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Iowa Steak
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2.5 80 Reviews

Iowa Steak Complaints Summary

30 Resolved
50 Unresolved
Our verdict: Engaging with Iowa Steak, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Iowa Steak reviews & complaints 80

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8:05 am EDT

Iowa Steak bad steaks

I purchased $400.00 worth of food from Iowa Steak Co. I WANT A REFUND!
I was at work and this guy came in to the store I was working at and showed me a bunch of steaks, seafood, pork. He was showing some of the products, he said I will give you all of these items for 400.00. I "thought" it was a good deal until I actually opened one of the steaks. A porterhouse steak I cooked was 1/4th of an inch thick, it was like shoe leather and full of gristle. After you cook these steaks they turn into leather! I want a refund on all beef products.

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say it as it is
Yakima, US
Jun 10, 2015 11:41 pm EDT

If you had a job you would not result to lying to get a refund.

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say it as it is
Yakima, US
Jun 10, 2015 11:41 pm EDT

You don't need a refund you need a job.

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6:08 pm EDT
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Iowa Steak no complaint they are good steaks

after reading all the negative reviews I was feeling buyers remorse, after buying meat from a door to door salesman.*kid*. and I read the reviews after purchasing a case. I tried the steak, I also had my brother in law try some not letting him know where it came from. he and I and my husband all admit. the steak is tender, has a good flavor, and taste good. there is no smell, if i can afford it in the future after my case is gone I will reorder. They are small and do shrink but we found to prevent shrinkage and so the meat is tender, cook on low ..do it slow and low and they are good steaks. I believe in good reviews if something is good and these steaks are good. better then some resturants I have been too. its try it for yourself, dont let someone else's opinion play a part in your decision cause I am sure there are lots of return customers out there, they just don't put in a review when its good only the bad ones seem to make the internet.

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Virginia K Gallagher-Berasi
, US
Mar 10, 2016 5:19 pm EST

I purchased 250.00 in meats and it was like eating your shoe. I will report this to The Ohio Generals Office and see if we can keep them out of Ohio. Nothing but con artists. The salesman even had me make out the check to him personally because his father, the owner, would get mad he sold them to cheap.

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Bamaboy1974
Murfreesboro, US
Dec 26, 2014 6:19 pm EST

The seafood trio the shrimp was ok but the scallops when I thawed the packages both were milk and smelt discussing and I refroze one package to show the company but no one has returned my email or phone call do not get this product

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5:48 pm EDT
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Iowa Steak quality & service

Myo name is Patrick ***** I reside in Royal Oak, last month we purchased your product and are extremely dissatisfied with its quantity. The steaks are like eating shoe leather, the salmon we gave to my daughter and was told it was the worst she ever had. We tried contacting our salesman three times and only got his voicemail. I finally called your office, the lady I talked to sounded put out, to complain about the salmon. She said someone would get back to us. Almost two weeks later another salesman called and left a message that he would be stopping by on Monday and wanted to confirm what product we wanted in exchange. Again I called him back and no answer. I just got off the phone with my wife and she told me she has been waiting all day for him to show up. It's now 6:27 and no salesman. When I finish this message I am going

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Oph
, US
Sep 17, 2012 11:45 am EDT

Second time this year I have had a "representative" of this company come to my door despite the clearly posted "No Soliciting" signs at the entryway to the community I live in. This driver also gave me a serious attitude when I told him to get off my property, then took his time doing so.

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pattyjosos
Redford, US
Oct 03, 2009 6:50 pm EDT

I was lied to about what the price per unit was. $10.00 as opposed to $2.50 I was quoted. When I called to cancel they said someone would call me back but they haven't, and when I try to call again there is no answer.

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3:18 pm EDT
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Iowa Steak terrible customer service / product

The worst meat company I have ever dealt with in my life! My husband has been in this business over ten years, even having owned his own company and I've never heard such bad reviews! Their meat is the lowest grade you can receive and tastes like poo! Their customer service is even worse. They came to pick up the truck when my husband quit working for them because of their terrible rap and shutting off his truck at 10:30 at night leaving him stranded two and a half hours out with a pregnant wife less than a month from delivery at home. James the manager at the okc office proceeded to yell and curse at me calling us rude names and said "go have your crack baby elsewhere ###!" NEVER fall victim to these awful scam artists; you will receive terrible meat and never get your refund as promised!

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Linda Ban
, US
Nov 11, 2014 1:02 pm EST

This meat was the worst I have ever ate... Very tough, down to the last piece. Beware of two guys selling Meat out of their Truck ! Senior citizen from Michigan

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6:07 pm EDT
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Iowa Steak bad quality

My husband was approached by a gentleman selling meat out of an Iowa Steak Company truck this winter. The gentleman compared his meat quality to Omaha, being an avid Omaha steak purchaser my husband was sold on his sales pitch. He bought a box full of meat. Every piece of it has a poor quality, tastes cheap and nasty! I can't even believe they can sell this disgusting meat. I'm going to send the company an email to let them know how dissatisfied I am with their product.

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Neoma Hoefle
Seattle, US
Jun 08, 2015 1:47 pm EDT

I don't know how you have the guts to sell that meat to anyone, I'm soooooooo sorry i bought it. My dog does't even like it.
no way could you feed that to company. They would think your trying to poison them. Horrible meat. There were pieces of bone that i had never seen cut this way in some of the steaks. BAD BAD BAD MEAT Neoma Hoefle Seattle wa.

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2:26 pm EST
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Iowa Steak poor quality.

Old enough to know better.
I can write a summary of all the complaints as they pretty much all apply to my experience with this junk product. Its no good for the BBQ, its loaded with water or other substances to increase the weight and appearance and the flavor is awful. We're now trying it as stew meat, if that still not passes our taste test, it can be found in the dog's bowl.
I've not make an attempt for a refund due to reading the complaints and the lack of a responds for this company, my time is worth more than the amount of the refund .

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12:29 am EDT
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Iowa Steak refund not received

Per your cancellation notice, you are in default and owe me an immediate refund of $329.00. I faxed in my notice of cancellation the day after the purchase, and was confirmed received by IA Steaks per Mariah.
I told Mariah that the meat could be picked up on August 28 between 11:30 and 3:30 or after 7 pm or August 29 between 12 and 3:15 pm.
On September 12, I spoke with the Manager Tracy and said that someone could pick up the meat September 13 between 1:30 and 3:15. He assured me someone would be there to pick up the meat. I laid on the couch in the front room waiting and no one arrived. I called on September 13 at 4:15, I told Mariah that no one came to pick up the meat for the 4th time.
Per your cancellation policy, I should have received a refund check in the amount of $329 by September 6th.
No one has ever come pick up the meat at the 4 times I have stayed home to make it available and no one has called to schedule a time to pick up the meat. Per your cancellation policy, I have kept the food in my freezer, unopened, unused and ready for pick up. The food is in good condition and edible.
Per your cancellation policy, if your company does not pick up the food within 20 days of the date of cancellation notice I may dispose of the food. Twenty days from the date of cancellation was today, September 16th.
I have called the company locally (Denver) on five different dates. I called corporate on September 12th and was hung up on when I read the Notice of Cancellation which stated that I did not have to return the meat first, however I had made 3 appts. to have the meat picked up. At that time, my refund check was 6 days past due and the company still had 4 days to pick up their meat.

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9:24 pm EDT
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Iowa Steak poor quality

This even 2 men from iowa steak knocked on the door and i aggreed to look at what they were selling. All of they had looked great. I elected to buy the 1 box of steak for 100 bucks. These guys are high pressure sales. He was origionally trying to pimp a whole package for 379 dollars. 30 minutes ago i cooked 2 of the ribeyes. When they are in the package the steaks look nice but when I thawed them and took them out of the package, I noticed several things that I was uneasy about. First off, there was a lot of really hard yellow fat or maybe it was gristle. When i say yellow, i mean banana yellow. It is just not a normal color on a steak. As I was cooking, the smell the steaks emitted was alarming. It was a foul slightly fishy smell. I cooked them thoroughly and against my better judgment, i took a bite. It was absolutely horrible. I immediately spit this garbage out. So currently these 2 steaks are sitting on my counter and I am going to take some pictures and send samples off to the lab. The salesmen stated "These are all natural. No chemicals" Well I am reading the label. "tenderized with bromelain. contains up to fifteen percent of a solution of water, steak seasoning(salt, sugar, HYDROLYZED corn and soy protein, dextrose, spice extractives), sodium phosphates, dextrose and salt" I have further inspected the other steaks. The bacon wrapped filet is not the filet mignon that we all love. It is the same inexpensive look a like that you can buy in walmart for 2 dollars each. It would appear that most of the steaks in this package are cheaper cuts of meat in individual servings and labeled "gourmet". I dont normally write a review such as this online but i felt it necessary because this is the sort of thing that could make someone seriously ill if the meat is contaminated with the right bacteria. (several hour time lapse) I didn't feel like doing a bunch of editing but I ran this up to the lab and took a quick look through the microscope. What I initially thought was gristle is actually fat. That is the good news. The bad news is it is the wrong consistency. Maybe this occured through a chemical process. the fat was hardened in the uncooked and the cooked state. There were white strands on the edges of one side of the steak (.4cm wide, 1cm long) that i thought might have been tendons because of the color. I was mistaken. This is freezer burn. Yes i said FREEZER BURN. I havent had the steaks 24 hours. I have swabbed the steaks and am gonna see what microbes we grow. So in the meantime. Please be aware that buying from this company may not be the best idea...even if they give you a "deal".

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Wendy Huber
Ravensdale, US
Jan 03, 2013 11:09 pm EST

OK lesson learned - never buy meat out of the back of a truck, even if it looks professional. Well if this is "restaurant" quality like the sales guy said, that restaurant is about ready to be shut down! Beef steaks, no flavor, grissel and tough - DO NOT BUY MEAT from IOWA STEAK COMPANY

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4:32 pm EDT
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Iowa Steak terrible meat product

We purchased the meats from one of their door to door trucks. We bought 3 boxes of steaks for $100
in February of 2013. We have prepared two meals with the product, and both times the meat tastes funny and is tough as a board. Sending a complaint to them provided no response. Please be forwarned...the meat is horrible!

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9:28 pm EDT
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Iowa Steak very poor product

***DO NOT BUY*** OK, I admit I was fully duped by these two slick sales people that showed up in my driveway today. A girl came to my door asking if I was interested in some high quality steaks, chicken and seafood. I am usally very skeptical about door-to-door sales. A dude jumped out of the truck with a freezer in the back and began showing me his goods. He told me how the steaks were comparable to Outback, trimmed three times, little fat etc. He told me how much $$$ I could save. Well, all I can say is that in a terrible moment of weakness I gave this fool ( no, I am the fool ) $200 for several boxes of chicken, steak and seafood. Tonight, I went to eat one of these so called high quality steaks and after I thawd it out the steak FELL apart and was slimy all over. Same thing for steak #2. Im not even to sure its meat from a cow. Into the trash the whole purchase went. I wasted $200. Looking back on this, I still wonder what came over me? Here are the warning flags flying in my face that I ignored like a [censored]. 1. The truck had a crooked decal on only the driver door. 2. The boxes of food have no date or USDA stamp on them. 3. No receipt given or offered. 4. HE HAD ME WRITE THE CHECK OUT TO HIM PERSONALLY. Well after I got back inside and realized what I had done, I called the bank and within 30 minutes of leaving my house, he had cashed my check. So, just a stern warning from a guy who has been scammed, DO NOT, REPEAT, DO NOT BUY OR EVEN SPEAK TO THESE SCAMMERS!

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4:52 pm EST
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Iowa Steak quality, guarantee

Purchased products with the verbal guarantee that if we weren't completely satisified with the items purchased, we could return them.
We have called repeatedly and have never received a return call. We filed a complaint with the S. E. Michigan Better Business Bureau and this company never responded. They are not members of the Better Business Bureau.
Do not do business with this company.

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8:21 pm EST
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Iowa Steak scammers

Came home today from the grocery store and this big red pickup truck with Iowa plates came driving up my street the wrong way and parked right in front of me. This guy got out and came up to my truck and knocked on my window while I was on the phone with my dad. He stood outside in the freezing cold for ten minutes waiting for me to end my call. He was standing on my porch with a big box. He kept telling me that he was the manager of the Iowa steak company and he could give me this great deal on all of these great steaks. He opened all of the boxes on my porch and showed me all of these steaks. One, they looked like fake plastic display food, two, he had no credentials, and three, if your a manager of a company then why are you out selling steaks door to door in the freezing cold? He kept telling me that I was sexy and pretty and my husband is so lucky and blah blah blah. He showed me the 500 price tag, and said he could give me everything for 100 dollars. And I sain. I thank you. Then he offered it for 30 dollars. And I still said no thank you. Then he told me he would take food stamps. Or a check. Or a credit/ debit card. How are you supposed to accept said cards first of all? And he was also saying that they were selling the steaks to support our troops. How audacious of them to go that low. yeah guys, because the dry ice filled freezer in the back of your truck with out of state plates and no permit or credentials is really legit. I bought nothing from them and I called the police. Please be smart and don't get scammed

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Jerseyguy46
Belmar, US
Dec 11, 2012 9:47 pm EST

Maybe he wanted you to do the "Tube steak boogie"?

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8:20 am EDT
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Iowa Steak would never buy again

They are way over priced and their salesmans are liars. We bought pork an steak from this company. Meat was very tough and the salesman lied to us. He told us we could post date 3 checks and if we wanted to call an cancel them to pay with ebt or credit card we could. Now that we call and ask he will not return calls and when he answered my first call all he wanted to know is how i got that number. I will never recommend iowa steak company to anybody. We paid almost 500 dollars for meat that didn't last us 2 weeks cause most of it you couldn't chew it was so tough.

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7:58 am EDT
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Iowa Steak bad steaks

I had a truck vendor of Iowa Steaks come to my door and talk me into buying several cases of meat which I was told was excellent. I bought six cases of steaks, hamburger. I have not had one good steak. I thought maybe the first was just bad, but served a few more and THEY ARE ALL BAD! They are tough and lack flavor. I am so sorry I bought this stuff. I would throw it out, but I am hoping I may be compensated for the money I spent. I will take this to the better business bureau if I don't get some compensation.

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Iowa Steak iowa steak ripoff?

Hello, my name is Alex. The thing that I do not get is the negativity put towards Iowa steak Co. I have been a customer for roughly four years out of the Washington state office. In this time I have purchased numerous times and have never had an issue with the product that hasnt been resolved by the costumer service reps that they have! If my steaks EVER got freezer burnt they ALWAYS replaced them! I stand behind Iowa steak company to the fullest! And to future customers that get on here to check it out please understand that Iowa steak is a nation wide company and has thousands of repeat customers therefor there are going to be people that dont like it but llease understand that the people that love it DONT get on to complaint boards because tbere is absolutely no reason for them to get on a complaint board and complain about getting restaurant quality steak for next to nothing! So please try it out and I assure you that you WILL NOT regret it!

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Charlene Smith
North Vernon, US
Sep 07, 2012 8:25 am EDT
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I tried them in Indiana and will never again nor will i recommend them. You must have better salesman in your area and get your meat from someplace besides where my tough meat came from

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9:26 pm EDT
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Iowa Steak rotten meat

I worked for Jay, the main crook. The leader of the other crooks. They are in fact travelers and will swindle every red penny they can manipulate out of you. The leader teaches prospects how to be crafty and talk like a snake. He reminds me of a carny at a fair, a fast talker who will try to attack any weakness he can find on you. They let the steaks go for $100 to employees and the rip off begins. If Jay feels he cant control his prospects he will cut the head off the snake. The meat is thawed, refrozen, wet, refrozen. They put dry ice in the trucks and still sell the meat. I finally cooked the freshest cuts I could find and resigned the next day. They are ripping people off without a second thought and they have no remorse. If you see an Iowa Steak truck call the authorities. Do us all a favor. Shame on you Jay. Jay came from US Beef and half of the crooks that serve him did too, I also did. He is not going to be able to take any calls due to the fact he is drunk or high. The truth hurts.

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johnny1975
Saint Paul Park, US
Jul 21, 2013 12:21 am EDT

rotten meat, very poor quality... high pressure salesmen... they have a script to follow and pour the pressure on, they seem to have a thing for the elderly and the easily influenced. thier salesperson "roy" talked to my lady while i was working...she called me i said sure we can try a case... some how he convinced her to get three, knowing that that would overdraw our checking account. Was laughed at and told i should control my woman when i called to discuss it.

the meat quality is laughable at best. the "top quality rib eye" are garbage, at best tough and full of gristle, the hambuger isnt bad but way greasy...overpriced the bacon wrapped fillet chunks look nice but are way tough... like chewing on my old boots...several packages are multi colored / going grey... indication that it has been frozen thawed refrozen thawed refrozen...

if you are in the twin cities, go to the store and buy your meat. and if i may make a suggestion como and western in saint paul stasnys meat market small local store with great meat... ( and you can get a great cut of whatever u want for the same cost as iowa ripoff steak... or Morellies in saint paul off of payne and lafeyette its a liqour store with a wonderfull butcher shop inside...you will be much better off...

all in all iowa steak is a crap deal with smooth talkers pushing garbage... avoid unless you like that sort of thing

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Burnville, mn
, US
Jul 08, 2013 7:29 pm EDT

I believe I also met Jay today. This guy was a complete jerk - wouldn't admit the way they are selling their product is shady at best. Never buy meat from this company.

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Mad in Roseville Minnesota
, US
May 22, 2013 8:37 pm EDT
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I lost $339.00 to this company today. I also talked to a man named Jay at the Burnsville office. He was horrible and immediately started talking very loud and swearing at me. Calling the "corporate office was a joke too. They both said the exact same words to me-obviously they have a script. They refuse to refund my money-instead they want to take the" steaks" from me and give me a "receipt" I would then receive a check from "corporate in 10 days. Right...hahahah DO NOT BUY FROM THE IOWA STEAK COMPANY! The stuff they sell says Midwestern Brand meat on it.

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jls1974
Prior Lake, US
Apr 18, 2013 1:28 pm EDT

Hmmmm funny how we were sold Iowa Steaks and also seafood in Lakeville. The seafood has yet to be delivered and the meat is horrible at best. Not sure how this company stays in business or how the driver we had can live with himself knowing he has never delivered the rest of the order. I don't even want it anymore.

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iowasteak
Burnsville, US
Sep 26, 2012 11:39 am EDT

In response,
I am for you having a right to voice your opinion, but as far as you slandering my company and my crew I take offense . Our company puts a priority on customer satisfaction.
My office handles hundreds of happy customers every week, if someone does have a concern we take care of them immediately. As far as my team being crooks, I could not have a more honest, hardworking team. We just finished with are yearly food drive for the homeless. I grew up here and take pride in my community, as do my drivers. We also have a alcohol and drug free work environment. Drivers are tested regularly.
I will be glad to take any calls with questions about pricing and or product freshness at [protected]( Jay )

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Iowa Steak trickery/pressure to buy poor quality food

Wish I had read the internet COMPLAINTS before this happened, so all I can do now is try to warn others ! After a long day at work, there's a knock at my door. A guy said he was in a bind, as his Iowa Steak truck had been in an accident near Tecumseh so he couldn't get his deliveries to where they needed to go. If I had a minute to look at some steak products, he'd make me one
heck of a deal on it so he didn't have to return it to the warehouse...
While my RED FLAGS came up, the guy seemed so sincere I let him in. FIRST MISTAKE ! His assistant then gets out of the truck & they bring about 20 boxes of steak/ chicken / seafood into the house & ask to set it down on my kitchen table.
He then goes into his sales pitch... How great it is, will save me so much money buying in bulk, he will load it all into my freezer, .. shows me HIGH retail prices and then negotiates down.
Well, I bought a bunch of steak and chicken & ended up paying $ 250.00 for it. Another Red Flag : The guys now says--- hey.. if you have any cash in the house can you pay partly in cash... Said he gets 1099's and just trying to keep down the amount he pays in taxes. So I write a check for $ 150.00 and pay $ 100. in cash.
Well, we tried the Ribeyes last night and while they were edible, they were chewy & POOR quality. After reading so many of the compaints here, I am sure if I ask for a refund I won't get it. Buyer beware ! Just say NO !

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Iowa Steak bad product and service

One of these trucks comes through my neighborhood often. They have stopped at my house before but I always refused. They stopped again just before Christmas and caught me in a moment of weakness. I found myself being talked into 2 boxes of seafood for $50.00. I was told the product was guaranteed and if I was not satisfied it would be replaced. When I took the seafood out of the boxes to put in my freezer, I started to realize that it would have cost a lot less at the grocery store, but I was willing to overlook that for quality. I started to thaw out the shrimp and noticed it had a strong fishy odor. This is good indicator that it is not fresh. I did not want to risk eating it. I tried the tilapia and it was edible, but not something I would want to eat again. I get much better stuff from Kroger. I called the sales rep and he said he would replace it and told me he would call on Monday (this was a Friday). He never called. I spent the next week trying to reach someone with no luck. I eventually called the regional manager Jeff and got his voicemail. I then tried the sales rep again and he answered and apologized and I asked if I could get my money back. He said yes and he would call Tuesday when he was in the neighborhood (this was a Friday). That never happened. The regional manager did call me back at 6:30PM Friday evening but I did not hear the phone because I was in the middle of getting dinner ready. I tried repeatedly to call him back and have not been able to reach him. It has now been 3 weeks since I first attempted to get this resolved and I have given up. The only thing I can do now is spread the word. These people are rip-off artists, Do not buy anything from them!

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Patricia McCune
Ponca City, US
Oct 24, 2012 7:11 am EDT
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I also have receipt to return in 3 business days to get my money back! The phone numbers listed on the invoice are not reachable, neither is the phone number the person selling me the steak package! I am so outraged and am sending the 3 day cancellation notice in, but not being able to reach a person to talk to, , , should have known better! I am so mad I could spit nails! Contacting my bank NOW!

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Iowa Steak horrible product and customer service

i purchased some chicken and beef from a door to door salesman that would not take no for an answer. he insisted on taking a post dated check and sold me $336 worth of the worst meat we have ever tasted. it was tough, had a bad after taste, and my kids and husband refused to eat it (they all spit it out). called the same day and told them to come back and give me check back and pick up their product and was told it would be the next day. no one called of course so i called the main office multiple times and was promised they would be by 3 different times that day and no one showed up or returned phone calls. finally i packed up their crap and took it to the office myself where i had to wait an hour to get my check back. do not do business with these people!

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N Carolina
, US
Mar 13, 2012 3:19 pm EDT

I am having the same problem now, salesman from Iowa Steak Co.named Cameron Clark came knocking on my door at 8:00 on a Sunday night said they were having some contest with their Raleigh office of who could sell the most cases of meat. He needed to move 5 more...he said my neighbor has been buying from them for the past 7 years! Lie! He said if I could help him our to cover one box of beef at $528 he would give us 3 cases the beef, seafood and chicken. He showed us all the meats talked a good game of how good they were, LIE! I ended up giving him a check for $500 for the 3 cases, then he said he is supposed to charge a fee for the check, also could I give his girlfriend like $20-$30. My husband ended up giving him another $50 in cash! He tried the steak the next day, it was TERRIBLE! Tasted like a chemical was over it, was rubbery, very thin. I placed a stop payment on the check thank god! Called the salesman, he said he would be out to get the meat that night, never called! Never showed up!I called him numerous times, sent him text messages, no response. Called the corporate office, they took a report and said someone would call me tomorrow. I won't hold my breath! MORAL OF THIS STORY IF YOU SEE IOWA STEAK CO AT YOUR DOOR, DON'T OPEN IT! I never have bought anything from a door to door salesman before, never will again!

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8:57 pm EDT
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Iowa Steak meat package deal

These flim-flam artists knocked on the door with a sob story about needing to get home for the w/e. Boo hoo hoo. To empty their truck so that they could get home, they would sell the meat at a 67% discount. My wife and in-laws were suckers!

They payed $6.50/lb; I can beat that at Kroger any day, all day long.

The internet is full of complaints on them, their practices and their products. Don't be a sucker!

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Billyshiscabob
Memphis, US
Oct 12, 2011 1:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Why does the BBB have a A+ rating for this company? Omaha Steaks has become riddled with grizzle, I'm looking for a good steak not at PRIME prices and not from Kroger, any suggestions?

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Phone numbers

+1 (866) 995-7810 +1 (515) 986-1085 More phone numbers

Website

www.iasteak.com

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