iHerb — damaged product on arrival
I received my last iHerb order on June 20th (number [protected]) and it was damaged: the gelatine capsules in both bottles had melted together into a big chunk of gelatine, therefore rendering them useless. The package has obviously been exposed to heat at some point of the shipping/handling. The package box seemed unharmed on the outside, but the supplement bottles' paper takes weren't flush to the bottle anymore. The caprylic acid bottle had even changed its shape (from a cylinder to a cone).
I would request either a refund in money, or in products (the same products sent again to me).
Included are photos of the damaged product, as well as an email of the order.