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pch*intelius
I never once put down my credit card or personal address information while accessing the site I didn't make any authorization or purchases for any subscription.. and yet I'm getting charged for a $39.95 monthly subscription.
How are they even doing this? This should be absolutely illegal.
I called my bank and told them this was never authorized by me and now I had to cancel my card and have a new one replaced.
subscription
I had signed up for the 7 day free trial to try it out but wasn't what I expected at all, didn't get any of the information the page had told me I'd be able to obtain, waste of time that's the reason why I cancelled it and still got charged for the month after cancelled on the 7 day free trial. Can I get my refund for the month I was charged? Greatly appreciate it! Thank you!
fraudulent membership created in my name & fraudulent charges on my bank account
An account was opened without my creating it & when I saw the first charge a month ago, I emailed and called Intelius advising this was not an account I created & I wanted it cancelled AND REQUESTED A REFUND OF THE FRAUDULENT CHARGES.
The rep assured me it was cancelled & I did receive a refund a few days later. Imagine my anger tonight while checking my card statement online, and I see I was charged an ADDITIONAL $29.95 to my MasterCard ending in 5317 for a fraudulent account using my name (Kelly Collins) that I was assured had been cancelled.
The account was set up under
kellyannharris14@gmail.com
BUT, my personal email address is
[protected]@gmail.com
Just a 1 number difference!
I'M LIVID!
membership
Cant [censored]ing cancel this membership.
The [censored] directions they give on their site do not contain the 'Cancel My Membership' link as they listed below. They have [censored]ing charged me $29.95 for 5 months now. I want my [censored]ing money back.
You can cancel your membership directly from Intelius Premier.
https://intelius.zendesk.com/hc/en-us/articles/115002739991-How-do-I-cancel-my-Intelius-Premier-membership-
To cancel your Intelius Premier membership, follow these steps:
Go to www.intelius.com/premier and sign in to your account.
Click the My Account tab.
On the My Account page, under My Membership, click the Cancel My Membership link.
A window will appear asking you to confirm that you want to cancel your membership. If you do so, another window will appear with a printable Cancellation Confirmation. If you require additional assistance, please call (888) 445-2727, Monday-Friday, 7:00 AM to 4:00 PM Pacific Time.
unethical behaviour
i signed up for a 99 cent trial. tried to cancel after that because i was not able to do anything on the site. couldn't cancel. kept telling me there would be a place soon where i would be able to do that. never showed up in my in box. shortly after that i was charged 39.95 for a service i do not want. i tried to log in and couldn't. asked 3 times for a code so i could use a new password and sign in . each time it said it was sending a code to my hotmail and each time nothing came. they are scamming me out of my money and i cannot find a way to get rid of them. Please help!
website for locating information
SCAM - They discreetly sign you up for a monthly fee and then it is impossible to have the monthly fee stopped. They send you an e-mail with directions bu the directions don't work. The directions on the website don't work either. There is no phone number on the website to contact anyone. The help e-mail only send cookie cutter responses and don't address the issues. I received the report I needed but now I have to terminate my old credit card.
Charges to my paypal account
You charged me 3 months service of 29.95 per month for services I did not approve. I have already stopped your ability to withdraw money from my paypal account and I also started a claim with paypal to recover those 3 months you stole from me. I also plan on contacting the better business bureau and report you there as well if I dont hear from you. My paypal email is [protected]@yahoo.com please put 3 months payments of 29.95 x3 months back into my paypal account to cease any further actions from me! Billy kimbro
Also the DONOTPAY app will help anyone else scammed by this company. The app will draft court papers and all.
I will also be reporting to the BBB your company is stealing peoples money. I see I’m not the only one. I will now get my lawyer involved as this is illegal. I’ve got screenshot of me telling you to cancel and not charge me Anything but you did anyway you literally took food out of me and my daughters mouth. I will be taking you to court
I was billed 32.05 for the a months service that I canceled. Transaction # for PayPal is 9WM97299GT090952F. I am asking for a refund to my PayPal account. NOTE: getting through to your customer service department took me 20 minutes and previously after at least that time or more I had personal business to attend to and could not wait for an service representative. I'm caring for my 94 year old Mother and I am 74. I hope you understand my predicament and refund my fee ASAP.
Thank you,
Walter Ferine.
three different charges posting to my bank account
I have 3 different charges pending to my bank account. One is in the amount of $19.95, $29.95, $39.95. I have no idea why I am being charged these amounts and what they are for. I simply just want what has been taken from me and given back. I am disabled and live on every penny I have. Some how this company got my credit card information and took money out of my account. I feel very violated and feel like this is fraud. I received an email saying my membership has been cancelled at 6:57am on a Sunday morning! What membership? I would have called right away had it not been a weekend. Nobody is there on a weekend you can speak to, and the only way to file a complaint with them is to call, no email method? If they had email complaints I could have filed one right away! I can't even call my bank. I expect that this company will make it right and put back those 3 charges back into my account. Looks like I'll have to order another debit card again because this one was stolen again!
scam!!! they are stealing my money!!!
Without authorization they are taking $29.95 a month out of my bank account. I paid for a one time search for $2.95 then a month and a half later they just began taking money out of my account with no way to remove my card from the profile nor is there an easy way to remove the account. I am so angry I want to drive to the home office and show them why you do not mess with people and why you do not steal from hardworking Americans.. I am at my limit and they refuse to even reply to my complaints. THIS IS A SCAM and if you do a white pages search you get the exact same information and its more up to date. DO NOT GIVE THEM ANY OF YOUR BANKING INFORMATION YOU WILL REGRET IT!
complaint
I thought maybe l will use intelius so l filled out all my information even my credit card, as it said 0.99 or 0.95, but after l completed my information l read further and could not quite understand the charges and with that l decided not to request any information, so in short l have not received any information. I'm concerned as it looks like they plan to charge regardless that i've not used their service and theirs page is like a fly trap if that is so, don't l deserve the right to change my mind, especially that your business has not given me anything. L grid to remove my information but so far what it says to do to cancel is not there
intellius Flytrap
I just signed up for one month o f classmates because I had been receiving emails that other former classmates had viewed or messaged me. When I went to the Web site, I discovered that this was not true. I have tried to cancel this, , but there is no way to do so. I hope the phone number is not bogus.
misleading advertising
I would like a full refund please. I have already paid for two different things and still do not have access to the records I originally was trying to purchase. I do not want to continue to be billed for any of your services. what I actually bought was not what I wanted. it was not explained clearly and seems to me that the intention was to trick people into having to spend more and more money. the whole thing is completely misleading. please refund all of my money immediately and cancel my subscription or I will have to contact the better business bureau. thank you.
intelius removed money from my bank account without my explicit knowledge or permission.
Intelius removed money from my bank account without my explicit knowledge or permission.
· there were absolutely no service or product rendered in exchange for the money intelius removed from my account.
· after contacting intelius several time to explain the details, intelius terms of service would not return the money even though no services were rendered.
· I made a small one time service purchase. intelius states that a clause during checkout entitled them to continue to bill for no additional request for service.
· the clause was not prevalent (hidden) because I was careful not to agree to or did I want any service contract throughout the initial purchase.
· most companies, with a reasonable business model, would consider this overlooked mistake grounds for a full refund.
· intelius has chosen to take the low road of hidden fees and contracts with a policy of not returning money for no service rendered.
repeated charges on my credit card
I purchased a.95 cent search in october 2016 and since that time they have been charging my card $29.95 per month which was not authorized! this is a total scam. I would never have knowingly purchased a subscription for this unless it was hidden. I want all the charges taken off. I have never received any goods or services for this. refund my $359.40 I am filing a report with cfpb and the state ag immediately.
bait and switch. single report $1.00 but billed $30
They intice one into a report for a dollar, but in the fine print bills $30 on ones crdit card. the "cart" does not reviel the $30 charge. so it looks like you just paying for a onetime reportfor one search result.
For example today it says,
"people search report
Includes 1 search result for xxxx xxxx in anytown, usa
Report includes when available:
Full name
Address
Age & dob
Aliases
Phone number
Relatives
Address history
Premier member, you get this report at no charge!
No charge view report
So you might think its free for today.
Here is the receipt of the Original Transaction:
Phone Report #[protected] $0.95
Tax $0.08
Total $1.03
Intelius Premier Plus #[protected]
NOTE: Your card statement will show 2 line items.
INO*INTELIUS.COM/RT $1.03
unauthorized credit card charges
I signed up for a free one month of service, got the one phone number I was looking for and then cancelled before the free month was up, about September 10th 2016. Since then I have continued to get unauthorized charges for 29.95 a month for the months of September, October, November, December, January and February. Unfortunately, I was not receiving paper statements and did not notice the charges. I also have autopay set up on the credit card. I would like to request a full refund of all 6 charges of $29.95
phone lookup service
On February 4, 2017 I used the service to lockup a phone number.
The lookup cost $9.95. The information it provided was incorrect.
I expected that might happen and was not upset until I found they had signed me up for a Intelius Premier membership fee for $19.95, which they had already billed to my Chase credit card account.
I received a fraud notice from Chase, (I presume they are on the bank's watch list) and contacted the bank. I want the $19.95 charge removed and cancel any membership they signed me up for.
intelius.com unauthorized charges
This company charged me $29.95 each month total of 3 months starting September 27 2016 till November 27 2016.i only caught it today while trying to review what I bought from November.this is just scamming people out of their money.i only did the ones time fee of $.95 and was never aware they will charge me every month $29.95 if I don't get a refund I will for sure file a complaint to bbb.
customer service
I paid 3.95 to get phone number of friend's sister, because I can't reach my friend. I know her sisters name, address and got her phone number free off the internet a couple of months ago. So I paid for simple information that said in a list it included the phone number.
When I got the report it did not provide the phone number but gave me an option to get her "current" phone number if I paid additional money.
Now my friend's sister has had her phone number for years. So, there is no "current" phone number different from her phone number that I saw free online a couple of months ago.
When I called their customer service I spoke to Cassie Sercombe and complained that they wanted more money for the phone number and asked for my money back I was told I should have read the fine print.
Hola.Vivo en Argentina y una vez consulte por un familiar que vive en EEUU.Desde ahi me llega una facturacion a la tarjeta VIsa de 29, 95 que jamas autorize y no se de que se trata.Necesito URGENTE que se quite inmediatamente este gasto.
Maria Silvina Gatti
msgatti68@hotmail.com
continued billing every month.
I am having the amount of $29.95 from my bank account from this company that I never signed up for. This has been going on for quite some time and I have been to my bank and they do not have any information on this company. This is the first I have found any thing on this company and I want these withdrawal's stop right now. This has been going on for quite q while but I just couldn't figure out how to contact then since I can't find a good phone number for them. If you have any information or a phone number that I can have so that I can contact them and talk to a live person that would be great. I am retired and on a fixed income, being only my monthly SS check so I do not need this unknown extra expanse taken out each month. Thank you. Contact information: e-mail address [protected]@yahoo.com. Thank you, Doug. Rust.
background check to work for intelius.com
Between May 1st and May 5th of 2013, I applied for employment at LIFE ALERT in Tampa Florida located at 1211 North Westshore Boulevard #110 in Tampa, Florida [protected]. LIFE ALERT requested a criminal background check through Intelius..The search revealed an arrest on May 10th 2010 for possesing a prescription without a name on it.The prescription was my...
Read full review of InteliusAbout Intelius
The people search function allows users to locate individuals by entering a name, while the reverse phone lookup service helps identify the owner of a phone number. Background checks offered by Intelius.com can provide a more comprehensive view of an individual's history, which may include criminal records, past addresses, and employment history.
Intelius.com aims to serve a variety of users, from individuals trying to reconnect with old friends or family members to professionals conducting due diligence or tenant screening. The data provided by Intelius is aggregated from public records, commercial records, and other proprietary sources.
It is important for users to understand that Intelius.com is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA), and its services are not intended for use in making decisions related to credit, employment, tenant screening, or any other purpose that would require FCRA compliance.
Users can access Intelius.com services through a web-based platform, and the company offers different pricing models, including single report purchases and subscription options, to accommodate varying user needs.
Overview of Intelius complaint handling
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Intelius contacts
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Intelius phone numbers+1 (888) 445-2727+1 (888) 445-2727Click up if you have successfully reached Intelius by calling +1 (888) 445-2727 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (888) 445-2727 phone number Click down if you have UNsuccessfully reached Intelius by calling +1 (888) 445-2727 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (888) 445-2727 phone number+1 (425) 974-6146+1 (425) 974-6146Click up if you have successfully reached Intelius by calling +1 (425) 974-6146 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (425) 974-6146 phone number Click down if you have UNsuccessfully reached Intelius by calling +1 (425) 974-6146 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (425) 974-6146 phone number+1 (425) 974-8875+1 (425) 974-8875Click up if you have successfully reached Intelius by calling +1 (425) 974-8875 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (425) 974-8875 phone number Click down if you have UNsuccessfully reached Intelius by calling +1 (425) 974-8875 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (425) 974-8875 phone numberFounder+1 (877) 564-3253+1 (877) 564-3253Click up if you have successfully reached Intelius by calling +1 (877) 564-3253 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (877) 564-3253 phone number Click down if you have UNsuccessfully reached Intelius by calling +1 (877) 564-3253 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (877) 564-3253 phone number
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Intelius emailsswilloretta@intelius.com100%Confidence score: 100%Supportsupport@intelius.com100%Confidence score: 100%Support
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Intelius addressC/O Intelius, 500 108th Ave. NE, 16th Floor, Bellevue, Washington, 98004, United States
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Intelius social media
Most discussed Intelius complaints
The company Intelius and its affiliated/sister companies and parent company People Connect has compiled a dossierRecent comments about Intelius company
MEMBER ID: ********* with this company I used their company services back in May have 2022 the charge should have beenOur Commitment
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