The complaint has been investigated and
resolved to the customer's satisfactionResolved Inmates Collect Calling — Nothing but a rip-off
resolved to the customer's satisfaction
Gobal Tel Link, is taking advantage of the Collect Calling System for the people who have family, friends, and love ones in prison. Gobal Tel Link let the inmate make so many collect calls then they tell us the people we can't except collect calls with out a prepaid calling credit card because we would have gone over the limit. Gobal Tel Link doesn't let an individual know the limit is $100 and then Gobal Tel will put you on your credit card prepaid status. (20) twenty minutes cost $8.75. You can only buy $50 worth or $25 worth and they get a $4 and something fee out of the $25 which would leave us with $20 and some change.
This is taking advantage of people helping their family, friends, and love ones that are in prison.