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1.4 486 Reviews

Huggies Complaints Summary

43 Resolved
443 Unresolved
Our verdict: If considering services from Huggies with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Huggies reviews & complaints 486

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1:50 pm EST

Huggies huggies overnight diapers

My son has a problem with his diaper leaking overnight. He is 15 months old and wears a size 4. When I read about your product I figured it was the solution to our problem after trying many different brands of diapers. So although they are more expensive I figured it was worth it because that's what these diapers are made to handle. Well after a few nights of trying I have no solution still...Huggies overnights weren't as absorbent as I thought and every morning he wakes up crying because he is soaked and uncomfortable.

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pobarjenkins
Minneapolis, US
Jan 11, 2017 11:44 pm EST
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This is not Huggies fault. They did not work for your child, end of story. I have had one child whom overnight diapers did not work for, and another child who simply did not need them. Every child is different and you can never guarantee a certain diaper will work for them. It does not mean there is anything wrong with the product.

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2:55 pm EST
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Huggies huggies diapers

The thread was coming out of them and it was missing the tabs on the right side of several of the diapers. However I love the products and will continue to purchase the products because that's the only kind of diapers I purchase for my 3 kids. I don't know what to expect but I was just very disappointed about it, seeing how much they do cost. Just wanted to let your company know about the issue. Thanks

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pobarjenkins
Minneapolis, US
Jan 07, 2017 10:33 pm EST
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It was just a poor set of diapers. You can contact the store for a replacement/refund.

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7:58 pm EST

Huggies huggies diapers falling apart and missing tabs

The thread came out or some (about 4) of the diapers while my baby was wearing them and 5 or 7 of them were missing the left tab. I still have a half of box left. So, I'm not sure what to expect from them. At first, I thought, it wasn't enough to complain about. But it kept happening.

I took a pic of this last diaper. Simply, because that was the last straw. My baby was running around playing, when the delivery man came to the door. The moment, I opened the door her diaper hit the floor.

Talk, about one pissed off mom. I was in disbelief. She had just gotten out of the tub, and all dried. I put her diaper on and the door bell rang. So went went to go answer it. This has also caused her to soil her clothes in freezing weather. I love huggies, but I am not happy with this box.

My email is marquitta.[protected]@gmail.com

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6:53 pm EST

Huggies nappies

I'm a twin mother living in New Zealand and I've always used huggies nappies on my babies. Recently I went to Brazil and it was a massive disappointment with huggies nappies quality over there. I'm wondering what makes you think some babies deserve better quality than others? When are talking about babies, lives. I still have a couple of nappies because I want to show to my friends if tbey ever go to Brazil with their babied, and tell them to take the good nappies from new Zealand because Huggies choose countries to deliver quite or not
Very disappointed.
Claudia [protected]@hotmail.co.nz

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10:51 am EST
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Huggies huggies size 4 diapers with mickey mouse

We love huggies and always purchase them. This is the first box of size 4 we've purchased for our daughter. I don't know if there was a problem with the manufacturing but after she goes to the bathroom they give off a metallic smell or like a burning plastic type of smell. It's unbearable. We tried a different brand of diaper and this doesn't occur. It's sad that we had to change the brand because of this. 😒 We thought you should know especially if it's something to do with the manufacturing.

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5:57 am EST
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Huggies diapers

Hello I had my daughter about 1 month ago and stocked up on huggies diapers well to find out she is allergic her bottom was so bad it was bleeding an she's been in the hospital for 10 days now cause of it I'm a single mother and its so hard as it is I Dont know what to do...my name is Cassandra Graham my address is 4083 O'Connor Rd flint mi 48504 thank u I'm sorry to have to tell you this but I've had to miss work and everything cause of her being in the hospital.. My email is [protected]@yahoo.com

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2:32 pm EST
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Huggies huggies size 5 diapers

I have been using huggies for 20 years and I have never had a problem with them. This is my 10th child and I swear by them. This last package of diapers I bought has been a complete nightmare. Every diaper has leaked. Every morning he wakes up wet and today we went to the library and when we came home he had leaked through. I would not normally complain I am just shocked that these are huggies diapers. A coupon or possible a free package of diapers would be appreciated after all these years of being a huggies mom.

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11:10 am EST
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Huggies huggies little snugglers

My husband's mom purchased them awhile ago and I told her we had stopped using huggies on our new baby she said she had these diapers for awhile and we can give them another trial on our baby so we did and the diapers did what I thought the straps on the waistband wouldn't stay attached to the front of the diaper and the diapers leaked a lot before 12 hours at night.should I try another brand?

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4:14 pm EST
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Huggies snug and dry and snugglers diapers

I purchased both of those diapers for my grandbaby and they broke him out with blisters all over his behind. I brought four packages and had to give them away. I had to purchase medicine for him out of pocket. So I would really appreciate it if there was something you all could do about this because I still feel your a good diaper company for others but just not for my grandbaby.

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4:13 pm EST

Huggies huggies snug & dry size 2 mickey mouse design

I received a variety of diapers at my baby shower and recently opened a box of these diapers for my son. While he was wearing these diapers he developed a bad rash all over his bottom as well as around his private parts, and you could tell he was really uncomfortable when going potty. Believing it was just a normal rash I made sure to change him frequently and use butt paste/powder like I have in the past. His rash never appeared to be better and started to look even more red. My mother suggested trying a different brand of diapers to see if that was the issue and within a day of using a different brand his bottom drastically improved. I have 10 boxes of Huggies Snug & Dry in his bedroom waiting to be used but I will not be comfortable putting my little guy in these again.

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9:09 pm EST
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Huggies diapers

I am sorry but some how I noticed my daughter is allergic to your diapers ...i love your wipes but what can I do I bought a few due to the sales and coupons...but I also have pamper diapers in my bedroom and she wouldn't get the rash so after 2 wks of the same thing going on saw she is allergic to something in your diapers and need to get rid of them...single mother of 2

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11:11 am EST

Huggies huggies tabs and velcro

To whom it may concern,

I recently bought 2 pack's of diapers from target little movers giant pack size 6. The Velcro on the tabs falls of or it doesn't stick to the diaper. I'm not sure what's wrong with them target would not take them back because the packet was already opened. so I just wanted to submit my complaint due to the amount of money I paid for the boxes and are not working. thank you very much and would gladly submit a receipt.

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4:44 pm EST

Huggies huggies snug n dry

I got a ton of boxes of huggies snug n dry at my baby shower and decided i would give them a try. my lil girl the other day was warning her diaper and little crystal like pieces were coming out of it and her leg looked red and hot to touch. I was told by pediatrician could be a diaper burn that some have shrades of glass in them. I am so upset and not sure what else to do! Would like a refund but sadly they were gifts so now i have to pay out of pocket for diapers. Can you do anything to help me or make me change my mind and use huggies again. Thanks

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8:55 am EST

Huggies snug n dry

Well my daughter started getting a rash about a month ago. I've always used Huggies diapers and wipes so I thought nothing of it but a rash. No matter what we tried it wouldn't go away. We switched from Lil movers to snug n dry and still there's a rash. My daughter would pee one time and the diaper would be soaked and over night the bed and everything would be soaked with the Lil gel balls all over her skin so we went back to Lil movers. A month later she still has a rash after reading all these complaints I'm thinking its the diapers and wipes doing this to my poor baby ! I'm switching brands and if it clears up I'm never using or recommending Huggies again !

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7:59 pm EST

Huggies diapers

My son has had a rash on his lower stomach for quite some time. I've taken him to the doctor and the doctor prescribed hydrocortisone creme to clear it up. I followed instructions but the rash continued to spread. After some time I decided to switch brands and the rash immediately begun to clear up. I have bought boxes and boxes of Huggies and I'll have to take them back. I also had a brand new box that were barely used and I cannot get my money back.

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5:33 pm EST

Huggies diapers snug and dry size 3

There is something that comes out of the diaper - it feels like sand but transparent.
After getting wet it becomes almost like tiny balls of silicon.

I looked where this is coming from and in some diapers there is a small hole in the upper front (White color, not where the blue color is) and it comes out of there.

This is very disappointing!
If you would like to see pictures pls let me know.

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7:42 pm EST

Huggies huggies little movers size 6

I am very disappointed with a box of Huggies Little Movers size 6 I bought. About half of the box's closure tabs fell off when putting them on my daughter. I couldn't believe it! I was so embarrassed to take them back to Costco. I love Huggies and I have never used any other brand but having this happen to me, I'm not sure I want to buy another box for fear of wasting my money.

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6:57 am EST
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Huggies huggies simply clean 11 - 72 ct packs (792 wipes)

We recently purchased a huge box of Huggies Simply Clean Wipes only after a few times of use we noticed what we thought was really bad diaper rash. It turns out that it is chemical burn from the Wipes. My child's skin was burnt so bad that it was bleeding. We are still trying to get rid of the scars. We still have a full box of these Wipes and would request a full refund!

Huggies Simply Clean 11- 72ct Packs (792 Wipes)

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10:20 pm EST

Huggies simply clean wipes

My son had a reaction to the wipes he broke out in a rash and has been screaming in pain every time I change him. He is a year and one month old, we've always used Pampers wipes, but since my son loves Mickey I saw the package and bought them instead, he has now been in severe pain and crying constantly, it is heartbreaking.
We bought a large pack that is now a complete and total waste of money, but worse than that I have to go through the emotional pain every time I change his diaper and he screams. I am putting diaper rash ointment on the rash and I will be taking him to the doctor it the problem persists.

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pobarjenkins
Minneapolis, US
Nov 27, 2016 1:43 am EST
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You should contact the retailer of purchase and/or Huggies. Allergic reactions do happen and usually these resources are happy to offer you something else.

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4:17 am EST
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Huggies snug & dry size n

We recently had a baby boy and bought a 140 pack of Huggies Snug and dry (size N) as his first set of diapers (besides the few pampers that we got from the hospital). Although we did not notice any diaper rashes (which is good), we did notice that often times the diaper leaks leaving my newborn's clothes, sheets wet.
These were mostly fine in the beginning, but we're facing the issue more frequently off late. Also we checked, and the baby is still approx 8lbs, so size n is still appropriate.

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pobarjenkins
Minneapolis, US
Nov 27, 2016 2:16 am EST
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In my experience, with two babies completed, we have always gone to size one at a weight of 8lbs. The sizes are only estimates based on average bladder output and weight. This does not take into account appetite, formula/breast, body build, and many more factors. Our baby currently is well within the range for size two, but requires size three.

I recommend either passing this size off to someone else, or trying to return them. This is a problem that affects ALL parents. Good luck with baby!

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