Menu
HostMetro Customer Service Phone, Email, Contacts

HostMetro
reviews and complaints

www.hostmetro.com
www.hostmetro.com

Learn how the rating is calculated

1.0 2 Reviews

How responsive is HostMetro's customer service?

0 Resolved
2 Unresolved
Absolutely frustrating 🫠
It's quite possible that HostMetro is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by HostMetro's silence.
Verified
The authenticity of the customer service contact information for HostMetro has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

HostMetro reviews and complaints 2

Sort by:

Newest HostMetro reviews and complaints

ComplaintsBoard
T
1:01 pm EST

HostMetro web hosting

Host Metro has a fantastic automated billing program. They will always get your money on time. That's about all they seem to do well.

I hosted a site with them starting in 2015.in 2017 I renewed hosting for 3 years.in early 2017 they disabled the IP address my site was pointing to, without updating the ip address (they were also managing the domain name), or notifying me, or keeping a backup of the site. When I discovered this, it was somehow all my fault because I didn't notice it right away. I did not have a full back up of the site, nor did I get any type of a refund for the renewal of the domain name or the hosting fees. The many hours of work I put into the site are gone. Save yourself the headache and go elsewhere. Its not worth the financial savings.

Read full review of HostMetro
Update by Traci Lovelace
Mar 01, 2018 1:02 pm EST

They also do not provide refunds for services rendered to a site that doesn't exist.

Hide full review
ComplaintsBoard
K
10:29 pm EDT

HostMetro Hostmetro.com worst scamming hosting company

Beware of Hostmetro.com

This is the worst scam in hosting service and is the worst hosting company on the net

Do not use this company to host your services.

Ordered hosting service and paid for 3 years worked fine initially then they stopped working provided no support and started to scam us

The servers were contantly having an issue and the support very bad and service was down21 hours of 24 so DO NOT WASTE YOUR MONEY

Read full review of HostMetro
Update by KarenBee
Apr 29, 2017 10:30 pm EDT

Beware of Hostmetro.com

This is the worst scam in hosting service and is the worst hosting company on the net

Do not use this company to host your services.

Ordered hosting service and paid for 3 years worked fine initially then they stopped working provided no support and started to scam us

The servers were contantly having an issue and the support very bad and service was down21 hours of 24 so DO NOT WASTE YOUR MONEY

Hide full review

Is HostMetro legit?

Our verdict: Complaints Board's thorough examination reveals HostMetro as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, HostMetro stands out for its commitment to quality and security. Clients considering HostMetro should delve into its customer service record to gauge compatibility with their expectations.

HostMetro earns 91% level of Trustworthiness

Perfect Trust Endorsement: HostMetro achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for HostMetro. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Hostmetro.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hostmetro.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up HostMetro and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Hostmetro.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • HostMetro protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to HostMetro. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact HostMetro customer service

Website

www.hostmetro.com

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with HostMetro?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with HostMetro Customer Service. Initial HostMetro complaints should be directed to their team directly. You can find contact details for HostMetro above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about HostMetro. Discuss the issues you have had with HostMetro and work with their customer service team to find a resolution.