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Hostess Brands
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Hostess Brands complaints 804

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K
12:38 pm EDT

Hostess Brands cream cheese danish

I purchased these at meijer, so disappointed in them, they were within date (3 weeks) but even though wrapped individually, they are dry and stale tasting.
Some had no cream cheese on top at all, and some of the others had lost their icing.
I'm surprised you would put these out under your brand name, $3.50 wasted on groceries.
K Long, 1839 Olympia, 45805

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L
9:50 pm EDT

Hostess Brands hostess brownies cookies and creme 5/17

Just bought Hostess Brownies Cookies and Crème
My son with peanut allergy tasted one and immediately had reaction of itchy throat / read ingredients and saw peanut flour.
It was listed in bold print but box photo was so deceiving I did not check. Had oreo cookies and brownie on it so did not think had any peanut product.
I realize my mistake but why use peanut flour anyway when so many kids are allergic and it is a product for kids. It seemed somewhat hidden and should at least be listed on front packaging.
Lisa Altenbach

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M
3:53 am EDT

Hostess Brands hostess ding dongs

Ok I am a huge Ding Dong lover and I buy them a lot, to much. Well the last month or two every box that I buy they have been so dry and crumbly that it haha you eating them! What on earth have you all done with the ding dongs? Please please change something in them so they don't choke you when you eat them! Info on my box is as follows- best by July 03, 2019. G0419 [protected]:21.
Thanks,
Shandra

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M
8:32 pm EDT

Hostess Brands white powdered donuts

I went to the store today and purchased powdered donuts which this is my favorite out of the hostess line. But today it tasted really funny and had a weird taste. The inside was not close to being soft. The texture felt like it had been baked to long or it was stale. I checked the expiration date and it doesn't expire until june 20th. Did the recipe change or did I get a bad batch?

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S
10:17 am EDT

Hostess Brands ding dongs

As a longtime Hostess cakes fan, I recently purchased a box of Ding Dongs. To my surprise, they were dry and had virtually no cream filling. The code on the box (under the sell by date) was G0301 [protected]:11.

There are other products of this type on the market that actually deliver what they advertise - I'll buy them in the future. I would, however, appreciate a refund for this purchase.

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B
11:27 am EDT

Hostess Brands twinkies

Purchased a 10 pack of individually wrapped cakes Twinkies (golden sponge cakes with creamy filling).
Only to find all 10 old and hard. These were very dissatisfying. We ended up throwing them out. Don't know if I'll buy them again and waste more money. Expiration date says june 19, 2019. Upc# 8 [protected] 9
I know my son who was upset & disappointed

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B
9:33 pm EDT

Hostess Brands ding dongs

Tonight I purchased a box of 10 Dong Dongs from Cub Foods in Chanhassen, MN, and there were only 9 in the package and 1 sealed empty wrapper. I'm including a picture of the wrapper but it's hard to capture the fact that it is completely sealed in a photo. I feel I'm owed a Ding Dong and would appreciate a coupon being sent to me at:
7531 Kimberly Ln, Eden Prairie, MN 55346

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E
11:57 am EDT

Hostess Brands bakery petites caramel flavor

I purchased these Petites from from Big Y Supermarket on 4-17-2019 When I bite into one of them it tasted terrible . They had a foul smell to them. When I smelled into the bag the odor was a strong petroleum fuel like smell. I returned them to big y and was given a refund. I would like you please check that batch of Petites and see if there is a problem . I have purchased the other flavors of this product and been very satisfied. Please look into this product and advise me of your findings.

Thank you.
Fran Zeranski
[protected]@aol.com

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G
11:03 pm EDT

Hostess Brands bakery petites

Yuck! These taste terrible and I like anything 'bakery'!
Turning 59 in June. I grew up eating every item you have ever made.
Strawberries and creme Petites and White Fudge Vanilla Petites... gross. Just the grossest taste ever. To the garbage they go. I'm very disappointed. I get one treat a day with my almond milk and now I'll switch to another brand.
Not good.
Gina Maria Wright

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L
8:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hostess Brands cream cheese danishes

We just got these in our store so I bought a box for 3.50 and got them home and they were stale and not as big as they use to be. And was disappointed how little the amount of cream cheese that was in them. I use to buy them all the time my kids loved them. Now they rather have a little Debbie came instead. At least they haven't changed the sizes of their cakes.

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V
12:45 am EDT

Hostess Brands bag of chocolate mini donuts

Although this product is within the expiration date when I opened it the donuts were hard and stale. This is the second bag in one week from the same store that has been extremely stale. The other bag was your cinnamon crunch Donuts. I bought both products at a Speedway by my house which I often frequent and have never had this problem until this week.

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A
9:59 pm EDT

Hostess Brands bakery petites

I purchased your new strawberries and creme bakery petites from local dollar general. During the same purchase I also bought the double chocolate flavor. The chocolate were fine, but the strawberry look nothing like the package. It's like they have melted at some point, and no sprinkles. This had to affect the flavor because it was not a pleasant bite.

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C
9:01 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We bought a box of ding dogs like we always do. We eat the crap out of ding Dongs. They are the best. However we got a box last night. Omg they were nasty. I though it was just me when I ate one. But then my son and boyfriend came and said something. They are dry, hard, and some weird nasty taste. The weird taste is not in middle part it's the cholocate...

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D
1:10 pm EDT
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Hostess Brands zingers (vanilla)

I had recently bought a 3 pack of your vanilla zingers. I had been eating them, when I went to eat the last one, I noticed that there was something dark black that looked like it was baked into the bottom end of it. Enclosed are a few pictures and the information that was on the package as far as date and some kind of a code. I would greatly appreciate it if maybe you could send a coupon for another 3 pack?

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S
3:54 pm EDT

Hostess Brands hostess ding dongs

I purchased a box of Hostess Ding Dongs, like I do every week, cause my family eats a lot of Hostess products. My son took two and gobbled them down. I decided I wanted some and got two out of the box. The first one I ate was delicious as usual. I open the second one and took a bite...all I could taste was chemicals! I smelt of it and got my boyfriend to smell it and it smelt of pure chemical. I looked at the box to recheck the expiration date and it had "best sell by May 20, 2019". I saved the product and going to try and get it tested as to what chemical is in it.

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B
9:18 am EDT

Hostess Brands zingers and ding dong

I brought a box of Zingers which 8 out of 10 was very small and didn't have any filling in them. Also brought a box of ding dong and the first one I pulled out to eat it didn't have any filling in it. Very disappointed in the quality of Hostess and this should have been caught before getting out to the customers. Best by May 29 2019 . [protected] package in the 1400 hour.Thank you.

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S
11:48 am EDT

Hostess Brands donettes

Date on product May 13 2019
G [protected] 068 19:31 02

Stale

Second time I've purchased these only to be stale.

Don't know how much more information you need.

Bought these on April 9 and they were stale when I got home.

Stale & dry.
Stale. Stale. Stale. Stale. Stale. Stale. Stale.
Poor quality. Poor quality. Poor quality. Poor quality.

Please note these were awful.

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Update by Susanna Campbell
Apr 09, 2019 11:05 am EDT

Stale. Again.

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K
8:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hostess Brands hostess ding dongs

I just bought two boxes (10 count each) of Hostess Ding Dongs. This is my favorite Hostess snack food. I was so disappointed by this product and I have never been disappointed before. The cake was dry and there is no filling to speak of inside. What a waste of money. Is this something new? If so, I will not buy this product any longer. Please tell me you are correcting this. I wasted good money buying this. My photo of the product and the photo on the box are very different.

Sincerely,
Kelly Helms
[protected]@gmail.com
[protected]

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J
4:01 pm EDT

Hostess Brands hostess

What on Earth did you do to Hostess Cakes? If your object was to stop making these products, you are succeeding. Zingers used to be a wonderful treat. Yuck! Flat, gummy, awful. Ding Dongs were my favorite. They are hardly recognizable. Flat, not much filling, and icing is dreadful. Most fell off. Won't have to waste my money on any Hostess Cakes. They should be off the shelves in no time. Whoever gave you advice must have wanted you to fail.

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C
4:33 pm EST

Hostess Brands raspberry zingers

What did you guys do to this product? The cake is rubbery and the raspberry coconut topping is gummy. Yuk! Your products have really fell all the way off. The cupcakes are nasty. The apple pies are nasty. The zingers are nasty. The donuts are nasty. The twinkies are nasty. I will not be purchasing anything from Hostess again. It hurts my little heart because I LOVED HOSTESS ANYTHING when I was a kid. It was sooo good...now, not so much.

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How to file a complaint about Hostess Brands?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Hostess Brands. Make it specific and clear, such as "Incorrect Twinkies Expiration Date" or "Delayed Delivery of Hostess CupCakes".

4. Detailing the experience: In the complaint details section, describe your experience with Hostess Brands thoroughly. Mention the product or service you are complaining about, including any relevant dates and locations. Provide a clear description of the issue, such as a problem with the quality of a snack, incorrect labeling, or poor customer service. Include any steps you have taken to resolve the issue, such as contacting customer service, and the response you received from Hostess Brands. Explain how this issue has personally affected you, whether it's through financial loss, health concerns, or disappointment with the product.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the documents you upload.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would like Hostess Brands to do to resolve your complaint, whether it's a refund, an exchange, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, check back regularly on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even from Hostess Brands itself, so it's important to monitor the progress of your complaint.

Overview of Hostess Brands complaint handling

Hostess Brands reviews first appeared on Complaints Board on Oct 22, 2009. The latest review Hostess strawberry cheesecake baby bundts was posted on Feb 27, 2024. The latest complaint hostess donettes powdered sugar was resolved on Oct 04, 2019. Hostess Brands has an average consumer rating of 1 stars from 804 reviews. Hostess Brands has resolved 6 complaints.
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  1. Hostess Brands contacts

  2. Hostess Brands phone numbers
    +1 (800) 483-7253
    +1 (800) 483-7253
    Click up if you have successfully reached Hostess Brands by calling +1 (800) 483-7253 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (800) 483-7253 phone number Click up if you have UNsuccessfully reached Hostess Brands by calling +1 (800) 483-7253 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (800) 483-7253 phone number
    General Inquiries
    +1 (646) 277-1228
    +1 (646) 277-1228
    Click up if you have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number Click up if you have UNsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone number
    Investor Inquiries
  3. Hostess Brands emails
  4. Hostess Brands headquarters
    7905 Quivira, Kansas City, Missouri, 66215, United States
  5. Hostess Brands social media
Hostess Brands Category
Hostess Brands is related to the Snack Foods category.

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