The complaint has been investigated and
resolved to the customer's satisfactionResolved identitylookout.com — deceptive Advertising
resolved to the customer's satisfaction
Our company reputation has been greatly damaged by the use of the nearly identical name hr-background-check-services.com. We have received dozens of complaints from people who could find no web site with the URL hr-background-check-services.com but instead have found our website, background-check-services.com The people have complained to us that they submitted a resume online to what they thought was a legitimate employment agency only to be sent a deceptive email which is really a pitch to sell them a credit report and credit monitoring. They are asked to click on this URL: http://hr-background-check-services.com/prescreen.htm which re-directs them to this URL: http://www.identitylookout.com/index.php to request your report.Those that have signed up have also expressed their regret. Others have complained that they were contacted with offers to improve their education. The address given, 140 Broadway, 46th Floor New York, New York 10005, is a "Virtual" office and does not actually exist.
The site appears to be owned by a company called Rate Special LLC, P.O. Box 26 Pasadena, CA [protected] Ste 250 35 N Arroyo Pkwy, Pasadena, CA [protected]-8978 . A call will get no answer but a leave a message recording. If you feel you have been a victim of unfair and deceptive trade practices please file a complaint with the Federal Trade Commission at https://www.ftccomplaintassistant.gov/ and possibly the credit card companies and Experian credit bureau.