DON'T BUY INTELLAWOOD FROM SMART CARPET. I was ripped off. First of all I thought I was buying hard wood but in fact it was enginerred hard wood (found out too late). The edges of this wood keep chipping off, scratches very easy, just had it installed and already have scratches. Can't beat the price but the quality stinks..
Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
A consumer site aimed at exposing unethical companies and business practices
ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
You'll definitely get some directions on how customer service can best solve your problem