SUBMIT A COMPLAINT

Intoxalockbreathalyzer system for your vehicle for permission to drive after a dui

My Name is Dee Hill. I purchased an Intoxalock system from you on October 1, 2019. I was having a very difficult time with the courts in Lyndhurst, OH acquiring a system from someone other then the company they were forcing me to use. My conversation with the sales rep was, this court will not allow us to use anyone other than a company they partner with. Your sales rep said I will contact them and confirm because our system is State of Ohio certified and I will confirm would be ok. You contact me and you said "they said it would be ok". I asked if you were absolutely sure and you said "if I couldn't use your system you would refund my money". Not only did I have it installed and the court refused to give me my license to drive, you now say you don't have any conversation that you said that. We would never had the product installed without the guarantee through our conversation. It was installed for only 1 week and you made me pay a penalty for early termination. I am now out of over $450. for a system I could not use. Can you please provide with a transcript or a copy of the conversation for the purchase of this system. I would not have contacted 6 times if I know I was mistaken. Can you please contact me and help at [protected] or at [protected]@gmail.com

Sh
Nov 08, 2019

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