Hostgator.com
reviews and complaints

I went to pay my hostgator hosting fee and a priceblink coupon came on my screen here is what ensued.
Chat ID: 6821687. Question: how do I use a price blink host gator coupon
(8:35:07pm)System:Customer has entered chat and is waiting for an agent.
(8:40:31pm)Rodney D.:Welcome to HostGator LiveChat. My name is Rodney, please allow me a moment to review your question and account.
(8:40:49pm)wayne battle:thank you
(8:41:18pm)Rodney D.:When signing up for the account, in the section where it is asking for your domain name. The box to enter the coupon code is at the bottom of that page.
(8:42:47pm)wayne battle:this is for
25% off any billing.
(8:43:23pm)wayne battle:not 25 % off any initial sign up
(8:45:02pm)Rodney D.:I will need a few moments on this, please.
(8:45:10pm)wayne battle:ok
(8:45:45pm)wayne battle:http://www.priceblink.com/coupons-codes/hostgator/957?c=1803&s=U&revealed=true
(8:50:28pm)Rodney D.:I do apologize, but this is only for new accounts.
(8:50:51pm)wayne battle:the ad does not specify that
(8:51:24pm)wayne battle:please extend this price break and fix the ad later
(8:52:22pm)Rodney D.:That advertisement is not on our home page, we have no control over what someone else decides to place on their sites about us.
(8:53:52pm)wayne battle:Is it your contention you have no knowledge of these priceblink ads
(8:54:26pm)wayne battle:there are 6 on this one page
(8:54:46pm)wayne battle:you told me how to use the ad
(8:55:16pm)wayne battle:now you tell me you have no control over marketing your product
(8:56:19pm)wayne battle:it has a place to notify me of new hostgator coupons
(8:57:11pm)wayne battle:you are telling me you will not honor this coupon 1 time when the ad has a 67% rate of acceptance
(8:57:11pm)Rodney D.:We have never offered a coupon for existing customers.
(8:58:31pm)wayne battle:you legal/marketing team missed this one by not being specific there is nothing on this ad that implies it is only for a new account the ad says for ANY billing
(8:59:03pm)wayne battle:it is a featured ad
(9:01:01pm)wayne battle:you can make this right
(9:02:28pm)wayne battle:we are talking about 25% of $15 one time come on guys I did not approve the ad you guys did
(9:03:55pm)wayne battle:im a good customer guys come on dont be so hard
(9:05:44pm)Rodney D.:Just a moment, please.
(9:06:03pm)wayne battle:thanks for consideration
(9:11:18pm)Rodney D.:If you are able to provide me with a HostGator.com link that states this coupon code is not for new accounts only, then I will be able to honor it, but without any proof that we created and advertised this code as not being for new account only, then I will not be able do this for you.

Stay away from this website for hosting. I've only been with them for five months, and they have changed my IP address three times without notice. That means my site is down a minimum of 24 hours almost every other month. They can't even provide an explanation as to why the address keeps changing or the frequency to which it will happen. The people that work at this company are stupid. Stay away.

Last year, despite a coupon for a free year's of hosting I started gettting billed monthly. This year they started billing me monthly for what was supposed to be set up as an annual account. Then it took hours to get them to credit me the monthly charges and bill me for an annual charge. Instead of fixing it, they ended up billing me twice for the annual fee. I finally, after tons of trouble tickets and phone calls, get the credits I was due. But they refuse to pay my credit card interest for their screw up. I highly recommend you stay away from them.

I've noticed loads of threads going up about Hostgator recently. The scam goes like this.

They only charge $10 a month for 'unlimited domain hosting'.

Problem is, they stick you on a server with 5000 other people, so your sites are for ****.

Their IPs are all blakclisted because spammers love hostgator, and you will get associated with them because you all share the same IP, and google now apparently automatically downgrades hostgator - hosted websites, because 99% of their clients just throw up 'autogenerated' spam sites.

They also have a habit of hitting your credit card after you cancel the account, I've heard people who have had to cancel the card to stop hostgator billing.

I've also heard that hostgator tend to **** on their affiliates. If you send them a lot of customers, they start 'reversing' them in order to chisel you out of your $100 referral fee.