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2.1 844 Reviews

Hyundai Complaints Summary

233 Resolved
610 Unresolved
Our verdict: When using services from Hyundai with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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3:24 am EDT
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Hyundai extremely shady business

This company is poorly managed, unprofessional, and not to be trusted! I was told by management and the salesman that there could be nothing done over the phone or internet. they told me it was against the law and the "patriot act" (a complete lie) they even went as far as to tell me that all the other dealerships I had been in contact with willing to do such a thing were in violation and could be fined (another lie) I was promised that a vehicle was available and if I were to drive down from austin, tx to san antonio, tx after I was off of work at 6pm that we could work the deal (another lie). oh they worked the deal, after rushing south in rush hour traffic, arriving at 7pm only to sit around for over an hour and half waiting to speak with the salesman while he worked another deal. not a single employee (manager or salesman) said a word to me they all acted as if I wasn't even there. I get up to leave and decide to stop at the gsm's office and ask if there was anyone else that could help me. he lets me know he'll get the #s together and bring them to me, which he does. at 9pm my sales man finally comes over to speak with me. (why I waited there that long is beyond me, but I did) after some negotiating on the price the salesman (bill) tells me that it is too late and that we can't do the deal tonight (though promised we could) and that I will have to return to san antonio the next day to complete the purchase. I told him it was a hassle and very costly to do that is there any way they could deliver me the car and paperwork once the upgrades were complete. his answer was no I then asked because of the circumstances (lies and waste of my time) if they could compensate by tinting the elantra. his (bill) response was "it's not our fault you drive a gas guzzling jeep." then the gsm (@ 1000pm no one else in the dealership) comes out to tell me it is not personal but that "the owner will not let them use fax or internet nor bring the papers with delivery of the car to have signed. (it has absolutely nothing to do with any law or patriot act"as they told me on the phone"it is the owner of world cars rule) @ 1030pm the gsm said he would have to ask the owner in the morning if he would throw in the tint for my incontinence. the next afternoon I have a voicemail"spoke with the owner and he said he will not do the deal we pass work something out at another dealership” after the experience I had with this dealership and its management I would highly recommend that anyone and everyone be warned and aware of the lies they tell and shady business they run.

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WorldCarListens
Live Oak, US
Aug 08, 2011 8:10 pm EDT

I am sorry your expierience with WorldCar Hyundai was not the best it could have been. We really do like to sell cars. The Events you describe sounds as if poor time management by some of our salespeople contributed to us losing you as a customer. We strive for excellence at WorldCar. I do not have direct knowledge of this specific incident. I have printed your comments and will bring this up at our next managers meeting. Thanks for helping us become better at serving our customers.

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6:13 pm EDT
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Hyundai warranty work

Not only will Hyundai not honor the Warranty work, Your dealers try to get out of doing the Warranty work as they don`t make as much money with Warranty work, We purchased a car from Marion Ford Hyundai in Marion Illinois. They are all the same on these small cars, they really tell you how good the Warranty`s are, and then you get one where the transmission goes out at 67, 000 miles they won`t honor the 10 year or 100, 000 mile warranty. we purchased a 2008 new Haundai from this dealer. Now we have to contact a Lawyer and go to court. BEWARE OF HYUNDAI WARRANTY`S.

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jerry bond
Galatia, US
Feb 12, 2015 11:59 pm EST

We know your pain. This is our trouble.
"poor poor service and failure to fix poor mpg"

We have a 2013. Hyundai Elantra. Sticker said 34 town /40 highway. We have never got the 40 mpg. We get better in town than on highway. We drove to St Louis a few days ago. We only got 28.5 mpg. We have talked to the dealer many times. All they do is run a test, tell us that all is working correctly. Last they tested it. They said it was getting 30.5 mpg and advised that was acceptible highway mph. Advised them that was far from 40 mpg. That started that's what the gas card is for. I told them that only covers 1mpg not the other 11mpg average loss we have. The 40 mpg was the reason we bought the car. We started complaining the first day or so of having the car. The dealer told us it was breaking in and would get better with time. I think they were stalling to keep us from backing out of the deal. We bought the extended warranty. If we didn't I would have shipped it down the road. I feel the dealer was aware of the probably and just lied to make a sale.

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Debi DomBrowski
Hillsborough, US
Mar 10, 2012 11:52 pm EST

Brad Benson in South Brunswick is Pulling the same thing with me, my clutch went last night, and they are saying someone else worked on the car and are voiding my warranty and extended warranty. The only mechanic, company, person or persons to ever touch that car from underneath was Brad Benson. I have never had this car to anyplace else or anyone else. So unless the mice or deer that live in the woods near my home are practicing mechanics, they are trying to pull a major scam. They want $300.00 just to evaluate it.

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10:33 am EDT
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Hyundai loyalty bonus

Dear Sir,

Good Day...!

We have bought hyundai verna in october 2009 and we use to have hyundai santro earlier. So they offered us royalty or loyalty bonus of Rs.15000 but till date i have not received any money from them. I have bought car from Kosmo hyunai jalandhar and concerned person is Mrs.Kokila. She only asked me to complaint you because she said she is helpless its only hyundai company's fault. I have submitted all the documents in 2009 only and now they are making excuses that our documents have not been submitted. But i have cleared their doubt as there was a girl named Jyoti who was working with kosmo hyundai jalandhar as royalty bonus incharge, she accepted the fact that I have submitted all the documents. The problem which I think is that they have misplaced my documents somewhere and now they are not ready to pay.

Kindly check in this matter, I m really frustrated going there again and again for my money.

Regards,

Chirag Mahajan

[protected]

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dr amit goel
, IN
Feb 09, 2010 5:46 am EST

harrassment in giving exchange bonus checks and corporate bonus checks after 10months of purchasing car.

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sikha_rustagi
, IN
May 05, 2011 10:45 am EDT
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Really this is the fault of Hyundai company you have to contact to the company regarding this matter yet you can complaint at consumer voice they will response all queries I hope your problem will solve. I have contact details

http://consumer-voice.org/
Tel : 011-[protected] (D), [protected], - [protected], [protected]-25

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9:13 pm EDT
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Hyundai misleading advertising

They run a constant add about giving you up to $6k over the Kelly Blue Book value on your car. I went in with a Kelly Blue Book number on my car at $14, 975
BLUE BOOK® TRADE-IN VALUE Close Trade-In ValueKelley Blue Book Trade-In Value is the amount consumers can expect to receive from a dealer for a trade-in vehicle, assuming an accurate appraisal of the vehicle's condition, mileage and features. This value will likely be less than the Private Party Value because the reselling dealer incurs the cost of safety inspections, reconditioning and other costs of doing business.
Value
Excellent $15, 875
Good $14, 975
Fair $13, 425
My car came in at the good value. So knowing I should get $14k plus some extra from them I went in with the thinking I am going to get $18-20K on a new car purchase. They gave me a value on my car of $12, 500 which was below Kelly blue book value. They did take a couple thousand off the retail price of the car but most of that they would do anyways regardless of the trade in value of my car.

The salesperson told me more then once the ad is to get you in the door. The ad did its job, but I am upset as it was a waste of my time and is false advertisinig. I see many ads like this from multiple dealerships and they all seem to forget what they are offering when they price the car for trade in value and what their car will sell for.

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2:05 am EDT
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Hyundai poor customer service

Took my vehicle in for its First service today. As it was due at 6000km. booked apointment with dealership and was told to bring vehicle in for 2pm. took vehicle there for first oil change... Waited 2 and a half hours for them to preform oil change and look at sunroof that was leaking water when going thru a car wash. my vehicle is a 2011 hyundai Santa Fe. Purchased brand new 1 month ago from same dealership. after waiting the 2 and a half hours for oil change to be completed. paid for service. went out to my vehicle which was filthy. got into vehicle and noticed grease stains on my fabric roof and sunroof. went back into dealership complained and was made to wait another half hour so someone could clean it up. Was never once appologized to. Apparently spending close to 40K at their dealership was a complete waste of $. Riverside Hyundai Does NOT respect its customers or other peoples property when they are preforming service. I WILL NEVER RETURN TO THIS DEALERSHIP UNLESS A FORMAL APPOLOGY IS GIVEN. and as well would expect some sort of compensation for their ignorant service manager ... who had no time of day for my issue with grease on the roof of my vehicle he didn't give a damn... if this dealership is contacted and Mike the service manager is spoken to one would hope he would remember who placed this complaint but for some reason i would be shocked if anything happend because of this complaint. I have now purchased 3 brand new hyundai vehicles and can guarantee this will be the final one unless this is dealt with immediately.

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3:35 pm EDT
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Hyundai poor support and service

First time filling the car with gas and the gas door will not re-latch (stays open).
Called for service and they will not supply a loaner car. They want me to wait at least an hour for diagnosis and will only provide a loaner if it requires more than 24 hours.
Who can afford to take a day off of work for this?
A brand new car, just out of their dealership and they cannot support the customer for servicing a defective automobile.
Stick with buying your car from reputable dealerships that provide the appropriate support for their customers.

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DanSavage
Brick, US
May 24, 2012 2:11 am EDT
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Brad Benson Sales are pirates after 10 years of purchases from them more than 5 vehicles the pulled a bait and switch on.
Now I buy from Dodge (Charger)

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7:14 pm EDT
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Hyundai worst product/service

I bought i20 in december 2010 and it was running smooth like butter before I gave it for the first service.
All the guys at Harsh Automobiles, Indore service center are blady idiots and are not versed

with the features of car.Even their MD is a highly unskilled and unprofssional person who has banged the drivability of my car and who never checks the car before delivering to the customer.
Immediately after service, the car lost its smoothness and there started coming the noise and some weird sensation from the front two tyresup to the steering but there had been nobody to hear me.
I think Hyundai has the worst service network and they don’t know that they have to train the people in their service centers.
I had been calling to their call centers but no help.The call center guys are simply the dumbs you would ever come across who keep on promising that I'd get a call from local dealer which I never got.They always make fake promises and commitments.
I’ve a Maruti and a Honda car and their service is much much better than hyundai.
The MD in the service center does not know what features are in the car and he keeps on testing with no head and tail.Last week when I took the car to service center, they dropped the key of my car in gutter and as a result I could not enter in my car and got late for office.After lot of discussion, they agreed to change the lock and ultimately put the new lock in the car.Now today, my AVN system has stopped working for no reason and touch screen panel is also not working.Microphone in bluetooth is s poor that the person at the other end calling me, can't hear my voice.
I had gone through lot of mental trauma and pain and feel like exploding my car and have decided not to buy Hyundai car again ever in my life but would leave no stone unturned to sue them.

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1:51 am EDT
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Hyundai rexdale hyundai

I purchased a new Sante Fe 2009 with remote starter. Now having difficulty with the remote starter and the dealership refuses to honor the warranty stating that the current dealership had bought out the dealership (Plaza hyundai) and that the remote starter was not a hyundai remote starter. Although we have attempted to explain that we had no way of knowing this prior to the purchase of the car, the dealership refuses to assist in any way. We have called Toronto Hyundai head office for their assistance and they also indicate that can't help. The dealership is insisting that we should have checked that the remote started put in the car prior to pick up of the new car was a hyundai product and on this statement insist it's not their problem.
Feeling very frustrated and ripped off by this dealership and unfairly treated. In the meantime, still having problems with the starting of the car!

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oxjr
Moncton, CA
Apr 17, 2011 1:22 am EDT
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If anywhere on the options list it states the stater was not a factory starter you are out of luck. Otherwise you can send notification to Hyundai that their approved dealership installed non-approved aftermarket options to your car, and that you will be putting to small claims both Hyundai and the original owners of the dealership as defendants.

Your car is a 2009 though, the auto starter is probably starting to go and probably is past the initial bumper to bumper warranty. Go to Canadian tire and get the thing yanked out, repaired or replaced for a few hundred bucks.

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6:18 pm EDT
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Hyundai consumer complaint hyundai dealer

Dealership lied about a vehicle coming in. They took a $1, 000 deposit to give me the first option to purchase this vehicle. I realized later there was no vehicle. They used this tactic to take me off the market and tie up my money. Promised me a loaner car, but would not actual give me one. Had no car, so they told me to get rental and promised to pay, but did not. I got fed up and went elsewhere and purchased a Hyundai. They now refuse to refund $1, 000 deposit. Worst car-shopping experience ever.

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Update by UnhappyFlemingtonConsumer
Apr 09, 2011 6:21 pm EDT

I also had a similar experience with this dealership. Hyundai should revoke their dealership. Hyundai vehicles are excellent vehicles, to act this dishonestly is not necessary with such a good product. I purchased three Hyundai's within three years, and would not buy nor recommend Flemington Hyundai to anyone.

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John Bo
, US
May 16, 2011 3:05 pm EDT

I leased a sonata last week and to make a long story short was talked into putting $5000 down with a $349 pmt. When I picked the car up and after signing a dozen or so forms including the lease (which I had not seen before) I realized that the so called agreed upon value of the car was $29100 which is almost $5000 more the the MSRP. All attempts to speak to the general manager were rebuffed. I am 79 years old so this is probably my last new car. Its going to be hard for me to enjoy it knowing how badly I was scammed. Stay far away from this dealership.

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11:03 am EDT
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Hyundai service center behaviour

I had a bad expereine with Trident Service center in Bangalore - Sheshardipuram. I visited their service center on a saturday and the service personal told me that they are not able to take my car for service that day and booked an appointment for the coming monday and the car was to be picked up from my house. But nobody turned up on monday. When I went to the service station to complain about this, they denied that I had a booking on monday and the service center manger and not ready to accept his mistake and his behaviour was very rude.
I have been a Hyundai customer for 10 years and this makes me think if I need to buiy any hyundai cars becauase service is a long term necessity and the trident hyundai does not treat its customers well.

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Hemant Kumar
,
Sep 05, 2007 12:00 am EDT

I took santro car to the HMP workshop Delhi (DL9CG 5702)for repairs on 21/08/2007 (gear oil leakage). The car was delivered to me on 24/08/2007 after charging Rs.13000/- .But i was stunned to discover that the traces of the oil emanating from the gear box and the gear box is damaged . The higher authorities never take care of the customers in this company.

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sbkot
, IN
Jun 10, 2010 12:22 pm EDT
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the steering of my hyundai santro car makes a rattling sound on rough path of the road. specially when turned right or left.

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H K Sawhney
,
Jun 11, 2007 12:00 am EDT

Suddenly my car stopped running and when I showed to the service centers, they told that its fuel pump is not working and that the part is not available from the manufacturing unit of Hyundai.

Someone please tell what to do in this case and whom to contact?

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power stearing pump
, IN
Apr 18, 2011 3:37 pm EDT

hi,
dear sir my santro car registration no and rta location is up34 m 4700, lucknow respectively.
my car is purchase on may 2009, approximately compleate in 2 year..
the car problem occured in power stearing pump.jsv hyundai engineer said to me this pump is waste.he said change this pump..
according to me(car owner) this is manufacturing problem in hyundai company.because this fault is not occur in new car..so please give me optimal reasion .further detail contact us my no [protected].

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Janet
,
Apr 11, 2008 5:50 am EDT

I received an unauthorized charge of $19.95 from a "Living Lean in Las Vegas". I have no idea what this charge or product is! Please responsd ASAP or I will take legal action for non-authorized transactions. This is a legal matter and I will proceed.

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9:40 am EDT
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Hyundai poor service and repairs

My Hyundai Getz, 1.5 Diesel broke its cambelt. I took it to the Hyundai agents because they are supposed to be the experts. What a load of bull.

Only after two months I received my car back. The motor sounds as if there is a tractor motor installed. The whole car shakes when it idle. It can not pull away from stand still without taking the refs up to 3500 rpm. All of this cost me a whole R17 139.

Now the Whorkshop Manager tell me that it is supposed to be like that. For my R17 139 I must be happy with this very poor workman ship. It is obvious that neither him or any other person in that workshop knows what they are doing, or even know how to repair my car.

I will not leave this here, and I will do what ever it takes to get my car fixed. Without ant extra cost.

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Ciska Engelbrecht
, ZA
Apr 15, 2011 7:57 am EDT

Good Morning
My info: Ciska Engelrecht [protected]
I am really very disappointed in Hyundai Rustenburg for the service I received from them this past week.
I took my car in on Monday (4 May 2011) according to them a rat was in my vent system and they had to replace the aircon filer. This which should a 3 hour job turned out to be a 4 day job. On Thursday my husband phoned and they said that my car was still not fixed.
My husband went to them and asked to talk to one of the guys working with my car... the one told him that if he (my husband) has a problem he will put the car back the and left it. His was Thursday morning and my car (as you can imagine) smelt like a rotten rat!
The car was standing, closed up since Monday. Eventually he spoke to one of the managers and he said we can get the car Thursday afternoon.
...so we went to the dealer and paid as promised (R600 for the filter and R1400 for the service)...
Just to find yet again that now my aircon is not working...
...so again I left my car there for them to fix.
Just for jet again my disappointment... this time when I phoned there was a sensor form my aircon not working and this was fixed the same day but now I had to pay another R1000 +_ for the sensor, which they couldn’t concur if this was a error for the manufacturer of was this damage for the “rat”.
I took my car back and yet again they found a rat, but still my car is smelly so I think that there might be another rat. I can really not pay another R1000+.
The problem I have with all of this is that my car still smells like rotten rat and I can’t get the smell out. I took it to a place to spray in disinfectant and the guy working there said that there has to be a rat in the engine for the smell to be that bad.

I am going to WITS next week I only have today to get the rat out and get the car fixed. I request to take my car to Brits but I am not going to pay a 3rd time for the same job.
I really need a car, my husband is in PTA today an I am in WITS the whole of next week, I will leave my car with you if I can get a car to use for the week.
This is really frustrating and I am really getting nauseous from that smell.

I paid for the problem...but still is not 100% satisfied.

I would like to have backup form you so that I can take my car to Hyundai Brits to get a second opinion on if my car has been cleaned properly by Hyundai Rustenburg.

I am really not going to pay again for work that was not done right in the first place, I spoke to a few other car companies which said that if (like I did) a car was booked for a similar problem they fix it within one day and the put disinfectant in the vent system of the car after replacing the filter and cleaning the engine.
What should I do?

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1:02 am EDT
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Hyundai bad service

0 stars! Horrible horrible service. Made an appt online for a oil change. After placing it I had an email saying someone would get back to me... No one did. It took 2 hours for them to change my oil. Then they came and told me my rear brakes were really bad. I believed them and paid $300! When I got home I compared their checklist on my car, to a older one that I had from last time. The front brakes were marked " need future attention" and the rear brakes were marked" good" somehow the front brakes now were checked good and the rear bad. I went back to try and dispute it. They told me that whoever worked on my car last time made a mistake, because this time they had the # 1 guy work on my car. So unless the # 1 tech works on your car, you can't really be sure that your car is 100% safe? Do not go here! They also wanted to charge me $363 to put a small speaker back on my door that had fallen off.

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Hyundai poor service

I bought two cars from Rallye Motors in Moncton, NB. The first car I bought was a 2006 Tiburon. Loved the car, I kept it for 5 years and I never had any problems with the car. The service however is horrible. The salesman was so bad that we had to switch to someone else to deal and do the paper work. The salesman was apparantly offended by this and requested to his manager that he gets half of the other guy's commission that served us much better than he ever did. What a load of BS. Anyway... this is just to show how immature they are. Now it's 5 years later and another salesman (Mike Jones) calls me to deal for a new car... let me just enumerate what I've had to deal with since then:
1- Mike Jones tried to lure me into buying a new car and adding the rest of my payments of my tiburon to this new loan (about 9 months of payments left) without telling me about it
2- after not returning his calls because I knew what he was doing, he then admited to what he was doing by telling me that he got his manager conviced to cover the rest of my payments entirely
3- sent in an application to qualify me for a car I didnt even want without me knowing about it (I wanted a Sonata, he sent in an application for an elantra because he thought it "fit" me better)
4- After singing the papers for the new car (2011 Sonata), he completely ignored me from that point on like I didn't exist
5- I received a bill in the mail for damages on the tiburon that Mike clearly told me, and two other people that were with me, that I definitely wouldn't have a problem with
6- I go to see Mike at the dealership and he tells me I'm treathnening him because I said I was going to make an official complaint to headoffice (If he feels treathned, it's because he knows he's in the wrong)
7- He told me I was going to receive a survey about my experience, and that I better give him good feedback because of everything he did for me
Let me just tell you that I DO NOT recommend this dealership, especially not Mike Jones. I am a 27 year old woman, and this is the second car I buy from them, and let me tell you I could have gone there again time after time after this, but I will NEVER be a hyundai customer again because of this particular salesman.

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michael riner
,
Jul 03, 2007 12:00 am EDT

Purchased new hyundai 32" lcd tv from newegg.com. 2 months later tv failed. I contacted hyundai warranty in america. They shipped me a box to send my tv back for repairs. Note: this return box did not have any packing information. Per hyundai the lcd screen was damaged in shipping. They did have insurance from ups. Ups did inspect and declined any help. Hyundai has also declined any help on my new tv that was shipped to they for warranty repairs. At this time i feel hyundai has very poor customer relation skill and did not care if they lost a new customer. Buyer beware! Fyi--- hyundai declined repairs due to incorrect packing to ship to them for repairs.

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Sarahv
, ZA
Sep 02, 2015 5:21 am EDT
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I purchased my vehicle from HYUNDAI-MOBENI sometime last year and from the outset it has been troubling me, I have taken my car in several times, yet I got no satisfaction. The first time I sent my car in I was told I needed to replace my clutch and needed to pay R5000+. After the service was done, I still experienced the same problem with the vibration of the clutch. I did bring it to the attention of Hyundai and they kept emphasizing the need to replace the clutch. The only reason that the clutch has so many issues is due to the oil leak which Hyundai will not take responsibility for. After months of going back and forth there is seems to be no one in the organization that will take the responsibility of the car service. My car is not even two years old and still under a service warranty. Clearly Hyundai does not care about customer service once the car leaves the dealership.
ALL I WANT IS FOR MY CAR TO BE FIXED AND FULLY FUNCTIONAL. I WANT WHAT I PAID FOR AND THIS IS UNACCEPTABLE FROM SUCH A HUGE ORGANISATION NOT PROVIDING A SERVICE.
I AM DEPENDENT ON MY CAR AND IF THIS IS NOT SORTED OUT I PLAN TO TAKE IT UP WITH THE OMBUDSMAN.

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ddtt
Charlotte, US
Sep 13, 2011 3:15 am EDT

Hyundai will not honor service agreement. Please listen, if you are planninng to buy one, reconsider. This is worst new car I have ever had.

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ddtt
Charlotte, US
Sep 13, 2011 3:13 am EDT

Stay away from Hyundai. Company is customer unfriendly. Their 100, 000 mile warranty is a lie. Tremendous problems with car---this company is all about the money.

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Hyundai failed airbags

I purchased by Hyundai Getz 2007 demo model in 2008 with only 700 on the odometer. Since having my car i have unfortunatly been in two seperate car accidents. First was in 2010 when i had no vision as there were big cars in the side of the road to obscure my view and pulled out to a car coming straight into my drivers side door. I hit my head but was otherwise unharmed. The airbags in my car never deployed.
This week on Tuesday 22nd march i was heading home from work and an oncoming car skidded in the wet and plowed head on into my passenger side. I was lucky to not have any passengers in to car at the time and suffered major bruising on my chest and legs. My car is beyond repair and again the airbags did not deploy. My accident was referred to at the hospital as higgh impact but none of my safety features activated...
I am very angry because what if i had had a passenger? or several for that matter?

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GoldOpals Opals
Karcultaby, AU
Mar 27, 2011 7:50 am EDT
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Wow; what bad luck you have had. My question is, did you contact Hyundai or the dealership where you bought it from after the first time the airbags did not deploy? It seems odd that the mechanics who fixed your car the first time did not fix it for you!

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Hyundai faulty vehicle

I brought a Peugeot 206 form Hyundai Constantia Kloof last year October. Before I took the car they told me that the car was leaking oil and they fixed the can belt for the 90 000km service. I was assured that every thing was in order. I got the vehicle on the Friday and on the Thursday the car went in for some small problems. I got the car back the same day. Soon after that, the car went in again on the 2011/11/17 for leaking oil and the idling is not constant as the vehicle keeps on hunting as well as a sound in the engine. I only got it back the 2010/12/14. The car went in for a third time on the 2011/01/24 and till this day I haven't received my car back yet. Tienie Potgieter from the dealership spoke to me in the middle of February and told me that they have send my car to Peugeot because there was a "recall" done on the 206. I send him a mail on the 2011/02/28 to find out what is happening seeing that I don't get any feedback from him. He told me that they are still busy with the car. The car was also send to Wilro Park Motors and not to Peugeot as originally told. I have been calling the dealership not stop since the 2011/03/16 to speak to the Dealer Principle Hubert Bergh and he is never available or in the office. Be aware this is the service and quality you will get from Hyundai Constantia Kloof.

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Hyundai brand new ix35 giving issues and can`t be fixed

Is very upset and unsatisfied with Hyundai! I bought a brand new IX35 and had issues with it from day one, it went back to the dealer 2 times now and the problem is still not resolved and the workshop manager says he doesn`t know what the problem could be. This is unacceptable as they work for Hyundai and they can`t even fix their own car. The 1st time it was there they said it`s a setting on the computer box so they did the settings change but the problem still persist. then they ordered a brand new computer box and replaced it and guess what it`s still doing the same thing. The car doesn`t even have a 1000Km on it and have endless problems. Pls can some sort this out ASAP or I will do my best to let everyone know how bad Hyundai is!

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Frustrated IX owner
Buckie, GB
Jun 19, 2012 12:46 pm EDT

My experience with my IX35 premium purchased in October 2011 in Inverness UK has been similar and the car has been incarcerated in the franchise dealers workshop for about 6 weeks so far. Problems have included media system switching itself off every 10 mins, wing mirror controls faulty, reversing camera faulty, speedometer and mileometer failure. The biggest problem is the lack of expertise in the Inverness and Glasgow Hyundai franchise to identify problems and deal with them effectively. This is very worrying for anyone responding to the current Hyundai heavy advertising on TV of the IX35 and is something that Hyundai needs to take on board very quickly. My IX35 has now gone to yet another Hyundai dealer in Edinburgh to see if they can solve the speedo problem. IX 35 buyers beware !

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5:51 am EDT
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Hyundai against service

Kinldy resovle my problem and get my car problem repaired either through the Authorized Service Station or from your end.
Before I would draw your attention to the main problem, details of My Santro Car is as under:
• Registration No.DL-2C-AE-2236 74; Make - Santro GLS; Year of Mfg.-2008; ; Engine No 489821 Cubic Capacity: 1086
Fucon fitted CNG Kit( throw Mgf hundai )
• Kilometers Run: 55531 k.m.
• I on regular and timely basis get my car serviced from MGF/SUNRISE HUNDAIi, Patparganj. The next service is due in the month of, 2011 or 55800 k.meters
The issue is that for the last one or two days, my car was showing the signal of Low Engine Oil and I visited the HIMGIRI Hundai Servie Station on 15.3.2011. The service agent Mr. MAHAVIR told me that there is the problem in the engine and the engine needs to be opened and some techincle issues like boring; rings needs to be replaced. And the rough estimate may be 20, 000/- to 25, 000/- or may increase higher. I told him that my car is only two years' old and run only 55000 kilo meters. As per the Hundai Motor India the engine usually opend at one lakh kilo meters.
I asked the service agent if I get my service done timely and there is no leakage of engine oil, how my engine oil has completely emptied. The reason for the problem told by him is because of CNG Kit. My point is that the CNG kit is installed by the company only and if all the problem is because of CNG Kit, why the company is installing CNG Kit. Why I should pay if the problem is not occured from my side.
As far as I think, the problem has occured because of the folloiwng reasons:
1. Engine oil filled by the Service Station was either not filled entirely or was of inferior quality.
2. Service Station is in the habit of making money by wrong description of undue problems or intentionally creating problems.
3. If the problem is occurred due to CNG Kit, the problem lies with Hundai Motor India being it is installed by DEALERt only.
5. Being my car is niether very old nor run very much, therefore, I will not pay the amount for getting the car repaired.
You are requested to kindly look into the matter and get my car repaired.

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jasmer singh
, IN
Nov 30, 2011 4:00 am EST

Dear Sir/Madam

My name is Jasmer singh. I am located at ghaziabad (Uttar Pradesh). I would like to bring this to the attention of anyone and everyone who is responsible for the after sales services. I purchased a santro zing on september 2007 from your dealer Nimbus hyundai Noida. I have been facing constant problems with the car (car missing, etc...) i have taken the car to the service center more than 2 times for the same issue within the last six months. I am the only person who drives the car.

I am sorry to say this but i feel "cheated" and am really frustrated as i am not getting any of my problems resolved. The dealer is either not capable to solve my problem or he does not want to solve it. In both the situations my time and money is wasted.

This is a humble request from my end that please get my issue resolved ASAP. i have waited long enough and now i am loosing patience.

I hope that i won't have to take this matter further and my problems will be solved. I am available at the given numbers 24/7.
[protected].

M
M
Mahesh u gopal
, IN
May 19, 2011 11:09 am EDT

We delivered the car today (19/05/2011 Thursday) with out any satisfaction,
I am very disappointment of my payment (Rs 16400)
Complaints against
The SS Motors Enathu Adoor Pathanamthitta(Dist) in Kerala
1. Police GDR not tally with surveyor report
GDR from police & Insurance claim 27000 Rs.
Surveyor report & Insurance claim as more than 50000Rs. (illegal)
Payment Amount is 12400Rs. + 4000Rs= 16400
1. Additional charge 4000Rs TQ power string oil change, Coolant etc…
Without any consultation/informing the owner
2. Different body color after services
So we didn’t signed satisfaction letter
Ours Cars
Verna Sx: KL 25 B 1026
Accent CRDI: KL 02 Q 4235
Santro XO: KL 25 5542
We are frightened of Hyundai services so do needful

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Hyundai warranty and service

Had a new catalytic installed in a 2003 Elantra under warranty at 70, 000 miles. At 90, 000 miles I was told I needed a new catalytic converter at a cost of 1400.00. I contacted Hyundai and was told that the warranty ended at 80, 000 miles even though it was supposedly a brand new catalytic converter. If I had it installed at 79, 999 miles and it malfunctioned at 80, 001 I would be out of luck.

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Hyundai no service - clutch problems

I have had my clutch plate replaced twice and my car only has 42, 000 km's on the clock, every time I have it serviced they have to adjust the clutch cable. I have come across various complaints on the internet regarding the clutch problems on the Hyundai I10. Don't even try and speak to any senior person, they are never available, never phone back and the Regional Service Manager "doesn't speak to clients". All I want is someone to have the decency to phone me back and sort out my clutch. My motto: "DON'T BY A HYUNDAI - ASK ME WHY !"

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nic.welch
, ZA
Aug 30, 2012 7:51 am EDT
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hi there

I want to agree with the above customer. I have an I20 which is just over 2 years old and only has 40000km on the clock. i have a full maintenance package which is meant to cover everything except glass and tyres as i was told. my car has gone in now for its 4th time for the clutch sticking, and am finally being told my maintenance package will not cover it. So now i would like to know whats happening with hyundai's service plan and the complete false promises they give u when u buy a car through them. My I20 was bought at the Pinetown branch in Durban

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Hyundai withdrawl from account before agreed date

Beware Hyundai Motor Finance Company! I failed to pay February auto loan payment to HyMoFi because I never received the statement. I received a call at work 8 days after due date, which was fine and appreciated. Arranged for payment to be made on 3/11/11 and thought all was fine. HyMoFi took the money out of my account on 3/7/11 thereby causing insufficient funds and overdraft fees.

Call to HyMoFi customer service got me no where... said they could put money back into my account in 5 to 10 days? if they can take it out instantly, they can put it back instantly but no luck there.

I love my car but will never do business with HyMoFi again. When my auto loan reaches 36 payments I will refinance with my local bank !

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Hyundai In-depth Review

Overall Rating: Hyundai is a reputable car manufacturer that consistently delivers high-quality vehicles with innovative technology and safety features. With a strong dealership network and competitive pricing, Hyundai offers a great value for customers.

Product Range: Hyundai offers a diverse range of vehicles to cater to different needs and preferences. From compact cars like the Hyundai Accent to SUVs like the Hyundai Tucson and luxury sedans like the Hyundai Genesis, there is a Hyundai model for every type of driver.

Quality of Vehicles: Hyundai vehicles are known for their excellent build quality and attention to detail. The materials used in the interior are of high quality, and the exterior design is sleek and modern. Hyundai vehicles are built to last and provide a comfortable and enjoyable driving experience.

Customer Service: Hyundai has a strong commitment to customer satisfaction. Their customer service team is responsive and helpful, addressing any concerns or issues promptly. Hyundai dealerships provide a welcoming and professional environment, ensuring a positive experience for customers.

Pricing and Value: Hyundai offers competitive pricing across their vehicle lineup, providing great value for customers. The features and technology offered in Hyundai vehicles are often comparable to higher-priced competitors, making them an excellent choice for budget-conscious buyers.

Reliability and Durability: Hyundai vehicles are known for their reliability and durability. With regular maintenance and care, Hyundai vehicles can last for many years without major issues. This reliability gives customers peace of mind and confidence in their purchase.

Technology and Innovation: Hyundai is at the forefront of automotive technology and innovation. Their vehicles are equipped with advanced features such as touchscreen infotainment systems, smartphone integration, and driver-assistance technologies. Hyundai continues to push the boundaries of technology to enhance the driving experience.

Safety Features: Hyundai prioritizes safety in their vehicles, equipping them with a wide range of safety features. From advanced driver-assistance systems like lane-keeping assist and blind-spot monitoring to standard safety features like airbags and anti-lock brakes, Hyundai vehicles provide a safe and secure driving experience.

Fuel Efficiency: Hyundai vehicles are known for their fuel efficiency, with many models offering impressive MPG ratings. Whether you're looking for a compact car or an SUV, Hyundai offers options that prioritize fuel efficiency without compromising performance.

Environmental Friendliness: Hyundai is committed to reducing its environmental impact. They offer hybrid and electric vehicle options, such as the Hyundai Ioniq and Hyundai Kona Electric, which produce zero emissions. Hyundai also focuses on eco-friendly manufacturing processes and materials.

Dealership Network: Hyundai has a widespread dealership network, making it convenient for customers to find a dealership near them. The dealerships are well-maintained and staffed with knowledgeable professionals who are dedicated to providing excellent customer service.

Financing Options: Hyundai offers a variety of financing options to make purchasing a vehicle more accessible. They have partnerships with reputable financial institutions, providing competitive interest rates and flexible payment plans. Hyundai's financing options cater to different budgets and credit profiles.

Warranty and Maintenance: Hyundai offers an industry-leading warranty on their vehicles, providing customers with peace of mind. The warranty covers various components and can be extended for additional years. Hyundai also offers affordable maintenance plans to keep your vehicle in top condition.

User Experience (Website and Mobile App): Hyundai's website and mobile app provide a user-friendly experience. The website is well-designed and easy to navigate, allowing users to explore different models, compare features, and schedule test drives. The mobile app offers convenient access to vehicle information, service reminders, and roadside assistance.

Brand Reputation: Hyundai has built a strong brand reputation over the years. They are known for producing reliable, high-quality vehicles that offer excellent value for money. Hyundai's commitment to innovation, safety, and customer satisfaction has earned them a loyal customer base.

Comparison with Competitors: When compared to competitors, Hyundai stands out for its combination of quality, affordability, and advanced features. Hyundai vehicles often offer similar or better features than competitors at a more competitive price point. The reliability and fuel efficiency of Hyundai vehicles also give them an edge over their rivals.

Recommendations and Conclusion: Overall, Hyundai is a top choice for car buyers looking for a reliable, high-quality vehicle with advanced features and a competitive price. With a strong dealership network, excellent customer service, and a commitment to innovation and safety, Hyundai offers a great value for customers. Whether you're in the market for a compact car, SUV, or luxury sedan, Hyundai has a model that will meet your needs and exceed your expectations.

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