The complaint has been investigated and
resolved to the customer's satisfactionResolved iGavel — iGavel is the worst auction service ever!
resolved to the customer's satisfaction
iGavel is the worst auction service ever. They are incompetent and liars. To start of with, they left the package containing the items I sent to them to be auctioned sitting at the post office for an entire month before finally getting up off of their lazy butts and claiming it.
I checked, both at my local post office, and at usps.com, and the maximum the post office keeps packages that were sent certified mail, which mine was, is 14 days, then if the package is not claimed, the package is sent back to the original sender on the 15th day. Which means that IGavel had to make special arrangements with their local post office to allow them to keep packages for more than twice as long. Which means that they have to do this regularly. They then proceeded to drag their feet for another 2 1/2 months, with me calling every couple of weeks and not getting anywhere; before finally calling and saying that they were not going to auction off my items. During this time, I had just bought a new house, and my plant went on strike. I'm dying over here, and their playing around. The items that I sent to them were two pieces of high value jewelery. The sorry excuse that they pulled out of their butts for why they wouldn't auction off my jewelery was that it was too new. I filled out an online form before I sent them the jewelery and specifically included in it that the jewelery was new; I still have the email I got back from the president of IGavel to prove it. To top it off, they charged me $45 to send my stuff back to me. Whatever you do, don't ever get involved with IGavel.