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2.0 34 Reviews
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Itasca complaints 34

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10:13 am EST
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Itasca Itasca women's swampwalker 1000

Purchased these boots. Within two months they started cracking on both feet on the top big toe side. (See picture.) I considered returning them to Dunhams but I do not have my receipt. They also do not refund on worn footwear. I believe Dunhams will honor your manufacturers warranty. What is your warranty? I am very disappointed in this product. Even if I am not entitled to a refund, I want people to beware of this product.

Desired outcome: I would like a refund.

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1:16 pm EST

Itasca Itasca Winter Boots with Dupont Thermalite Insoles

I have had a pair of Subject boots that I bought a few years ago.

I wore them once to shovel snow in my driveway.

The next time I went to get the boots, they had fallen apart. I can assure you that this was not done by wear and tear but by a defect in the boot material as shown by the pictures I have attached.

Kindly advise as I would prefer a replacement pait.

Thank you,

Luciano D Muzzatti

3705 Adams Drive

Silver Spring, MD 20902

[protected]

[protected]@msn.com

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6:00 pm EST
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Itasca 3m thinsulated style # @555218

Bought these boots at shoe sensation about 4 weeks ago. For hunting and work. The tag plainly says waterproof, thats why i got them. But they arent. My socks are soaked on the ends at the end of day. Love the boots and feel of them.

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Is Itasca legit?

Our verdict: Complaints Board's thorough examination reveals Itasca as a legitimate entity with notable strengths. Despite a 26% resolution rate on customer complaints, which invites a closer look, Itasca stands out for its commitment to quality and security. Clients considering Itasca should delve into its customer service record to gauge compatibility with their expectations.

Itasca earns 91% level of Trustworthiness

Perfect Trust Endorsement: Itasca achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Itascafootwear.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Itascafootwear.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Itasca's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 26% of 0 complaints were resolved.
  • Itascafootwear.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The itascafootwear.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
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1:49 pm EDT

Itasca Itasca boots

I've walked about 3 miles in these boots and the tred is already worn down to almost nothing. walking on slick rubber now. How do u even sell something like this. Make it sound great, but its really just a pos. suppose that is the way of business now. Got maybe 3 more miles before the bottom goes out

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12:31 pm EST
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Itasca "Itasca Men's Waterproof Bayou Everglades Neoprene/Rubber Boot

I purchased a pair of your 12 inch Bayou Everglades, size men's 12, insulated water proof foot wear, but when I used then last week for the first time I discovered that the left foot leaked badly, Upon further investigation I found that the top had a split across the top of it where there is a ridge behind the toe. (picture below ).

Thank you in advance

Edward Tait

21 Rosewood Cresent,

Fonthill Ontario, Canada.

L0S 1E6

[protected]

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6:54 pm EDT

Itasca Boots

Stock#456598. Bought a few years ago. Worn very infreqently. Likely less than 30 days of actual use .

Problem is that rubber soles are separating from boot on both boots.pictures upon request.

Requesting replacement

Richard Donati
8911 eagle watch drive
Riverview Fl. 33578
[protected]
Rdonati100 @aol.com

Desired outcome: Replacement

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7:02 pm EDT
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Itasca leaking rubber boots po#83051B1 Style #6840170

April 22, 2021 bought a pair of rubber knee boots Bi Mart store number 614
left boot leaked at seam by toe returned to store exchanged second day new boots leaked out side seam right boot exchange at another store first store had no other of the right size third pair leaked in same place as first pair i like the boots but can't keep my feet dry please refund the purchase price total $36.53 thank you
Ross Ingram
4118 Blaine rd
New Plymouth Idaho 83655

[protected]@msn.com

Desired outcome: Cash Refund

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7:31 pm EDT

Itasca Pair of itasca boots

Bought a pair of Itasca waterproof hunting boots at Sporting goods wear house camo, Eagle style, from day one walking in the wet field they were soaked, feet wet, I worn them about a dozen times mostly on dry ground.. but today in the yard after a rain they wet also my feet.. I bought them in good faith that they we're a quality boot.. the light weight made for great walking.. but I'm so disappointed. quality control must know the on going problem.. I'll send the boots back for inspection if necessary.. please inform me of your decision.. so much appreciated..

Mr. Gene Daley
524 Monument Rd
Central City, PA 15926

email:[protected]@comcast.net

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3:44 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I have my own mobile car wash detail business, the boots that I purchased are 6" Moc Toe CES017TS. I brought them from Tractor Supply the number on the boots are [protected]. 3/15 is one of the dates. Soon as I purchased them a couple of days later they were getting soaked, but they are supposed to be waterproof. And when they get wet they smell funny

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11:31 am EST

Itasca Antler hawk extreme 1200 gram boots model 6845274

I just bought them a month ago from a store that was closing and last weekend my right boot where the pull grip is ripped I would like to see if you can help me I like the boot that's why I'm reaching out to see if there was anything the company can do for me my phone number is [protected] and my address is 1101 N Schneblin Lane Peoria IL 61604 thanks for the help

Desired outcome: Get a new right boot it was a size 10

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6:45 pm EST
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Itasca Waterproof boots po#82163cwstyle#6845270 size 13 color brown

Hi my name's Gabe Shrauger. I am an avid hunter fisherman and I am a land surveyor by trade. I bought a pair of your Itasca knee high waterproof boots size 13 mens in December of 2020. I wear the boots occasionally when in shallow water. Today I noticed there is a rip near my ankle. It didn't not get caught on anything or cut by anything. They are no longer waterproof. I have pictures of the rip I can send. I really like the boots and was wondering if I could get sent a new pair. Thanks for your time. My email is [protected]@gmail.com. Phone number is [protected].
PO#82163CW
STYLE#6845270
SIZE13
COLOR BROWN

Desired outcome: Sent a new pair of boots

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2:26 pm EST
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To whom it may concern: I bought a pair of these boots in November 2020 and the rubber on both boots cracked and split open on the top and sides of each toe when I bent over to tie my kids boots 02/14/2021. It's like the rubber is dry rotted and cracking, making these boots no longer waterproof or usable for what I need. I have pictures however I'm unable...

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1:51 pm EST

Itasca Itasca water proof boots

I've had my itasca water proof boots for no more than a month now and I already have 3 holes in them and have to work with wet feet which is extremely uncomfortable and aggravating. I bought these boots on a recommendation from someone else who has them and I regret spending 50$ on them because they are extremely unreliable. I've had to patch them 5 times already.

Desired outcome: Replacement or refund

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9:30 am EDT
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Itasca The Rut

I bought the itasca the rut boots and the heel of the boots have holes after only worn a few times. I would like to receive a replacement pair

Desired outcome: replacement

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3:54 pm EST
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Itasca Boots falling apart after a year

I bought the Itasca Boots
Stock# 6849736
Name: The Rut
Size 13

They started ripping around the finger holes after a few months and then one of the boots (right foot) got a hole in the backside just about 2-3 inches above - looks like the material wore out.
I actually like the boots much - and am hoping it is just my experience - and not everyone's. Would like to just get a replacement pair.

Tried to write to customer service online - but the website shows it being offline

My Address -
Dana Krebs
8238 US Route 20A
Honeoye, NY 14471
[protected]

Desired outcome: Replacement boots

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12:08 pm EST

Itasca New hiking g boots, size 9

I have been a faithful Itasca boot customer for many years. The last two pairs have bought have fallen apart at the soles. I chalked up the first pair to bad luck. After the second pair did the same thing not long after I purchased them, here I am. I would like to continue buying Itasca boots, but given the quality recently, that is getting hard to do. Please help. Thanks

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12:27 pm EST

Itasca Girls buckaroo teal boots

I have purchased at Runnings girls buckaroo teal style number 5027020 size youth 2 in the right boot is a staple sticking up and when my daughter put them on she stepped on it and penetrated her skin and made two staple holes in her foot I would like to know what will be done about this? She had got them as a Christmas present and I have been unable to find a number to contact the company since it's all saying down for closing purposes.

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10:22 pm EST

Itasca Itasca boots extreme

bought this at DSW foot warehouse brand new I had them save for snow time size 9 wore them once take a look at the pictures look they are brand new unused only once this is ridiculous replace please something comparable need them asap thanks

Desired outcome: need to be replace by another pair

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11:38 am EDT
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Itasca swamp walker boots

First. Love the boots for hunting but they fell apart in the sole. Both boots separated in the thread area. only used these boot for one season. Tried to glue but this did not work. Photos of the boots included bottom of the boots. Separated in the thread area. Would like to get a replacement pair of boots. Did not step on any sharp objects in the field

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7:52 pm EDT

Itasca girls boots

We have a pair of girls sz. 5 boots that show no wear & tear what so ever but both of the zippers are broken. One of the zippers (the part you pull) is missing- fell off. The other one splits as soon as you try to zip it up.
Stock# 649052, Name: Tahoe Blue
Size 5.
We got these early spring with the hopes of wearing them this fall/winter. Now they are no good to anyone. We were hoping to get a replacement.

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Overview of Itasca complaint handling

Itasca reviews first appeared on Complaints Board on Dec 15, 2008. The latest review Itasca women's swampwalker 1000 was posted on Jan 10, 2023. The latest complaint leak and weather cracked rubber was resolved on Apr 13, 2011. Itasca has an average consumer rating of 2 stars from 34 reviews. Itasca has resolved 9 complaints.
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