The complaint has been investigated and
resolved to the customer's satisfactionResolved ITS aka McKenzie Scott, DPB Executive Search, Career Transitions, Job Market Access, etc. — Stay away from its family of companies!
resolved to the customer's satisfaction
Like thousands of others whose complaints I was taken to the cleaners by ITS.
They sent 15,000 marketing letters to decision makers on my behalf assuring me I would get at least 1% return in calls (150 calls). I got 4 calls for jobs not even in my field!
They refused to give me a refund even though they have a "Satisfaction Guarantee". This guarantee is good only if you don't like the marketing materials they prepare for you BEFORE they send them out, but they don't tell you that. How are you to know if the materials will get you interviews? You are told to trust the experts at ITS. There is no way of knowing if the materials are sent out. Their exclusive database is outdated and the materials are sent out blindly. I got calls from irradiated employers asking me to stop faxing them when I had nothing to do with that.
STAY AWAY FROM ITS FAMILY OF COMPANIES!!!
Anyone interested in joining a class action suit against this company contact me.