint is really regarding Piers Morgan

As a brand and a professional broadcast your programme has become shameful and appears to be gaining momentum for a bad reputation.

People and I are disgusted at how rude Piers Morgan is.

You have had England Goverment refuse to make any appearances on your programme specifically because of Piers Morgan.

You only need to see the 1, 000's of comments on twitter on his posts how unhappy people really are.

I have y been able to watch GMB for years whilst he has been on the show I loved Ben and Eammon they were fantastic.

I think you're ratings will drop you really need to start listening to the public, it maybe only a couple of formal complaints directly however if you just had an insight to the thousands of comments that are truly unhappy with the show at the moment you would realise.

So my formal complaint are two things

One I have asked several times queries on the other form of communication but have received no response.

Second of all I think it's an unprofessional approach and manor in which your presenter Piers Morgan is conducting his work. He is essentially make myself feel very unhappy and puts me in such a horrid mood if he is on, as I'm sure which I can not assume thousands of others.

It has been specifically stated that the government are not appearing on yoir show again because of him ?!

With all of the comments, the complaints what are you going to do to resolve the unhappiness of your ex views / viewers please ?

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L
4:57 pm EDT
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ITV Van der valk

I watched van der valk when I was a child remembering the dramatic theme tune was great we would hum along to the tune and still do.. So when the new revamped van der valk came on I got ready to hum the tune and I was disappointed that they changed it? Why have they done this? When it was such a pivotal part of the show..
Kind regards linda jones.

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4:52 am EDT
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ITV Piers Morgan’s negativity

During the COVID 19 crisis, all Pierce Morgan seems to be doing it trying to trip the government up with every new thing they try to put into place for COVID 19. These are very unsettling, frightening times for everyone. The first thing a lot of people do when they wake up is to put the TV on only to be faced with three hours of Pierce's rants and HIS opinions. Come on ITV, I think we need some positivity during these negative times, especially with more of us being asked to stay at home. If this carries on I for one will tune out and just listen to radio! If I wanted a political debate every morning I would tune into question time!

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Overview of ITV complaint handling

ITV reviews first appeared on Complaints Board on Oct 1, 2007. The latest review Title at the top right of a programme I am watching was posted on Mar 9, 2024. The latest complaint helen fospero was resolved on Jul 15, 2014. ITV has an average consumer rating of 1 stars from 476 reviews. ITV has resolved 35 complaints.
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  1. ITV contacts

  2. ITV phone numbers
    +44 344 881 4150
    +44 344 881 4150
    Click up if you have successfully reached ITV by calling +44 344 881 4150 phone number 9 9 users reported that they have successfully reached ITV by calling +44 344 881 4150 phone number Click up if you have UNsuccessfully reached ITV by calling +44 344 881 4150 phone number 7 7 users reported that they have UNsuccessfully reached ITV by calling +44 344 881 4150 phone number
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    200 Grays Inn Road, London, WC1X 8HF, United Kingdom
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