HotelLess complaints 4
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hotel website complaint hotel deals comments hotel room paid payment phones scam views bill fee london nights parking room staff booking cheap hotelsNewest HotelLess reviews & complaints
hotelless.com hotel deals could be better.
I booked a hotel on hotelless.com, they said there hotel deals were the cheapest online. Then a week before my stay I found the same hotel cheaper on the same dates. They wouldn't match the price, not happy. I rang hotelless.com customer service, they were helpful but said they could not match the hotel's price because the other website was having a special sale.
Replied
Hotelless Express Deals are the best way to book hotels
I highly recommend hotelless express deals. I have booked some great deals in the United States especially in New York City, Los Angeles and Las Vegas. Hotelless are really cheap with huge discounts I recommend them to save money on hotels. My only complaint is not being able to see which hotel until after the booking is finished.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
The car parking was expensive
I booked a room for 3 nights at a 5 star hotel in London, the Hotelless.com website said the parking at this hotel was free. When I was checking out, a fee for parking was added to my bill. I rang Hotelless, they checked my complaint and credited me the parking fee. I thought I would still make a complaint because I didn't need the aggravation. All in all the Hotelless.com staff were quite helpful but the hotel staff didn't seem interested in my complaint.
The complaint has been investigated and resolved to the customer's satisfaction.
SAFETY NOTICE: ComplaintsBoard has analyzed HotelLess and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 100%.
By resolving 75% of 4 negative reviews, HotelLess is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Our scan shows HotelLess website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
Hotelless.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for HotelLess have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Hotelless.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from HotelLess.
- Hotelless.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
- We detected that hotelless.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- The website belonging to HotelLess has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Replied
They fool people and better don't book through them
I booked hotel room through the website www.hotelless.com. The website turned to be real scam, ‘coz I paid through them, but the rep from the hotel told me that they haven’t received my payment. As well as it was impossible to reach the customer services, ‘coz all phones were wrong. This website is scamming people, so please post comments and share your views in order to stop them.
The complaint has been investigated and resolved to the customer's satisfaction.
Hotelless.com one of the best online hotel booking sites, I found some of the best hotel deals ever on this site.
Whoever wrote wrote this complaint trying to discredit hotelless.com, this is an example of industrial espionage.
Recent comments about HotelLess company
They fool people and better don't book through them
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