The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Ideal Financial ServicesUnauthorized billing

H

Ideal Financial Solutions is a scam associated with other sister companies to target unsuspecting people to withdraw hundred from there bank accounts. Through e-mail I was called by a survey company called Greenfield they called me claiming that I have won a $1000 shopping spree, they said all I would have to pay is $3.95 to a company called RTS Group, Inc as a withdraw from my Washington mutual bank account. Being excited about the shopping spree I agreed to there terms. They also told me that I would have to join three other three other memberships, risk free, and that I can cancel any time with in the first month, without any mention that they would cost me any money. These companies are called Dialing USA, Fly Free Travel, and Ideal financial Solutions. So towards the end of the month I did in fact called these companies to cancel my so called memberships and the phone numbers associated with these companies did not work so at this point I started to realize that it was a scam. But I was not worried about it because my Washington Mutual bank account was protected and insured. Then I was shocked to find out that by the end of the month Dialing USA withdrew $79.94, fly Free Travel withdrew $129.00, and Ideal Financial Solutions withdrew $149.00 from by Washington Mutual bank account with out any consent, without anything in writing, and without the check being signed or approved by me. On top of everything there was not enough money in my bank account time so Washington Mutual charged me a over drawn fee of $27 for transactions I did not allow, transactions that I did not approve, and had no knowledge of. With further research in the matter it was discovered that I did not in fact win any shopping spree, RTS Groups, and the three other companies are actually sister companies and work together to mislead unsuspecting people in to take hundred out of there bank accounts.

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