The complaint has been investigated and
resolved to the customer's satisfactionResolved IOD Telecommunications — Unauthorized charges
resolved to the customer's satisfaction
On March 11, 2009 a made a local call from a pay phone at the courthouse and the pay phone would not take my change I put in the phone. I dialed the operator for assistance and used my debit card. When i checked my bank statement I noticed 2 charges on my bill from a telecommunications company. Since the transactions were still pending i decided to wait to see if they would drop off my account and finally a charge was on my account or $46.63 for a .50 cent phone call. I called the company to find out what the charge was for and she stated to me that the call was $1.29/min plus a $11.00 operator fee for the call. I was so blown away and disgusted that a .50 call cost me almost $50 I didn't know what to do. That is a total rip off. I didn't even speak to a live operator. That is a major rip off.