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2.7 7 Reviews

InterContinental Capital Group Complaints Summary

3 Resolved
4 Unresolved
Our verdict: Dealing with InterContinental Capital Group, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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InterContinental Capital Group reviews & complaints 7

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2:33 pm EDT

InterContinental Capital Group Notice of fnma enhancement

I received a letter that is made to look like it's from an official governmental agency saying I qualify for a FNMA program to reduce my mortgage. VERY DECEPTIVE!
It is important to track this kind of deceptive information so that people do not get suckered into making moves because they believe they government is wanting them to do it.
You can see the notice I received in my attachment.

Desired outcome: Warn others of this horribly deceptive practice.

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3:30 pm EDT

InterContinental Capital Group credit reporting

Family member contacted company on 5/30/17 stating they were helping qualify for a mortgage. Broker ran credit report, discussed financial profile and then handed family member entire credit file with never contacting me or getting permission.
We inquired about the transaction to only to be told that it happened due to a long standing friendship the family member had with the employee. They will reimburse for a life lock subscription only when we can prove we have paid for it in advance and will try to have the inquiry removed with no guarantees.

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3:47 pm EDT

InterContinental Capital Group Dishonest

Carlos Gomez from ICG bank contacted me by phone and email saying he could help with my mortgage needs. Now I am working to buy a house but my credit is shot so I will be renting for quite some time. I emailed Carlos and told him thank you for the contact but because my score is so low (and I gave him the exact score) I am automatically not qualified for a mortgage at this time. He responds back and says yes you are not qualified for most banks, but we can finance you. I responded back and said I have heard this same song and dance before, but because my credit is xyz I dont qualify. He says we can help. So in a third attempt to get him to just cut the bull, I said look I just pulled a credit report of my own recently with all three scores. I gave him my three scores, no social and said see these are my scores, the same ones I told you in the first email. He finally responds back and says unfortunately we cant help you because your score is so low. I respond back and say yes I told you that in the first place and you insisted you could help. I'm guessing he was trying to get me to fill out an application and pull my credit, which did not happen. I just wanted him to be honest. I wonder how many other people they tell they can finance them just to get them to fill out an application. My advice is don't give out your information to this company. I also did some digging and found out their fees are outrageous even when approved. Shop around for better rates and don't let them run your credit because they say they can help when everyone else says no.

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K&A Britt
, US
Dec 28, 2016 9:05 am EST

Glad I decided to do my research prior to mailing back this form to reduce my MIP from Intercontinental Capital Group. Thanks for all the complaints I can now shred this letter.

Is InterContinental Capital Group legit?

Our verdict: InterContinental Capital Group has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores InterContinental Capital Group's position as a benchmark of trust and quality within its industry. Users and clients of InterContinental Capital Group can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

InterContinental Capital Group earns 100% level of Trustworthiness

Perfect Trust Endorsement: InterContinental Capital Group achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Intercontinentalcapital.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Intercontinentalcapital.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Intercontinentalcapital.com you are considering visiting, which is associated with InterContinental Capital Group, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for InterContinental Capital Group have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Intercontinentalcapital.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from InterContinental Capital Group.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Intercontinentalcapital.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The intercontinentalcapital.com may offer a niche product or service that is only of interest to a smaller audience.
  • InterContinental Capital Group protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
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5:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

InterContinental Capital Group Misleading Email

I received an offical letter today from ICG concerning insurance premium changes for loans endorsed on or before May 31, 2009. After trying to weed through the several pages included with the letter, and being totally confused with the legal terms and supposedly new laws and regulations put into effect, I almost picked up the phone and called ICG to "open a case number". This letter led me to believe that there would be a change in my MIP because of new laws and regulations put into effect, little did I know it was just an advertisement to refinance my loan. This letter has upset me to the point to write this and next step will be to go to the BBB. I am bombarded every day with scams and bum deals, I can usually recognize them immediately. This one almost got me. I do not appreciate being duped. Stay away from ICG.

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8:36 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

InterContinental Capital Group I thought they were bad, I beg to differ!!

Before I refinanced my home, I had to research a lot of the banks and lenders that were calling me trying to solict my buisness. I spoke with a senior loan officer from ICG Home Loans (Intercontinental Capital Group, INC) and was impressed from what he was saying. He educated me on the process, the terms, the closing costs, etc. I thought it was to good to be true. I was very very skeptical about them, but something in my gut told me to find out more. You cant be to trusting with all these scams going on. So I googled the companyto find out more about them. I saw that they had a A- rating on the Better Business Bureau. I decided to take a chance with them to see. What I come to find out was that everyting that he told me on the phone was how it appeared on my Good Faith estimate. I recieved all my documents and paperwork within 3 days. And what I saw on my GFE as far as closing cost, was very very close to what I signed. He also was able to close my loan in the time he stated. 20 business days. The only thing I can say was my expericence was superb and I would difinitely recommend them to anyone. Two thumbs up to ICG Home Loans / Intercontinental Capital Group.

Read full review of InterContinental Capital Group and 1 comment
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Pat D Staten Island, NY
Staten Island, US
Mar 08, 2013 11:24 am EST

I totally disagree. They are horrible to deal with. No return phone calls or emails. The process goes on forever with constant requests for additional useless paperwork. I would never recommend them to anyone. After closing I find out the total amount of the check given for the opening of my escrow account $3, 600 was not deposited into my escrow account. Only $3, 000 was deposited and off course I receive no return phone calls explaining the reason for this. STAY AWAY FROM THEM.

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8:26 pm EDT
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InterContinental Capital Group I was perfect... so were they

I have to admit i was very skeptical when i spoke with the overly charasmatic loan officer on the phone. I received a call within seconds of submitting my inquiry online for my refinance. This to me shows desperassion. Putting that all aside, i am very grateful i received their call first. I ended up saving over 400 dollars a month while keeping my closing costs to 2100 dollars! The process was smooth and the officer was very informative.

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1:12 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

InterContinental Capital Group - Misleading

Higher costs than most banks and misleading advertising. Be careful if you are thinking about doing business with this company read the link below for some additional consumer reviews. http://www.mortgagegrapevine.com/thread/?thread=560771

Read full review of InterContinental Capital Group and 23 comments
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Contact InterContinental Capital Group customer service

Phone numbers

+1 (212) 485-9610 +1 (877) 828-9569 More phone numbers

Website

intercontinentalcapital.com

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