ID Theft Protectionunauthorized debit to my account

M
This review was posted by
a verified customer
Verified customer

I applied for a payday loan through Last Chance Payday Loan and was automatically signed up for ID Theft Protection and $31.85 was taken from my checking account via electronic check. When asking for a refund, ID Theft refused saying they had all the documents to show I had ordered thier service. I DID NOT order thier service and they KNOW it. This was deceptive billing practices. For those that this has happened to, just know I notified my bank and their fraud department will pursue this by getting the money back and bank is putting the money back in my account. Do Not Let This Company Continue to defraud people. How ironic that they supposedly are in the business of Fraud Protection. What a laugh.

M Goodwin, Colorado

Responses

  • Ki
    Kimberly Campbell Mar 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This company drafted money from my account that was unauthorized when I complained I was hung up on.

    0 Votes
  • Ro
    Ronald Clarke Apr 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was browsing the net trying to find payday loans and idprocs, a so called sponser of a certain loaner somehow got my bank imfo and illegally took $31.98 out of my account for service that i did not order or authorise.the first attemt was the 31sr of march(insuff. funds) and they successfully got the money march 2nd.

    0 Votes
  • Na
    Nancy Delutis Apr 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    An unauthorized amount of $31. 98 was taken from my checking account for this ID THEFT PROTECTION. I would like to have this $31. 98 refunded to my checking account as soon as possible.

    Thank You.

    Nancy Delutis

    MY CANCELLATION NUMBER IS 2365869

    0 Votes
  • Valerie May 15, 2008

    I have been trying to resolve this since 4/18/08 and have done everything company asked me to do but still no response and still have not returned my money to my account I have been calling, chatting every other day since 4/18/08. They say wait for an email that will never come. I did not order this and do not want it. I would like my money back. They took $31.98 from me.

    0 Votes
  • Cl
    Clara Jones Jul 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I. D. Theft Protection withdrew money from my checking account without my permission, stating that it came with a cash advance loan, ###!!! I never saw anything that indicated that I would ripped off without my permission! I am not asking I demand the return of my $31.98 with delay and for that company to stay out of my checking account.

    0 Votes
  • Cw
    cwatkins1222 Aug 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    To everyone that is emailing cwatkins1222 about the company I am the victim that filed a complaint and with action 9.

    0 Votes
  • Jo
    jose amaro Aug 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    sent the money back

    0 Votes
  • An
    ANGELA LOOSE Sep 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I WENT ON LINE TO GET A PAYDAY LOAN, DECIDED AGAINST IT. THIS COMPANY TOOK MONEY FROM MY PERSONAL BANK ACCOUNT WITHOUT MY AUTHORIZATION AND THEY ALSO MADE A CHECK BOUNCE. I DIDN'T KNOW THEY HAD TAKEN THE MONEY. THIS IS FRAUD. I HAVE FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU ALSO.

    0 Votes
  • An
    ANGELA LOOSE Sep 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU, TRY THAT. I AGREE, I AM TRYING TO GET MY MONEY BACK SO. THEY EVEN MADE ONE OF MY CHECKS BOUNCE CAUSE I DIN'T KNOW ABOUT IT UNTIL IT WAS TOO LATE.

    0 Votes
  • Ma
    mary ruffin Oct 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    31.85 was taken out of my bank account on9-23-08. I called and went on line asking for my refund to be put back in my account. Was given a no. of 2834701 verifying that my money would be refunded. As of today Oct. 27. 08 my money has not been returned. What do I have to do to get my money back. If you would like for THE FRAUD PEOPLE to get into this situation, it can be done. Return my money now.

    0 Votes
  • Ry
    RYAN ALEXANDER Dec 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I WAS ONLINE WITH A LOAN SPECIALIST, AND IDTHEFT PROTECTION WAS ATTACHED TO THIS SERVICE . BUT I WASN'T AWARE OF THIS FEE, IF I WAS I WOULDN'T HAVE SELECTED IT. BECAUSE I DIDN'T HAVE THE MONEY TO COVER ANY FEE!!!

    0 Votes
  • Ch
    Chantell S Davis Dec 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ALSO WENT ON LINE TO GET A LOAN AND DID NOT AUTHORIZE FOR ID PROTECTION OR ASK FOR THEM TO TAKE ANYTHING OUT OF MY BANK ACCOUNT AND THEY DID CAUSING MY ACCOUNT TO OVERDRAFT. WHEN IO CALLED THEY WERE VERY RUDE AND HUNG UP ON ME TWICE. WHEN I ASKED TO SPEAK TO THE MANAGER THEY WERE RUDE ALSO TELLING THAT THEY WONT PAY MY OVERDRAFT FEE BECAUSE ITS NOT THEIR FAULT. IM FILING A COMPLIANT

    0 Votes
  • Ly
    Lydia Dec 11, 2008

    THAT HAPPEN TO ME, HOW DO I GET MY MONEY BACK $31.98

    0 Votes
  • Bs
    bsmalls67 Dec 16, 2008

    I recently applied for a payday loan with Last Chance Payday loan. Their advertisement just appeared. I gave my account number and routing number. Hoping to have the funds deposited in my account. I never received any information regarding my loan. What I did receive was a charge from my checking account for 31.85. I tried to to call the company and was told to fill out a refund request on-line

    0 Votes
  • Li
    linda carden Jan 13, 2009

    this loan company just took money from me when i didnt apply for it and signed me up with yall which i also did not agree to and would like my money put back

    0 Votes
  • Pa
    paul pena Feb 06, 2009

    would really like my money back plus over draft charge / 31.85 +34.00 thank you

    0 Votes
  • Ey
    eyvonne Feb 25, 2009

    The company withdrawed unauthorized transaction from my account, I had no acknowledgement until I got an bank statement.

    0 Votes
  • Jo
    John H. Annunziata Mar 13, 2009

    A few months ago I was trying to get a pay day loan. Soon after $31.85 was taken from my bank account. When the second $31.85 was taken in early February, I called the [protected] and was given cancellation # 2312437 and directed to file a refund request on this site. Yesterday, my account was charged another $31.85. I called [protected] and was again told my account was cancelled and directed to this site.
    This is an out and out scam. First of all, ID Theft uses a fradulent method to get your information. When you go on line to try and get a pay day loan, they ask if you want their service and you check no. However, if there is any information that needs to be clarified you are directed back to the application and never told that the box is automatically now changed to yes. So, if you are told to clarify your date of birth and fix it and try to proceed, you are automatically signed up. This calls for a class action lawsuit. I'm sure I'm not the only one this has happened to.
    Also, the fact that I was charged again after calling and filing a complaint is totally unacceptable.
    Please respond ASAP. I want my money back and an apology.

    John H. Annunziata

    0 Votes
  • Ma
    Marie Goodwin Mar 21, 2009
    This comment was posted by
    a verified customer
    Verified customer

    Complaints are valid

    0 Votes
  • La
    ladytee29 Mar 25, 2009

    I FOUND OUT THAT YOU ALL HAVE TAKEN MONEY OUT OF MY MONEY OUT OF MY ACCOUNT WITH OUT MY PERMISSION. I DO NOT EVEN KNOW HOW YOU ALL EVEN GOT MY NEW BANK ACCOUNT NUMBER ANY WAY. I ONLY USE THAT ACCOUNT TO DEPOSIT MY WORK CHECK ONLY. I WILL LIKE FOR YOU TO REFUND ME MY MONEY

    0 Votes
  • Ki
    KittyM24 Apr 22, 2009

    I think the same thing just happened to me. What happened in your case? Did you ever get your money back?

    0 Votes
  • Va
    vanessa ofongo Apr 22, 2009

    i didnt sign up for this and i want my money put back in my account

    0 Votes
  • Pi
    pissoffmomma08 May 01, 2009

    I went online to apply for a payday loan and some how it signed me up for this stupid identity theft protection program. I had no idea until I looked at my bank account. My insurance hit my account and I had just enough in there to cover it until they got a hold of my bank account and charged me 31.98 which is bull ###. so now i want the 31.98 refunded and my NSF fee for a returned item immediately.
    Thankyou
    Jaimie Joe

    0 Votes
  • Cl
    Cliff Frost May 13, 2009

    I aplied for a payday loan and got charged for this service I never ordered,

    0 Votes
  • Na
    natalienance May 16, 2009

    This company took my personal information and used it to take $33.98 from my checking account. I did not sign up for this service and also because i did not have the money in my account iwas charged a $33.00 overdraft chargei I want a refund of my $66.98

    0 Votes
  • Na
    natalie_nance May 16, 2009

    These people electonically debitted my account for $33.98 and then i was charged an overdraft og $33.00 to boot. I never signed up for this service. When I go to the IDtheftrefund.com as they directed me it gets me nowhere and it shows a letter drafted by these people saying that i made an application with Last Chance Cash Advance and thats why i was charged this money. It's bull! These people have ripped me off. When I called the company and asked for an address they hung up on me, three times. I have to cancel my account now. Monday i will have to file a fraud claim against these companies or whatever they are. The bank representative did tell me though that this is a forgery case. So that makes me feel a lirttle better. Thru research i have found out that USA CREDIT?COMMONWEALTH MARKETING GROUP are the people that sold my personal information, checking account number, social security number, cell phone number, etc., to these people.

    0 Votes
  • Fe
    Felisia May 18, 2009

    This has happened to me also. If we all send a complaint to the FCC, perhaps we can make them sit up and take notice as this a crime.

    Here's the link..

    https://esupport.fcc.gov/sform2000/formB!input.action?form_page=2017B

    0 Votes
  • Ta
    tammie green May 23, 2009

    i applied for a payday loan and was charged for this service and did not know.

    0 Votes
  • Br
    brandi bradley May 26, 2009

    i was charge for this ### and did know anything about this and i wont all my money back now?

    0 Votes
  • Ch
    Christine Purcell May 28, 2009

    I just had this happen to me a few days ago and am trying to figure this out. Idid an online chat with a rep and she gave me a conf# for cancellation and told me to go to their website if I wanted to be refunded the money. But I don't trust going on to a website of people that have already scammed me. My bank is going to change my account # also. I also have a payday loan deposit from someone that I don't even have a contract with. I agreed to 1 with a company but saw another company had deposited money into my account. No terms were sent to me. This IDPROSERV.com company or whatever names they have been using (several) I don't understand how they are able to keep operating. Supposedly they are backed by AIG(if that is even true). I think there needs to be somekind of legal action taken and they need to be shut down and fined heavily!!!

    0 Votes
  • Sa
    samsavas Jun 25, 2009

    So how do we stop these people from ripping us off? What is the purpose of this website if noone can help us? I was ripped off 6/18'2017 and refuse my refund also. We need to all contact our attorney generals and BBS immediately.

    0 Votes
  • St
    starpang Jun 26, 2009

    THESE PEOPLE GOT MY INFO SOMEHOW AND WROTE THEMSELVES A CHECK FROM MY ACCOUNT FOR 33.98! I CALLED THE NUMBER [protected] THAT WAS ON THE CHECK THEY WROTE TO GET MY REFUND DONT KNOW HOW LONG IT WILL TAKE BUT I AM VERY ANGRY ABOUT THIS PRACTICE (SCAM)THEY DO. WATCH YOUR BANK ACCOUNTS PEOPLE.

    0 Votes
  • Le
    Leon White Jun 30, 2009

    I was currently looking online for a possible short term loan. As soon as I deposited money into my account on 06/29/09 an unauthorized check was cashed against my account for $33.98. My search for a loan was done on 06/26/09. The check only hit my account once I had enough to cover the check. Id Theft protection has taking my money and I currently cannot reach them.

    0 Votes
  • Ju
    julius castle Jul 02, 2009

    I filled out application for a cash payday loan the next thing i new my checking account was being debit for 33.98 with my authorization. this is a scam, and needs to be investiged.

    0 Votes
  • Ma
    mac39601 Jul 09, 2009

    they prey on check cash advance companies and use that info to say you have signed uo. united payday advance and ameriloan are the companies that allow third parties to get your information and share it with all sorts of individuals, i have notified bank officials and the trade commission about these companies

    0 Votes
  • La
    Larry N. Perry Jul 22, 2009

    This company wthdrew $33.98 from my checking account without my knowledge or approval. I had applied for an on-line cash advance but decided NOt to purue such a loan.

    I contacted this company this mornng at [protected] and cancelle this ID Protection thing or whatever it is. They gave me cancellation #40-31041 and told me that I would have to request a refund through you.

    Please refund $33.98 back to my checking account. It was never my intention to sign up for anything other than a cash advance and I did not realize that I was giving authorzation to anyone to debit $33.98 from my checking account.

    Thank you and I await your response

    0 Votes
  • Ca
    catina Jul 22, 2009

    I want my monies returned to my checking account. The 33.98 that was taken for your services that I did not ask for and the 36.00 that was NSF fees. Call me @ [protected] so that I can give the rest of my information

    0 Votes
  • Au
    Audrey Lane Aug 04, 2009

    WHY is no one stopping this?? We need protection from them as the theif...
    It has been over a week since they took my money and I still don't have it, on top of the fact that I was low on funds so I was charged $25.00 from my bank and I want that back too!!!

    0 Votes
  • St
    stacey98 Aug 18, 2009

    I did not give my permission for this company to withdraw money out of my checking account! I called and had to cancel a membership that I never signed up for I would appreciate a complete refund of my money!

    0 Votes
  • Do
    doloes alger Aug 21, 2009

    I went online to apply for a payday loan and unknowingly was signed up and charged through the payday loan application process $33.98 for a subscription to ID Theft Protection company who used my bank information from the payday loan application. This appears to be a scam!

    0 Votes

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