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Interrent / the unfair charges

Good evening,

I am writing you regarding the final bill you sent me.
On your bill you stated i returned the car hired damaged.
According to your terms and conditions, if a car is been inspected on customers absents after this has been returned, and if any damage is spotted on the car, it is your responsibility to send to the customer the image or pictures before any amount can be debited from customers account, in my case i was charged an additional 517£ for a suppose damage without any sort of evidence. I will now demand for the pictures of the damage or i will have to proceed with legal action.

I look forward in your response to this matter within 48h or i'll ask for a full refund for the amount you have charged me.

Regards

Joshua

Interrent

Jo
Sep 10, 2019

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