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Hostess Brands complaints 804

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9:07 pm EDT
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Hostess Brands hostess crumb doughnuts

I bought two packs of crumb doughnuts today boy was I excited they are my favorite. I usually look at my food before I eat it but not this time. I ate 1 doughnuts & it tasted weird as if it was sprayed with something then my mouth went dry! I spit it out immediately & looked at the rest of the doughnuts they where all molded . This ruined my day I immediately started vomiting.

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9:35 pm EDT

Hostess Brands Raspberry zingers

On 8/17/18 my husband purchased raspberry zingers from a Walgreen's store in Sun City West AZ. The use by date was 8/26/19. He ate two and when he picked up the third he noticed a huge green moldy circle in the middle. He said there was a "gasoline" taste in his mouth. We have pictures and the zinger and will be contacting the fda, BBB and whoever else will listen...based on the myriad of complaints on the internet about the SAME complaint over YEARS, it may be time to contact legal counsel. More to come, no doubt.

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9:29 pm EDT

Hostess Brands Mini fruit pies

I purchased these for my lunch. Well not sure where the apple was I only had one tiny piece of apple. This was a big disappointment to me since I very seldom buy what I call treats. Never will purchase again. Waste of money. I realize ingredients are costly but apples are not that expensive— maybe you could put a slice of apple in it. Since I wanted an apple treat not a sauce treat.

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3:01 pm EDT

Hostess Brands Peanut butter hos hos

We bought a box of 10 from big lots today and 6 had a cut in the plastic beside of where they was sealed they came out of the box like that we got 4 out of the box. we bought them for our grandkids and we had to go get a different box for the to snack on we bought some more because the grandkids love them but they was disappointed to see them like that and I wouldn't let them eat them because they was steal

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Update by Krod1972
Aug 18, 2019 6:51 pm EDT

We didnt know they was bad until they ate the first 2 and and they was going for the others

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9:40 pm EDT

Hostess Brands Bakery petites double chocolate

I bought the Hostess Bakery Petites Double Chocolate today at a mini Mart. I opened the bag in the car and immediately smelled a rancid odor. I simultaneously had taken a cake ball out and had put it in my mouth to eat. I was driving and could not spit it out. It tasted horrible and "sour." Thank goodness my daughter didn't eat one. But she gagged when she smelled the inside of the bag. Chemical, kerosene, gas odors all describe the smell. I've kept the bag in case I get sick and the doctor needs to see it.

I bought it 8-17-19 in Guilford, CT. I have also filed a report with the CT Department of Health. These products should be removed from the shelves. I'm hoping I don't get sick but if I do i will contact Hostess. This appears not to be an isolated incident looking at the numerous complaints.

The package number is:
L:F [protected]:01 G

The Barcode is [protected]

Could not find an expiration date.

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5:43 pm EDT

Hostess Brands zingers

I called Monday August 12th about a chunk of plastic I found in my Zingers. They sent me 3 coupons for single serve product and I have to provide a container to send the product back to you. I think that's kind of cheap on your part. Especially when I ate one of the Zingers that were contaminated. I think I may have to put this on social media and let people know how Hostess treats their customers. Sincerely Phillip Sheldon. [protected]@yahoo.com

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3:53 pm EDT
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Hostess Brands hostess cherry pie

We got them at Walmart in Russellville KY on 08/15/2019 at about 2:20 pm. The pie filling was jellied firm and off colored. Tasted weird too. Tossed it to the dog. Dog didn't complain so either it was me or maybe this was a new line of dog treats, which I don't think it was. It was definitely the first of literally THOUSANDS of pies I've eaten by y'all.

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9:52 pm EDT

Hostess Brands hostess cinnamon streusel coffee cakes

Dear hostess customer service people,
The only other time I even contemplated writing you was also in regards to the above mentioned product and I was going to inquire as to whether or not you add crack cocaine to your product. Seriously though, I'm pretty sure I single handedly keep this line in business as I eat a box to myself in a matter of hours. Unfortunately as I write to you this time about this product, I'm writing to say my beloved coffee cakes have tainted my taste buds. I had to do some last minute errands and like so many times before I hastily threw a couple of boxes in my cart right before the check-out to indulge my addiction. Being the addict that I am I could not wait to be safe in my home before devouring the sweet goodness of these meth filled miracles so like a raccoon to a trash can I tore open the package and sank my greedy teeth into what I expected to be the soft cinnamon filled fix. What I got instead was a crunchy yet gooey nightmare that I could only describe as little Debbie herself wiping her summer heat sweaty [censored] on my tongue. It does not appear that every cake is ruined but I think it's ruined enough for me that I may have to slow down on my intake. Thanks I guess? In any case please remedy this situation as this was one of the last sources of happiness that my pathetic life had left.

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8:17 pm EDT
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Hostess Brands suzy q

I purchased Suzy Q Cakes and they were stale but expiration was still good September 3 2019 love these cakes I'm not very happy about this I had to throw them out been eating them since I was a kid I can be contacted at [protected] my name is John Avellino address is 1003 plattekill ardonia Rd clintondale NY 12515 please have someone contact me thank you very much email [protected]@gmail.com

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3:32 pm EDT
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Hostess Brands apple streusel coffee cakes

They are totally black on the bottom .I wish I could send you a picture haven't ever seen anything like it before 4 out of the box it looks like mold to me what if my children would have gotten a hold of them it's sad I spend over $3 on a box of of cake and can't even eat one would have had to take them to the hospital my husband passed away a month ago last thing I want is to make one of my kids sick from a cupcake I don't know what it is but not good what ever it is

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1:51 pm EDT
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Hostess Brands mini muffins 5 pouches 20 muffins

Very tasty muffins. A little expensive but worth it for the taste and convenience Except 1 of the pouches only had "2" muffins in it? Oops 😬
My family likes blueberry and chocolate chip best but we've tried others and they taste good as well. I know things are automated but I wish there was a way to make sure you get what you pay for of at least 4 in each pouch 😀

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6:58 pm EDT

Hostess Brands ding dongs peanut butter

On August 1, 2019 we purchased a box of the 14.82oz peanut butter Ding Dongs from Shoprite in Edison NJ.

Opened box when we got home approximately 20 minutes later. My 11 yr old son bit into and immediately spit it out. He said it had a really weird taste.
So I ate a piece and spit it out as well. Something was very wrong with these cakes. It had a sour / acidity taste. It was terrible. We stopped eating any more of those.
The went back to to shoprite to return it but they wouldn't give money back or anything because I didn't have my receipt.
So I'm reaching out to you for some kind of answer or reason these are bad. What was it? A chemical?
I saved the box and samples we bit into. I also took pictures.
Please let me know what to do.
Thank you.

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10:46 pm EDT

Hostess Brands hostess peanut butter hohos

I purchased this snack cake at Leadwood Grab N Go, Leadwood Missouri. When I took a bite the entire bottom and inside was covered with mold! The only number on the package is 1 G020223000 033 10:06. There was no rips or tears in this package before leaving the store. I have taken pictures of the product and packaging. My name is Rachael Snyder and my contact number is [protected].

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2:41 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

My family luvs all hostess products, but this morning I bought these powdered donuts frm our local Marathon station as i do many mornings. We took a bite & had to spit in trash. Bad taste im sorry don't quite no how to describe it except for spit, oh no yuk, take big drink to get rid of foul taste they left in mouth. I will also mention to store but...

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12:42 pm EDT
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Hostess Brands hostess donettes

I bought two bags of the donettes almost 4 dollars a bag and they was stale I looked for a expiration date and the is no date on either bags. There should always be a date on the products so customers knows they are getting fresh products. I will not be buying from Hostess again because they show they do not care. Hostess use to be the best products on the market in the past and they need to go back to the old ways of making good products.

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1:34 am EDT
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Hostess Brands peanut butter ding dongs

I bought a box of peanut butter ding dongs my 10 month son and i bit into it and it tasted gross ! My son threw up and i spit it out while i helped him not choke because the taste was HORRIBLE. and THOSE 2 bread tasted/reeked of chemicals and burnt plastic so i look on the back of the bread and it had a black spot. And thats what smelled. This is not ok i will definetlu never buy this stuff again if this is how they taste and i love peanut butter so i was excited about eating them. i currently have the bread on my lap and i can smell it. Please feel free to email me @[protected]@gmail.com for more details because this is soooo wrong. Idk how this happens if its food you sell at walmarts !

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10:41 am EDT

Hostess Brands 6 pack frosted donuts

I stopped at the Mobil gastation in Grand Blanc and biught a pack of the 6 pack frosted hostess donuts.I had unpacked my here was a huge black hair wrapped all along the donut and inside the frosting and donut, this is absolutwly disgusting and i will NEVER buy any hostess product again. Especially since this package was sealed, which means someone from your factory was not taking the correct and legal sanitary precautions.

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1:01 am EDT

Hostess Brands peanut butter ding dongs

I purchased a box of peanut butter ding dongs tonight for my childrens snack. I took yhe last one out of the box, took one bite, thankfully i did swallow it. It tasted HORRIBLE. it was so bad i started throwing up and no matter what i did i could not get the taste out of my mouth. No the box was not out of date, and  my children did not complain, after i came from the bathroom i smelled the cupcake, it even smells HORRIBLE! To be honest i can not tell what it smells like(NASTY) my husband said it smells like some kind of chemical. Not sure what happens now, but this is NOT ok.

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7:57 pm EDT

Hostess Brands hostess

The last couple of times I've purchased these, I noticed they were.so dry, almost overcooked and very little filling. Both had expiration dates were a month or more out. I've been a lifetime customer and this is very disappointing. The first box surprised me because exp date was a month out, so I thought I'd give it another try and same thing.
Very surprised at this quality based on the history of this brand.

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12:44 pm EDT
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Hostess Brands hostess bakery petites

I purchased 2 packages of the bakery petites in double chocolate and strawberries and cream. When I got home and put my groceries away I opened the bag of chocolate to find that they had previously melted and were now back to normal temperature and all stuck together. It's a 10 minute drive from the grocery store to my house so I know they did not melt and then re-harden when I had them. I am attaching a picture of the cake mess and my receipt with the time and date of purchase on them.

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How to file a complaint about Hostess Brands?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Hostess Brands. Make it specific and clear, such as "Incorrect Twinkies Expiration Date" or "Delayed Delivery of Hostess CupCakes".

4. Detailing the experience: In the complaint details section, describe your experience with Hostess Brands thoroughly. Mention the product or service you are complaining about, including any relevant dates and locations. Provide a clear description of the issue, such as a problem with the quality of a snack, incorrect labeling, or poor customer service. Include any steps you have taken to resolve the issue, such as contacting customer service, and the response you received from Hostess Brands. Explain how this issue has personally affected you, whether it's through financial loss, health concerns, or disappointment with the product.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the documents you upload.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would like Hostess Brands to do to resolve your complaint, whether it's a refund, an exchange, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, check back regularly on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even from Hostess Brands itself, so it's important to monitor the progress of your complaint.

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Overview of Hostess Brands complaint handling

Hostess Brands reviews first appeared on Complaints Board on Oct 22, 2009. The latest review Hostess strawberry cheesecake baby bundts was posted on Feb 27, 2024. The latest complaint hostess donettes powdered sugar was resolved on Oct 04, 2019. Hostess Brands has an average consumer rating of 1 stars from 804 reviews. Hostess Brands has resolved 6 complaints.
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  1. Hostess Brands contacts

  2. Hostess Brands phone numbers
    +1 (800) 483-7253
    +1 (800) 483-7253
    Click up if you have successfully reached Hostess Brands by calling +1 (800) 483-7253 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (800) 483-7253 phone number Click up if you have UNsuccessfully reached Hostess Brands by calling +1 (800) 483-7253 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (800) 483-7253 phone number
    General Inquiries
    +1 (646) 277-1228
    +1 (646) 277-1228
    Click up if you have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number Click up if you have UNsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone number
    Investor Inquiries
  3. Hostess Brands emails
  4. Hostess Brands headquarters
    7905 Quivira, Kansas City, Missouri, 66215, United States
  5. Hostess Brands social media
Hostess Brands Category
Hostess Brands is related to the Snack Foods category.

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