The complaint has been investigated and
resolved to the customer's satisfactionResolved Hot Buys Electronics — Scam and theft
resolved to the customer's satisfaction
This company has many complaints against them just google their name. Please do not buy from this site. They lie, mislead and cheat you for your money and are very rude to deal with. I ordered a cordless phone system and it was never received, they provided an empty tracking number(generated online but never fulfilled shipment to post office). I confirmed this information with the post office.
Then they lied and told me the shipping manager personally took a second phone system to the post office and made sure it had tracking put on the package, but he could not give me the tracking number. Their very own website never showed my item as being processed for shipping through their tracking page.
Stay away from this very dishonest, deceptive, cheating retailer.