Hoover — charger
Back in April I had been in contact with customer service regarding a defective charger for our vacuum. When I called to follow up, I was told the part is on back order, and would be shipped in July. It is now Augues, and I still have not received the replacement charger.
Since the charger does not work, we had to purchase another vacuum. I cannot understand why you would not be able to send a replacement charger immediately as I was told the part was unavailable. I truly regret buying this vacuum from Hoover, as it has not worked for the past 4 months, and the replacement charger has not been received. Is this what you call customer service?
Never will I purchase a Hoover product again. Very sad, was once a great product.
More Hoover Complaints & Reviews
- Hoover/ Candy - customer service 
- Kohls / Hoover Steamvac Supreme Deep Cleaner - items not available in store or online
- Hoover Windtunnel 2 Vacuum - Don't buy one of these is all I can say! 
- Hoover Windtunnel 2 - U8371-900 is a POS! 
- Hoover Savvy - An un-savvy customer disservice department 
- Hoover - Fridge freezer
- Hoover Steamvac - Bad product
- Hoover - store director mark
- Hoover Steam Vac - Smoked then died
- Hoover Cyclonic Upright Vacuum - Warranty