The complaint has been investigated and
resolved to the customer's satisfactionResolved Insta Money — Fraud and scam
resolved to the customer's satisfaction
I registered with Insta Money, but the process was inconsistent with what was described in the FAQ. Aspects of the website raised warning bells, but I went ahead and deposited £100 into Insta Money's RBS account, which is where it disappeared. The money was not transferred, and Insta Money are ignoring requests for a refund.