Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
CB Travel and Vacations InTown Suites 12925 Northwest Fwy, Houston, TX, 77040, US
InTown Suites company logo
InTown Suites
reviews & complaints
InTown Suites company logo

InTown Suites

12925 Northwest Fwy, Houston, TX, 77040, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
intownsuites.com
Phone number
+1 (713) 895-8888
Category
Travel and Vacations
Working hours
Mon
11:00 am - 7:00 pm
Tue
11:00 am - 7:00 pm
Wed
11:00 am - 7:00 pm
Thu
11:00 am - 7:00 pm
Fri
11:00 am - 7:00 pm
Sat
11:00 am - 7:00 pm
Sun
3:00 pm - 8:00 pm

InTown Suites reviews and complaints 1

View all 87 complaints
ComplaintsBoard
L
12:50 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
InTown Suites has left an official reply on this complaint.

InTown Suites - drug dealers and prostitution

I've been staying at this hotel a month and I see drug deals on a daily. Prostitutes walking in off the streets. It's like a traffic jam during the night. The doors are propped open posing a safety issue. It's not safe at all. I work security and sometimes different hours and the majority of the time if its late I'll go elsewhere. $280 a week just to walk out the door to be offered drugs. Where's the security? Are these cameras being monitored. Do InTown Suites care about people? Or just the money? Why are the type of allowed to stay and make things bad for the good people. And I refuse to believe no one here working doesn't know anything. I feel like I'm being robbed every time I pay... Seriously Corporate need to visit this place.

Read full review of InTown Suites
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
InTown Suites representatives response
Jan 10, 2024 11:52 am EST
InTown Suites customer support contacts
Phone numbers

+1 (800) 553-9338

+1 (800) 769-1670

Address

2727 Paces Ferry Rd SE # 2-1200, Atlanta, GA, 30339, US

Website

intownsuites.com

File a complaint Write a review
View all InTown Suites contacts
Thank you for choosing InTown Suites. To resolve all guest concerns, contact us directly at www.InTownSuites.com, at the bottom of the page click “Customer Feedback Form” and complete the template. You can add photos and videos if needed. Be sure to check your “spam folder” as many responses are delivered after sending/responding. Responses are sent within 72 business hours of receipt. If it is an emergency please contact the manager on duty at your property.
Helpful? 0 0
Share
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.